New Balance

hace 3 semanas


Barcelona, España Cpm International A tiempo completo

.Who we areCPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs ofourdiverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.CPM International celebrates diversity We welcome everyone amp; embrace unique styles. Our accessible workplace fosters inclusion amp; empowers you to bring your whole self to work. Join us amp; contribute to a vibrantamp; innovative cultureOur ClientNew Balance - believes that we are born to move, and they are committed to offering the best innovative products that combine function and fashion, performance, and style. Each international team member plays an important part in supporting the company to share these values with our customers worldwide. We are looking for extraordinary people to join our team, immerse themselves in the brand, and deliver a first-class service to our customers.We Care:Passionate about Customer Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service.We#39; Re Curious:Proactive approach to problem-solving and a #34; Can do#34; attitude.We Achieve Together:Strong teamwork ethic, contributing to personal and team targets/SLA while working on personnel targets.What will you be doing?Working collaboratively with consumers to answer product information requests and resolve queries in a skillful and professional wayYou can put yourself in our customers#39; shoes, analyze their problems and offer them individual solutionsOffering an omnichannel service to our consumers via telephone, email, chat, and social mediaDeveloping a sound understanding of the products and services offered by our clientBecoming an expert on all things New BalanceEmbrace our company values and act as a brand ambassadorRequirementsWhat skills amp; experience will you bring to us?A fluent level ofPortuguesewith exceptional grammar and spelling skillsHigh level ofEnglish(Both written and spoken)A genuine passion for delivering outstanding customer serviceAbility to deal with sensitive calls with empathyStrong administrative skills with a keen eye for detailA professional outlook and proactive approach to problem solvingBenefitsWhat do we offer?Start date:ASAPContract:Temporary (3-month contract with 1-month probation period)Part time: (30 hours/week)Working days/Hours:Monday to Friday 10:00 am to 4:00 pmSalary:€13



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