Technical Account Manager, Telco Vertical
hace 1 mes
The Role
As a TAM, you will help craft and execute strategies to drive our customers’ adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management.
You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.
Watch a short video about life as a Technical Account Manager here:
The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us
We are open to hiring candidates to work out of one of the following locations:
Madrid, M, ESP
BASIC QUALIFICATIONS
- 3+ years of technical engineering experience- Experience in operational parameters and troubleshooting for two (2) of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment
- Bachelor’s Degree in Computer Science/Math/related discipline required, OR 5 years of equivalent work experience
- Fluent in Spanish
PREFERRED QUALIFICATIONS
- Meets/exceeds Amazon’s leadership principles requirements for this role- Meets/exceeds Amazon’s functional/technical depth and complexity for this role
- 5+ years of technical engineering experience
- Experience in operational parameters and troubleshooting for three (3) or more of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment
- Experience in Informational Technology operations
- Internal enterprise or external customer-facing experience as a technical lead
- Professional oral and written communication skills, presenting to an audience containing one or more decision maker(s)
- Experience with cloud offerings
- Practical knowledge of 5G network architecture and call-flows and experience in troubleshooting 5G networks
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