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Account Specialist With French

hace 2 meses


Barcelona, España Amazon Online Spain, S. L. A tiempo completo

Are you passionate about Marketing and Digital Advertising, and wish to work within a diverse and international team who are challenging the status quo of the E-commerce world?

Come join us and become part of a diverse team dedicated to creating solutions and optimizing ads that support our Advertisers achieve their business goals.

Sponsored Ads or Sponsored Products, Sponsored Brands, Sponsored Brand Video & Sponsored Display are cost-per-click (CPC) self-serve ad programs in the Amazon Advertising world.

In support to the Amazon Advertising's business, we at Ad Success Team (AST) are building a group of energetic and highly motivated Account Specialists.

DAY TO DAY : As an Account Specialist you will work with a portfolio of advertiser accounts and be responsible in helping them meet their advertising goals via opportunity identification, account optimization or creating new sponsored ads campaigns.

Additionally, an Account Specialist also gets the opportunity to test internal tools, gathering & sharing insights with the internal product and engineering teams.

Working with new advertisers, you will be responsible to enable them identify the advertising business opportunities, review their product listings, create advertising campaigns, and help them adopt high value actions on their account to influence their success in advertising.

CORE RESPONSIBILITIES : Become an expert on Amazon solutions and adapt recommendations based on advertiser needs
Optimize end-to-end ad campaign performance that fulfills advertiser goals
Monitor and communicate campaign progress through regular, in-depth activity reports and data insights, using this knowledge as a basis for future campaigns
Work cross-functionally with stakeholders such as Sales & Marketing, Product Development teams, and other Amazon partners to solve issues blocking advertiser performance, to improve advertiser experience and deliver towards business goals
Adheres to standard work instructions (SOPs) primarily with a possibility of a tailored approach based on the advertiser's preference and your expertise
Provide education to Advertisers on Amazon Advertising products via 1 : 1 programs and online trainings
Provide Onboarding support along with setting up campaigns for new and existing Advertisers
Respond promptly & accurately to advertiser queries and help them resolve issues with regards to their campaigns
Leading kickoff calls with advertisers and drives discussion using a preset agenda, as and when necessary
Interpreting data trends and creating keywords lists, bids and budget suggestions; gathering and reviewing data at account / campaign / industry level
Understand Performance Advertising and use various tools and techniques to fix campaign set-up and provide related optimization support
Engaging with advertisers / in-country Account Manager to understand their advertising goals and expectations from the program
Identifying opportunities to improve Amazon Advertising's product based on customer feedback, data reviews, and feature gaps with key products
About the team

Advertiser Success Team (AST) supports Amazon's worldwide advertisers in meeting their advertising goals,

by providing strategic support across all advertiser life cycles.

AST has 3 functions, namely (i) Onboarding : providing educational support and onboarding new advertisers on the ad platform, (ii) Pre-EAS : providing optimization and account management support to tenured advertisers who don't have an in-country Account manager & (iii) Managed Optimization : providing optimization and account management support to tenured and high value advertisers who have an in-country Account Manager.

Are you interested? We look forward to receiving your application. Please submit your online application including your CV in English.

We are open to hiring candidates to work out of one of the following locations :

Barcelona, B, ESP
BASIC QUALIFICATIONS Hold a Certificado de Discapacidad issued by the Administration in Spain, pursuant to Royal Decree 1 / 2013, Nov 29, approving the Spanish PwD Act (express legal provision to reserve 2%)
Bachelor degree and / or 6 months related work experience
B2+ fluency in English and French (in respect to writing, reading, speaking and communication)
Superior verbal and written communication skills
Working knowledge of Microsoft Office Applications (Access, Excel, Power Point and Word)
PREFERRED QUALIFICATIONS 1+ years experience in the online advertising, sales, marketing, and / or e-commerce space
Master's or Bachelor's degree in Digital Advertising, Marketing, Business or related field
Experience within EU Student Programs Teams or business internships
Experience with managing global clients along with owning their performance goals
Experience interpreting data and making business recommendations
Demonstrated high attention to detail and proven ability to manage multiple priorities simultaneously
Passion for online advertising and a track record of delivering results
Google Ad Words / Bing Ads certification will be added benefit
Able to work in a diverse team

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