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Crm Support

hace 2 meses


Madrid, España Danone A tiempo completo

About the job
Danone es una empresa global con una misión inspiradora: "Aportar salud a través de la alimentación a tantas personas como sea posible". Reconocemos el poder que tienen las personas para impactar al mundo a través de sus elecciones diarias. Creemos que los alimentos saludables necesitan un planeta saludable y esto es lo que representa nuestra nueva firma "One Planet One Health". Únete a nosotros

Únete a nuestro equipo como CRM Support y sé parte del impulso hacia la excelencia comercial, brindando soporte en la gestión de reporting de actividad comercial, mercados y ventas

Tus principales funciones serán:

Sales Force Effectiveness: Reporting actividad comercial. Extracción datos de actividad, informes ad hoc.

Realizar seguimiento de la fuerza de ventas para generar valiosos insights y contribuir al éxito comercial.

Brindar soporte para mejorar la calidad de la información en el CRM, actuando como punto de contacto con delegados y gerentes para garantizar la conformidad, resolver incidencias y ofrecer formaciones.

Encargarse del mantenimiento de usuarios y desarrollos en el CRM para garantizar su correcto funcionamiento y evolución.

Queries en el CRM.

Llevar a cabo la gestión manual de datos, incluyendo el mapeo de clientes mediante codificación para su inserción en el CRM y seguimiento del plan multicanal.

Brindar soporte crucial en el proceso de segmentación y targeting de HCPs y Hospitales, contribuyendo a su implementación y generación de insights estratégicos.

Encargarse de las altas y pagos a los médicos de manera eficiente y precisa.

Brindar respaldo en el proceso de envío de muestras y registro en el CRM para garantizar su correcta ejecución y seguimiento.

About you
Para que triunfes en este puesto, creemos que es positivo disponer de:

Formación : Ingeniería, ADE, Economía o similar.

Experiencia : Entre 1 y 2 años de experiencia en posiciones similares.

IT Skills : Salesforce y Excel, PowerBI valorable.

Soft skills : Capacidad analítica, resolución de problemas, atención al detalle, precisión en el trabajo y orientación a resultados.

Idiomas : Inglés fluido.

About us
Trabajar en Danone te da la posibilidad de impactar en más de 12 millones de consumidores en España, donde lideramos el ranking de marcas más elegidas en el país.

Además, Danone es la empresa BCorp más grande de España y eso nos empuja cada día más a elevar nuestros esfuerzos en sostenibilidad, nuestro impacto en la sociedad y en nuestros trabajadores.

¿Y ahora qué?

Si has llegado hasta aquí ya te habrás convencido… Pulsa el botón de aplicar

"En Danone estamos 100% comprometidos con garantizar procesos de selección libres de sesgos e igualdad de oportunidades. Para esto hemos formado a todas las personas que participan en ellos. Porque para trabajar con nosotros lo que nos importa es lo que tú puedes aportar y nada más"

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