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Customer Service B2B German

hace 3 meses


Madrid, España Foundever Spain A tiempo completo

Description

We are looking for a professional fluent in German for a B2B Customer service position in an important company in the retail sector. The main function will be the control of the merchandise (once the merchandise leaves the factory, to which shops it is distributed, which products, in what time frame, merchandise left in stock, return of products to the factory, contact with distributors, etc.).

Requirements

What do we need?- Previous experience in the B2B retail sector managing accounts as Customer Service (Senior Customer Service profile) is essential.- Advanced level of German- Good level of English- Analytical skills.- Knowledge of SAP and mastery of Excel, as it will be the working tool (with priority to the Costumer Service experience).- Residence in Madrid.


Offer

What do we offer?- Salary 30.000€ gross per year.- Temporary contract for 4 months and then permanent. Very stable position.- 39 hour contract from Monday to Friday from 9:00 to 18:00 hours.- Training within the contract.- Work modality: Hybrid. At the beginning you will work from Monday to Thursday on site at the client's offices (Ifema Madrid area) and on Fridays teleworking. Once the learning curve has been overcome, you will move to a hybrid model of 3 days on-site and 2 days teleworking.Planned start date: Monday 8 JulyIf you are an ambitious person who enjoys customer contact, this is the ideal position for youWe are committed to you, we support your training, your work-life balance, your studies or other professional activities, you set the limits That's why we offer you the most innovative training plan so that you can continue to develop your skills and knowledge with the sole purpose of never stopping growing,Move Well, we offer our employees workout routines and practical advice on how to incorporate exercise into their daily lives,Eat Well, we share articles, ideas, recipes and nutritional support guides,Live Well, we support our employees to live better lives, with tools for work-life balance, stress reduction, mindfulness and mental health;Do Well, our teams combine charitable wellness activities with actions to make a difference in the world we live and work in.Create your best moments. Join the #FoundeverLife.Rf 23295

Conocimientos:English, Customer Service, German, B2B