Revenue Director

Join us for a unique opportunity to showcase two one-of-a-kind lifestyle hotel brands coming to the idyllic Cala Llonga beach in Ibiza.
Mondrian Ibiza is a sleek wonderland with 154 guest rooms and highly designed public spaces, including an expansive terrace with bay views.
Hyde Ibiza is a festival-inspired food lovers paradise and showcase for music and nightlife, featuring 401 rooms with natural textures and artisan touches.
Together the properties will have 7 restaurant and bar outlets, ranging from premium sushi to ocean-to-table Balearic fare, all of them highly programmed.
Reporting to the General Manager. The hotels are operated by Ennismore, the fastest growing lifestyle hospitality company, in collaboration with Grupo Azul Mar Cala Llonga owned by Apollo.
Job DescriptionJob Purpose: As a member of the Executive Team of the assigned hotels, the Area Director of Revenue is responsible for utilizing data sets to drive hotel revenue optimization across the customer segments of transient, group and contract for the assigned hotels. Through market segmentation data, source contribution analysis, daily pick-up reports, and pace summaries, the Area Director will monitor and evaluate market demand trends to maximize room revenue and profit. This position will also lead the weekly revenue management meetings, and be accountable for accurate forecasting to within +/- 3%. Additionally, this role will implement sales strategies and rate and inventory restrictions, conduct sales strategy analyses, and make solid strategy recommendations to exceed revenue goals and budgets.
Duties & FunctionsSet and manage appropriate pricing of multiple hotels to maximize revenue from all distribution channels.Monitor and evaluate market demand trends, ensuring all rates are loaded and inventory maintenance is correct.Develop Business Intelligence tools, RMS, and data sets related to the performance of the assigned hotels. Utilize data sets to provide guidance for strategic decision making regarding pricing, sales strategy, operational performance, and inventory utilization.Prepare and analyze market segmentation reports, production reports, source contribution analysis, daily pick-up reports, and pace summaries.Conduct audits to guarantee sell strategy is set correctly in all channels.Focus on strategic and tactical execution of revenue principles.Maintain group pick-up reports and communicate with Sales regarding upcoming groups cut-offs.Lead weekly revenue management meetings and prepare Revenue Management Report information for all related meetings.Monitor and analyze the competition daily/weekly through shop reports and the web to identify selling strategies and market trends.Ensure sales strategies and rate restrictions are implemented, communicated, and modified as market conditions fluctuate.Conduct sales strategy analyses and refine as appropriate to increase RevPAR index.Manage all distribution channels (OTA's, Ennismore.com, GDS, ALL.com, CRO).Make solid strategy recommendations to exceed revenue goals and budgets.Use all available tools and resources to determine, implement, and control selling strategies.Communicate Ennismore and brand initiatives, demand, and market analyses to hotel management, sales team, and other stakeholders.Lead the annual budgeting and pricing process.ADDITIONAL RESPONSIBILITIESCommunicate effectively, both verbally and in writing, to provide clear direction to the hotel teams.Remain calm and alert, especially during emergency situations serving as a role model for team and other employees.Make decisions and take actions based on previous experience and good judgment.Ensure constant compliance with all necessary operational policies including:Health and SafetyFood HygieneMaintenanceEmergency ProceduresLiquor LicensingSUPPORTIVE FUNCTIONSIn addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function determined by the supervisor based upon the particular requirements of the company.
Attend mandatory meetings including divisional meetings, staff meetings, etc.Participate in community events and ensure corporate social responsibility goals of Ennismore are met.Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), Micros, ADP, Open Table, SevenRooms and any departmental specific systems used.Keep work area clean and organized.Ensure confidential documents are kept in a secured area.Complete other duties as assigned by the Ownership or Corporate Offices.Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards.Ensure that all staff follows and are in compliance with Ennismore's policies and procedures.OTHER DUTIESAssimilate into Ennismore's culture through understanding, supporting and participating in all Ennismore elements. Regular attendance in conformance with the standards, which may be established by Ennismore from time to time, is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITYThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
Expert level knowledge of forecasting and interpreting/analyzing results to plan and conducting budgetary analysis, presentation and delivery.Extensive knowledge of sales skills, revenue management, recruiting, supervising, training and motivating managers.Demonstrated ability to understand customer requirements and translating these into revenue solutions.Ability to be assertive and persuasive without being aggressive.Strong organizational skills including follow up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment.Demonstrated expertise in B.I. Technologies and Power BI.Dynamic, proven leader demonstrating entrepreneurial spirit, innovative thinking, change leadership and focus on coaching and team motivation.Experience managing luxury brands.Must be innovative, organized, efficient and able to prioritize multiple projects while working with a team.Exceptional interpersonal skills required, must be able to present self professionally at all times.Strong work ethic and self-starter who is a team player and comes with a can-do attitude.SAFETY REQUIREMENTSPersonal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.
Requires ability to lift large and heavy packages and boxes and to the ability to load and unload small and large boxes as needed. Must have ability to safely lift a minimum of 50 lbs. without assistance and to push and pull up to 150 lbs. with appropriate equipment.
What you'll do…Assist in daily housekeeping operations, including room inspections and inventory management.Support the front desk with guest check-ins, check-outs, and reservations.Provide personalized guest services, responding to inquiries and requests promptly.Collaborate with the Guest Experience team to organize and coordinate special guest activities and events.Assist in monitoring and maintaining cleanliness standards throughout the property.Address guest complaints or issues, ensuring swift and efficient resolution.Help manage guest feedback and contribute to service improvement initiatives.Assist with the coordination of housekeeping schedules and staff shifts.Participate in training sessions and meetings to develop knowledge of hotel operations.Work closely with different departments to ensure seamless communication and coordination.QualificationsWhat we are looking for: EDUCATIONFour-year college degree from an accredited institution; Bachelor's degree in Hospitality Management, Business Management, or similar discipline preferred.
EXPERIENCEMinimum of 5-10 years of progressive revenue management experience in managing multiple hotels, with a proven track record of delivering market-leading results and innovative solutions.
Meeting and exceeding budgeted revenues, ensuring that the Hotels' RevPAR indexes are maintained or enhanced.
Must possess superior analytical and interpersonal skills; sound knowledge of the discipline of Revenue Management; in-depth knowledge of reservations and sales and marketing, including the Global Distribution Network; working knowledge of hotel financial statements; and excellent writing/presentation skills.
Opera experience preferred. Must be highly proficient with Excel.
What's in it for you…A competitive package and plenty of development opportunities.Join an innovative and fast-growing international group committed to building new hotels and a global brand.The opportunity to challenge the norm and work in a creative and rewarding environment.Be part of a team passionate about creating great hotel experiences and building a portfolio of brands.Lunch is served daily at the in-house restaurant.Great discounts at all Ennismore hotels and special discounts at numerous island businesses.Many opportunities for progression and change as part of a global family of brands.Extra time off to volunteer with one of our associated charities.Regular team meetings and end-of-season super parties; we work hard, but we know how to have funAn annual calendar of diversity and inclusion events that provide opportunities to learn, celebrate, and make a positive impact.
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