Technical Account Manager

hace 1 mes


Madrid, España Grupo Digital A tiempo completo

**Descripción**:
Desde Grupo Digital, buscamos incorporar

**Technical Account Manager para soporte de Expertise Connect**

Idiomas**: inglés y español**

Funciones

Technical Account Manager para soporte de Expertise Connect (Premium Support)

**Grupo Digital**

Somos un grupo de empresas tecnológicas, formado actualmente por unos 250 profesionales, en distintas áreas: desarrollo, sistemas, ingeniería automática, consultoría.

**Requisitos**:
**Requisitos**:
Al **menos 2 años de experiência como TAM ( Technical Account Manager **) en cliente

con experiência en:

- **Gestión de diferentes equipo**s: Tener una relación sólida y colaborativa con el equipo del cliente y actúa como el enlace principal entre los equipos del cliente y los equipos técnicos de los laboratorios de producto, vendedores, para coordinar y gestionar la resolución de incidentes y la entrega de soluciones.
- **Gestión con el cliente**: Disponer de habilidades de comunicación al interactuar con el cliente, comprendiendo sus preocupaciones y prioridades.
- Idiomas: i**nglés y español.**

Conocimientos técnicos en productos:

- IBM Sterling OMS, IBM Db2, Cloud Pak for Data, IBM MDM, IBM CDC
- IBM WebSphere Application Server, IBM MQ e IBM Safer Payments.



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