Sales Operations Manager
hace 4 semanas
We are seeking a highly skilled Sales Operations Manager to join our Commercial Strategy team at Engineering UK. As a key member of our team, you will be responsible for owning the sales process component of the Sales Blueprint.
Key Responsibilities:
- Review the sales cycle and process to ensure it reflects the needs of the organization and puts our partners at the centre of our decision-making.
- Establish what can be improved and work closely with key stakeholders to enable changes in our sales process, especially with the Salesforce.
- Streamline the sales process by proactively proposing new processes, prioritizing automation and sharing best practices.
- Flag problem areas and recommend next steps so sales teams can be more efficient.
- Analyse data and use key metrics as well as stakeholder feedback to measure effectiveness and uncover areas for improvement of the sales process.
- Drive adoption and compliance of the concepts defined in Blueprint.
- Implement a regular and ongoing cycle of updating the blueprint sales process based on business changes, insights, and feedback to ensure the blueprint remains relevant in our fast-growing business.
- Update documentation and drive communication of changes on a regular cadence.
- Maintain and support the process for the termination of our lowest tier of unmanaged accounts.
- Maintain and support sales compliance initiatives.
- Review and establish the documentation and implementation of sales process exceptions.
- Support ad-hoc initiatives as required.
Requirements:
- Prior experience in sales operations and process improvement in a B2B organization and/or travel industry (Six Sigma certification or any other process certification is a plus).
- Robust understanding of Salesforce.
- Ability to think like a salesperson and understand the B2B sales process and the opportunities and challenges surrounding it.
- Strong ability to simplify complex operations and data and effectively communicate this to leaders across all levels of our organization.
Why Engineering UK?
We are a diverse, vibrant, and welcoming community that is essential in driving our success. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup, and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey.
We are building a more open world. If you are passionate about sales operations and process improvement, and want to be part of a dynamic team that is shaping the future of travel, please apply for this exciting opportunity.
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