Customer Service Specialist With Spanish

hace 2 meses

Barcelona, España Vesuvius Plc A tiempo completo

Vesuvius is a leader in molten metal flow engineering and technology, serving process industries that operate in challenging high temperature conditions. With over 100 years of history, we have grown to reach the level of a world leader in the production of refractory materials, and our products are considered the best in the world.

Our teams are made up of people with many years of experience, often passed down from generation to generation, and young people who are just starting their careers. From this diversity we draw the strength that sets us apart from others, and that has allowed us to keep operating for years in more than 50 locations across the world.

Customer Service Specialist Workplace: Kraków

Region: malopolskie

We are looking for a Customer Service Specialist to join our Spain team. This is a dynamic role where you will be responsible for overseeing the end-to-end customer service process for clients within the Iberian market, so strong knowledge of Spanish is compulsory. You will be responsible for ensuring that the needs of customers are being met in a timely manner and in compliance with company guidelines and policies, and will be accountable and expected to take ownership for a specific customer portfolio.

This is a fantastic opportunity for someone with Customer Service and/or Order Management experience to build their career in a demanding and fast-paced environment. Come join us

Responsibilities: Daily cooperation with Sales, the SCC Finance departments, Logistics, Product Managers and Production in order to find the best solutions and to meet customers' needs. Creation of customer orders/contracts/offers & schedules in Vesuvius' ERP systems and coordination of documentation flow. Post-sales support via handling of customer communication regarding status of the orders and delivery dates. Additionally, responsibility for some invoicing and payment elements. Coordination of any customized orders and special shipping requests from customers and Sales. Daily cooperation with external suppliers to ensure material and product availability for Vesuvius customers. First point of reference for customer complaints and enquiries, via knowledge of basic VAT Determination Rules and Incoterms 2020. Responsibility for the constant identification of possible improvements in Order Management and Customer Service processes. Requirements: 1 year of experience min. in a similar position (Order Management/ Customer Service). Bachelor's degree or equivalent. Willingness to travel to the offices. Strong knowledge of English (min. B2). Strong knowledge of Spanish (min. B2). Polish fluent speaker - preferred. Good understanding of the 'End to End' order management process and of commercial elements, including customer due diligence, creation and maintenance of records, pricing administration elements etc. - preferred. SAP system knowledge - preferred. Excel knowledge - intermediate. Strong communication and interpersonal skills, with a solid customer service mindset. Open-mindedness and desire to learn. Pro-activity and action-oriented approach, with strong problem-solving and decision-making skills, even under pressure. Ability to work well in a team, and a positive attitude. What we offer: Attractive compensation. Private medical health care. Lunch card. Holiday allowance. Internal referral program. International work environment. Creative atmosphere and great people.
#J-18808-Ljbffr

  • Customer Service Specialist With Spanish

    hace 1 mes

    Barcelona, España Vesuvius Plc A tiempo completo

    .Vesuvius is a leader in molten metal flow engineering and technology, serving process industries that operate in challenging high temperature conditions. With over 100 years of history, we have grown to reach the level of a world leader in the production of refractory materials, and our products are considered the best in the world.Our teams are made up of...

  • Customer Service Specialist With Spanish

    hace 1 mes

    Barcelona, España Vesuvius Plc A tiempo completo

    Vesuvius is a leader in molten metal flow engineering and technology, serving process industries that operate in challenging high temperature conditions. With over 100 years of history, we have grown to reach the level of a world leader in the production of refractory materials, and our products are considered the best in the world.Our teams are made up of...

  • Customer Service Specialist With Spanish

    hace 2 meses

    Barcelona, España Vesuvius Plc A tiempo completo

    Vesuvius is a leader in molten metal flow engineering and technology, serving process industries that operate in challenging high temperature conditions. With over 100 years of history, we have grown to reach the level of a world leader in the production of refractory materials, and our products are considered the best in the world.Our teams are made up of...

  • Customer Service Specialist With Spanish

    hace 2 meses

    Barcelona, España Vesuvius Plc A tiempo completo

    Vesuvius is a leader in molten metal flow engineering and technology, serving process industries that operate in challenging high temperature conditions. With over 100 years of history, we have grown to reach the level of a world leader in the production of refractory materials, and our products are considered the best in the world.Our teams are made up of...

  • Customer Service Expert with Spanish

    hace 1 mes

    Barcelona, Barcelona, España Vesuvius Plc A tiempo completo

    About the RoleWe are looking for a Customer Service Specialist to join our Spain team. This dynamic role involves overseeing the end-to-end customer service process for clients within the Iberian market, requiring strong knowledge of Spanish. The successful candidate will ensure timely compliance with company guidelines and policies, taking ownership of a...

  • Customer Service Representative With French

    hace 2 semanas

    Barcelona, España buscojobs España A tiempo completo

    Dutch Customer Service Agent in BarcelonaFull timeBarcelona, Catalonia26.11.2024Dutch Customer Service Agent in BarcelonaFull time Barcelona, Catalonia Recruit4Work SL 26.11.2024Thinking about moving abroad? Take a look at Barcelona! Barcelona is a city where there is lots to do and experience. When moving there you will be able to visit a good number of...

  • Customer Service Representative With French

    hace 2 semanas

    Barcelona, España buscojobs España A tiempo completo

    Dutch Customer Service Agent in BarcelonaFull timeBarcelona, Catalonia26.11.2024Dutch Customer Service Agent in BarcelonaFull time Barcelona, Catalonia Recruit4Work SL 26.11.2024Thinking about moving abroad? Take a look at Barcelona! Barcelona is a city where there is lots to do and experience. When moving there you will be able to visit a good number of...

  • Customer Service Representative With French

    hace 2 semanas

    Barcelona, España buscojobs España A tiempo completo

    Dutch Customer Service Agent in Barcelona Full time Barcelona, Catalonia 26.11.2024 Dutch Customer Service Agent in Barcelona Full time Barcelona, Catalonia Recruit4Work SL 26.11.2024 Thinking about moving abroad? Take a look at Barcelona! Barcelona is a city where there is lots to do and experience. When moving there you will be able to visit a good number...

  • Customer Service Specialist

    hace 4 semanas

    Barcelona, Barcelona, España AXA Group A tiempo completo

    About the RoleWe are seeking a Customer Service Specialist to join our International team at AXA Partners in Barcelona.This role is perfect for individuals who enjoy working in an international environment, communicating effectively with clients, and providing exceptional customer service.Key ResponsibilitiesTo handle international telephone calls and...

  • Customer Service Specialist

    hace 2 semanas

    Barcelona, España Cataloxy A tiempo completo

    .Ofertas de empleo Customer Service Specialist Publicada: 22.11.2024. Actual hasta: 06.12.2024Customer Service Specialist, Barcelona Salario: a convenirDescripción de la oferta About Ukio | We are one of the most promising startups of 2024 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid,...

  • Customer Service Specialist

    hace 2 semanas

    Barcelona, España Cataloxy A tiempo completo

    .Ofertas de empleo Customer Service Specialist Publicada: 22.11.2024. Actual hasta: 06.12.2024 Customer Service Specialist, Barcelona Salario: a convenir Descripción de la oferta About Ukio | We are one of the most promising startups of 2024 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in...

  • Customer Service Specialist

    hace 2 semanas

    Barcelona, España Cataloxy A tiempo completo

    .Ofertas de empleo Customer Service SpecialistPublicada: 22.11.2024. Actual hasta: 06.12.2024Customer Service Specialist, BarcelonaSalario: a convenirDescripción de la ofertaAbout Ukio | We are one of the most promising startups of 2024 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid,...

  • Customer Service Specialist

    hace 2 semanas

    Barcelona, España Cataloxy A tiempo completo

    .Ofertas de empleo Customer Service Specialist - French speakerPublicada: 22.11.2024. Actual hasta: 08.12.2024Customer Service Specialist - French speaker, BarcelonaSalario: a convenirDescripción de la ofertaWe are looking for a Guest Experience Specialist to join our Ukio team in Barcelona. You will play a pivotal role in ensuring our guests have a...

  • Customer Service Specialist

    hace 2 semanas

    Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Customer Service Specialist Publicada: 22.11.2024. Actual hasta: 06.12.2024Customer Service Specialist, Barcelona Salario: a convenirDescripción de la oferta About Ukio | We are one of the most promising startups of 2024 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid,...

  • Customer Service Specialist

    hace 2 semanas

    Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Customer Service Specialist Publicada: 22.11.2024.Actual hasta: 06.12.2024 Customer Service Specialist, Barcelona Salario: a convenir Descripción de la oferta About Ukio | We are one of the most promising startups of 2024 with headquarters in Spain.We were founded in Barcelona, and since then, we've expanded to include offices in Madrid,...

  • Customer Service Specialist

    hace 4 semanas

    Barcelona, Barcelona, España Cybex Gmbh A tiempo completo

    Job Overview:We are seeking a highly skilled Customer Service Specialist to join our team at Cybex GmbH. The ideal candidate will possess excellent communication and problem-solving skills, with a strong ability to work in a fast-paced environment.Responsibilities:Respond to customer inquiries and resolve issues related to product quality and after-sales...

  • Customer Service Specialist

    hace 3 semanas

    Barcelona, España Cataloxy A tiempo completo

    .Ofertas de empleo Customer Service Specialist - French speakerID: 100162Publicada: 21.10.2024. Actual hasta: 19.11.2024Un poco sobre la empresa UKIOEspecializados en el alquiler mensual de apartamentos, Ukio se enfoca en pisos de diseño con un servicio de alta calidad. Alquilamos apartamentos de 1 a 11 meses en Barcelona, Madrid, Lisboa y Berlín.Customer...

  • Customer Service Specialist

    hace 2 semanas

    Barcelona, España Cataloxy A tiempo completo

    .Ofertas de empleo Customer Service Specialist - French speaker Publicada: 22.11.2024. Actual hasta: 08.12.2024 Customer Service Specialist - French speaker, Barcelona Salario: a convenir Descripción de la oferta We are looking for a Guest Experience Specialist to join our Ukio team in Barcelona. You will play a pivotal role in ensuring our guests have a...

  • B2C Customer Care Specialist

    hace 3 semanas

    Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo B2C Customer Care Specialist (Spanish speaker) Publicada: 11.11.2024. Actual hasta: 25.11.2024B2C Customer Care Specialist (Spanish speaker), Barcelona Salario: a convenirDescripción de la oferta We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain. Reporting...

  • Customer Service Specialist

    hace 2 semanas

    Barcelona, España Cataloxy A tiempo completo

    Ofertas de empleo Customer Service SpecialistPublicada: 22.11.2024. Actual hasta: 06.12.2024Customer Service Specialist, BarcelonaSalario: a convenirDescripción de la ofertaAbout Ukio | We are one of the most promising startups of 2024 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid,...