Senior Technical Account Manager
hace 3 semanas
About the job Red Hat's Technical Account Management team is looking for an experienced, enterprise-level engineer to join us as a Red Hat Ceph Storage, Technical Account Manager in Spain. In this role, you would work closely with customers, understand their IT infrastructure, internal processes, and business needs, and help identify relevant trends throughout the industry. In this role, you will work with a small set of key enterprise customers to provide architectural guidance and implementation advice for Red Hat Ceph Storage to meet their business needs. This is not a sales role. As a Red Hat Ceph Storage Technical Account Manager, you will provide a premium level of engagement that builds, maintains, and grows long-lasting customer loyalty by tailoring technical support to customer environments, facilitating collaboration with other vendors, and advocating on their behalf. The role can be located anywhere in Spain.
What you will doPerform technical reviews and share knowledge to identify and prevent issues proactivelyGain an understanding of customers' technical infrastructure, hardware, and software needsPerform initial or secondary investigation and respond to online and phone support requestsDeliver key Red Hat Ceph portfolio road-map updates & assist customers with product upgradesManage selected customer cases and maintain clear and concise case documentationServe as the customer's advocate within Red HatCollaborate with the Engineering, Research and Development, Product Management, and Technical Support teamsRecord customer interactions including investigation, troubleshooting, and resolution of issuesPartner with Red Hat strategic cloud partners to jointly solve multi-vendor customer issuesDemonstrate considerable judgment in selecting methods and techniques to obtain solutionsMaintain a commitment to providing the best experience possible for Red Hat customersManage workload to ensure all customer issues are handled and resolved promptlyAssist in development of comprehensive & reusable self-service solutions for future incidentsTravel as necessary to visit customersExceed customer expectations by providing outstanding customer serviceShare your knowledge gained from troubleshooting issues by contributing to the global Red Hat knowledge management system; present troubleshooting instructions and solutions to other engineers within the domainWhat you will bringExperience in software-defined storage technologies: Ceph or other enterprise storage platform is a mustStrong experience with Linux, or Unix operating systems (5+ years, of installation, configuration, upgrade, and maintenance experience is highly preferred)Experience in a support, development, engineering, or quality assurance organizationAdvanced troubleshooting and debugging skills, with a passion for problem-solving and investigationExcellent reading and writing skills in Spanish and English are a mustTechnical knowledge and actual working experience with the Linux storage and file system, and Proven experience in storage configuration, deployment & administrationThe following are considered a plus:
Fundamental understanding of the OpenShift, container architecture, and administration experience across all working componentsPrior Red Hat solution certification, e.g. Red Hat Certified Engineer (RHCE) or other relevant certificationKnowledge or familiarity with Amazon Web Services; VMware vSphere, Azure, and Google Cloud Upstream involvement in open-source projects (patches submitted for upstream)Scripting or programming experience in languages like Bash, C, or PythonBachelor's degree in science or a technical field; engineering or computer science is preferred#LI-NG1
#J-18808-Ljbffr
-
Technical Account Manager
hace 1 mes
Madrid, España Grupo Digital A tiempo completoTechnical Account Manager ( Expertise Connect ) en hibrido. Desde Grupo Digital buscamos incorporar Technical Account Manager para soporte de Expertise Connect Idiomas inglés y español Funciones Technical Account Manager para soporte de Expertise Connect (Premium Support) Grupo Digital Somos un grupo de empresas tecnológicas formado actualmente por...
-
Technical Account Manager
hace 1 mes
Madrid, España CAST Software Inc. A tiempo completoCAST Technical Account Managers are strategic partners and technical advisors for our biggest and most important clients in FRANCE. You'll be a part of our rapidly growing customer success practice alongside the professional services, product support, and sales teams with tremendous opportunity to evolve as the program grows. You will maintain customer...
-
Senior Technical Account Manager With English
hace 5 días
Madrid, España Talent Search People A tiempo completoWe are looking for a proactive Senior Technical Account Manager with experience in Programmatic Ads to join a leading advertising company based in Madrid. You are the person we are looking for if: • You have at least 5 years of similar experience, with good knowledge of programmatic ads, digital media metrics and web analytics • You have a good...
-
Technical Account Manager
hace 1 mes
Madrid, España Grupo Digital A tiempo completo**Descripción**: Desde Grupo Digital, buscamos incorporar **Technical Account Manager para soporte de Expertise Connect** Idiomas**: inglés y español** Funciones Technical Account Manager para soporte de Expertise Connect (Premium Support) **Grupo Digital** Somos un grupo de empresas tecnológicas, formado actualmente por unos 250 profesionales, en...
-
Senior Account Manager
hace 1 mes
Madrid, España HH Global A tiempo completoPurpose of the job: The Senior Account Manager will work alongside with his 1-3 team members and the Account Director to ensure solutions are developed and delivered on time and against operational and financial business targets. This individual also needs to be a strong leader who can focus on continuous improvements while managing the tactical components...
-
Technical Account Manager
hace 3 semanas
Madrid, España Sdi Digital Group A tiempo completoabout the role Technical Account Manager will be the entry point (point of contact) together with Viaccess Project Manager to all requirements and topics raised by Orange Spain and will provide the following services and activities : Technical expertise of Viaccess Orca products including : Session manager TV Console Analytics Related plugins delivered by...
-
Technical Account Manager
hace 3 semanas
Madrid, España Sdi Digital Group A tiempo completoabout the role Technical Account Manager will be the entry point (point of contact) together with Viaccess Project Manager to all requirements and topics raised by Orange Spain and will provide the following services and activities : Technical expertise of Viaccess Orca products including : Session manager TV Console Analytics Related plugins delivered by...
-
Technical Account Manager
hace 1 mes
Madrid, España Fortinet A tiempo completo**Preferred location is Madrid or close to any of our Spanish offices( Madrid, Murcia/Sevilla/Bilbao/Barcelona - working on a hybrid work mode** **Fluency in Spanish and English is mandatory** Would you like to join the leading global provider of network security solutions to help strategic accounts optimizing their customer experience? At Fortinet we are...
-
Technical Account Manager
hace 3 semanas
Madrid, España Grupo Digital A tiempo completoDESCRIPCIÓNDesde Grupo Digital, buscamos incorporarTechnical Account Manager para soporte de Expertise ConnectIdiomas: inglés y españolFuncionesTechnical Account Manager para soporte de Expertise Connect (Premium Support)Grupo DigitalSomos un grupo de empresas tecnológicas, formado actualmente por unos 250 profesionales, en distintas áreas: desarrollo,...
-
Technical Account Manager
hace 4 semanas
Madrid, España Orange Business Services A tiempo completoabout the role Technical Account Manager will be the entry point (point of contact) together with Viaccess Project Manager to all requirements and topics raised by Orange Spain and will provide the following services and activities: Technical expertise of Viaccess Orca products including: Session manager TV Console Analytics Related plugins...
-
Senior Technical Account Manager with English
hace 6 días
Madrid, España Talent Search People A tiempo completoWe are looking for a proactive Senior Technical Account Manager with experience in Programmatic Ads to join a leading advertising company based in Madrid.Our client is a leading service provider in Madrid and they're specialized in digital advertising/programmatic ads.TasksIn your day-to-day, you will be responsible for:• Working closely with Publisher...
-
Technical Account Manager, Telco Vertical
hace 1 mes
Madrid, España AWS EMEA SARL (Spain Branch) A tiempo completoWould you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our customers’ creative and transformative spirit of innovation across all technologies - including...
-
Senior Account Manager
hace 4 semanas
Madrid, España Kenes Group Ltd A tiempo completoKenes Group, one of the world’s leading Professional Conference Organizers of medical and scientific events, is currently seeking a dynamic and experienced Senior Account Manager to become an integral part of its Business Unit. In this role, you will be responsible for managing key client accounts, cultivating, and sustaining strong client relationships...
-
Technical Account Manager
hace 4 semanas
Madrid, España Eroninternational A tiempo completoEron International is the main provider of expert services to the financial and technological industry, serving worldwide brands whilst re-defining the Fintech sector. We are an extensive an capable company, recognized for the differential value we bring to empower our clients and their customers. We are looking for a qualified Technical Account Manager to...
-
Account Manager
hace 1 mes
Madrid, España GroupM A tiempo completoLa misión de la figura del Account Manager está centrada en el desarrollo y ejecución de estrategias diseñadas por el Director de Client Leadership. La persona en este rol actuará como nexo entre las áreas estratégicas y tácticas, garantizando la satisfacción del cliente y alineando sus acciones con los objetivos y valores de la...
-
Senior Technical Customer Success Manager
hace 3 semanas
Madrid, España Ab Tasty, Inc A tiempo completoWe are looking for a senior Technical Customer Success Manager to join our team in Spain. As part of the Customer Success team in the Spanish market, you are responsible for guiding and advising clients on the best ways to make the most out of AB Tasty solutions. You will work closely with the Sales, Account Management and technical teams. You will be the...
-
Senior Key Account Manager
hace 1 mes
Madrid, España Grupo Crit A tiempo completo**Descripción**: Desde Grupo Crit buscamos Senior Key Account Manager con sólida experiência en el sector de las tecnologías de la información, para empresa proveedora de servicios y soluciones relacionados con las Tecnologías de la Información. **FUNCIONES**: Prospección comercial, apertura y desarrollo de nuevas cuentas, sobre todo en las áreas...
-
Media Account Manager
hace 3 días
Madrid, España EssenceMediacom A tiempo completoLa misión de la figura del **Media** **Account Manager **está centrada en el desarrollo y ejecución de estrategias diseñadas por el Director de Client Leadership. La persona en este rol actuará como nexo entre las áreas estratégicas y tácticas, garantizando la satisfacción del cliente y alineando sus acciones con los objetivos y valores de la...
-
Technical Account Manager
hace 1 semana
Madrid, España Veolia A tiempo completoDescripción de la empresa Descripción del empleo Flexcity by Veolia es uno de los principales agregadores de flexibilidad en Francia, Bélgica, Países Bajos e Italia. ¡Y acabamos de aterrizar en España! Flexcity optimiza el consumo/producción de energía en tiempo real, ayuda a equilibrar la red eléctrica e integra las fuentes de energía...
-
Technical Account Manager
hace 1 semana
Madrid, España Veolia A tiempo completoDescripción del empleoFlexcity by Veolia es uno de los principales agregadores de flexibilidad en Francia, Bélgica, Países Bajos e Italia. ¡Y acabamos de aterrizar en España! Flexcity optimiza el consumo/producción de energía en tiempo real, ayuda a equilibrar la red eléctrica e integra las fuentes de energía renovables en sus soluciones. Flexcity...
