Customer Exerience Researcher
hace 3 semanas
.What makes us Qlik?A Gartner Magic QuadrantTM Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.The Customer Experience Researcher RoleThe Customer Experience Management team is a cornerstone to ensure our organization understands user needs and manages a set of different journeys and experiences that result in highly successful and loyal customers, while driving technology adoption and secure a successful renewal.You will be responsible with planning, executing and following-up research around how our customers/users use and want to use our products, from a usability (ease-of-use) and experience point-of-view. We also expect you to have knowledge and ideas on how to best do the research in a way that scales and provides us with actionable feedback.What makes this role interesting?Planning and implementing usability research activities, synthesizing qualitative/quantitative data, and helping to translate insights into actionable recommendations throughout various stages of the user journey design lifecycle.Designing our Voice of the Customer surveys and create a close cross collaboration with the product researchers to seek alignment.A hands-on role, and includes writing test plans, moderating sessions, writing reports, and delivering findings to not just the designers, as well other stakeholders, and C-Level within the company.Here's how you'll be making an impact:Work closely with the Voice of the Customer team, Customer Success Journey Designers and Analysts to help them assess project needs and develop appropriate research/test plans to support their objectives.Plan, execute and follow-up usability studies, using both in-person and remote testing methods in close cooperation with Product Design, R&D and Product Management.Conduct usability testing with Qlik customers and partners.Share and present tangible findings and prioritized recommendations with other teams on a regular basis.Think strategically about incorporating user research best practices into future Qlik customer experience development.We're looking for a teammate with:2-5 years' experience in user research and usability analysisBachelor's or Master's degree in human-Computer Interaction, Human Factors, User Research or related fieldProven track record of executing usability studies to evaluate complex workflows across rich software interfaces on desktop, mobile, and the web
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Customer Exerience Researcher
hace 4 semanas
Barcelona, España Qliktech A tiempo completo.A Gartner Magic Quadrant Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.We excel in integration and governance...
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Customer Exerience Researcher
hace 4 semanas
Barcelona, España Qlik A tiempo completo.What makes us Qlik?A Gartner Magic Quadrant Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.We excel in integration and...
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Customer Exerience Researcher
hace 4 semanas
Barcelona, España QlikTech A tiempo completoA Gartner Magic Quadrant Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.We excel in integration and governance...
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Customer Exerience Researcher
hace 4 semanas
Barcelona, España Qlik A tiempo completoA Gartner Magic Quadrant Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.We excel in integration and governance...
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Customer Exerience Researcher
hace 1 mes
Barcelona, España Qlik A tiempo completo**What makes us Qlik**?** A Gartner® Magic Quadrant Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. We excel in...
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Customer Exerience Researcher
hace 4 semanas
Barcelona, España Qlik A tiempo completoA Gartner Magic Quadrant Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.We excel in integration and governance...
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Customer Exerience Researcher
hace 1 mes
Barcelona, España Qlik A tiempo completoDescription What makes us Qlik?A Gartner Magic Quadrant Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes.Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.We excel in...
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Customer Exerience Researcher
hace 4 semanas
Barcelona, España Qlik A tiempo completoWhat makes us Qlik? A Gartner Magic Quadrant Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. We excel in integration...
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Customer Exerience Researcher
hace 4 semanas
Barcelona, España Qlik A tiempo completoWhat makes us Qlik? A Gartner Magic Quadrant Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.We excel in integration and...
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Customer Exerience Researcher
hace 1 mes
Barcelona, España Qlik A tiempo completoDescription What makes us Qlik? A Gartner Magic Quadrant Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. We...
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Customer Exerience Researcher
hace 4 semanas
Barcelona, España Qlik A tiempo completoWhat makes us Qlik?A Gartner Magic Quadrant Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.We excel in integration and...
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Customer Exerience Researcher
hace 4 semanas
Barcelona, España Qlik A tiempo completoWhat makes us Qlik?A Gartner Magic Quadrant Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes.Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.We excel in integration and...
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Customer Exerience Researcher
hace 2 semanas
Barcelona, España Qlik A tiempo completoWhat makes us Qlik?A Gartner® Magic Quadrant™ Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.We excel in integration...
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Customer Exerience Researcher
hace 1 semana
Barcelona, España Qlik A tiempo completoWhat makes us Qlik?A Gartner® Magic Quadrant™ Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.We excel in integration...
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Customer Experience Researcher
hace 3 semanas
Barcelona, Barcelona, España Qlik A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Experience Researcher to join our team at Qlik. As a Customer Experience Researcher, you will be responsible for planning, executing, and following up on research around how our customers/users use and want to use our products, from a usability (ease-of-use) and experience point-of-view.Key...
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Customer Experience Researcher
hace 3 semanas
Barcelona, Barcelona, España Qlik A tiempo completoCustomer Experience ResearcherAt Qlik, we're looking for a talented Customer Experience Researcher to join our team. As a key member of our Customer Experience Management team, you'll play a crucial role in understanding user needs and managing customer journeys to drive successful and loyal customers.Your primary responsibility will be to plan, execute, and...
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Customer Experience Researcher
hace 3 semanas
Barcelona, Barcelona, España Qlik A tiempo completoCustomer Experience ResearcherAt Qlik, we're looking for a skilled Customer Experience Researcher to join our team. As a key member of our Customer Experience Management team, you'll play a crucial role in understanding user needs and managing customer journeys to drive successful and loyal customers.Key Responsibilities:Plan, execute, and follow-up research...
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Customer Experience Researcher
hace 3 semanas
Barcelona, Barcelona, España Qlik A tiempo completoCustomer Experience ResearcherWe're seeking a skilled Customer Experience Researcher to join our team at Qlik. As a key member of our Customer Experience Management team, you'll play a crucial role in understanding user needs and designing journeys that result in highly successful and loyal customers.Your primary responsibility will be to plan, execute, and...
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Customer Experience Researcher
hace 3 semanas
Barcelona, Barcelona, España Qlik A tiempo completoCustomer Experience Researcher RoleAt Qlik, we're looking for a skilled Customer Experience Researcher to join our team. As a key member of our Customer Experience Management team, you'll play a crucial role in understanding user needs and managing customer journeys to drive successful and loyal customers.Responsibilities:Plan, execute, and follow-up...
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Customer Experience Researcher
hace 3 semanas
Barcelona, Barcelona, España Qliktech A tiempo completoCustomer Experience Researcher RoleAt Qliktech, we're looking for a skilled Customer Experience Researcher to join our team. As a key member of our Customer Experience Management team, you'll play a crucial role in understanding user needs and managing customer journeys to drive successful and loyal customers.Key Responsibilities:Plan, execute, and follow-up...
