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Sales Operations Program Manager

hace 1 mes

Madrid, España Microsoft A tiempo completo

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

The Sales Enablement & Operations (SE&O) team plays an essential role translating Microsoft’s Commercial Strategy to a local execution plan and driving operational excellence to achieve the greatest results possible. Our team drive cross-company, cross-Area and cross-Subsidiary insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact at scale.

It’s an exciting time to join Microsoft and the SE&O team

**Responsibilities**:

- This role reports to the SOPM Manager who manages the Sales Operations team and thus is responsible for leading sales planning, driving sales discipline and improving productivity to enable sales teams to reach maximum impact, in line with company/Area strategy. The Sales Operations Program Manager (SOPM) assists the SOPM Manager to execute the following:

- Drive Sales Operations Planning and in year Management
- Accelerate Performance with Business Insights and Field Enablement
- Enable productivity gains via MCAPS transformation initiatives
- Responsible for identifying key insights at Sub level that make the leaders think and act differently based upon the data presented.
- Responsible for insights across the organization/solution area they support.
- Support Tool simplification by retiring local tooling and adopting standard Toolset and Data Platform and Reporting consolidation.
- On-time and on-strategy outcomes on Segmentation, Territory Planning and Quota
- On-time insights that supports Area Leader RoB and Pipeline Hygiene
- GSOC adoption: Area BSO GSOC # services adoption

**Qualifications**:

- Experience and deep knowledge within Quota Management, Sales Operations, Business Planning, Sales Excellence and/or Finance
- Experience within Partner selection, Services Quota and decrement methodology
- History of driving rigor and sales discipline
- Deliver end-to-end deep data analysis and actionable strategic insights
- Focus on providing process optimization by understanding the desired business outcome
- Innovate to deliver standards which enable speed, efficiency and scale in the business
- Proven communication and collaboration skills Preferred Experience & Skills
- Familiar with financials, pipeline, scorecards and other internal measurement tools
- Understanding of key sales management metrics for process (coverage, velocity, close rate, etc.) and outcomes
- Executive exposure and cross-functional stakeholder management
- Technology industry experience
- Change management experience
- People and organizational leadership
- Data Analytics and BI experience
- Governance and program management experience
- Process improvement and quality management experience (Six Sigma, etc.)