Process Lead With Italian, Alexa Shopping Operations, Amazon

hace 2 semanas


Barcelona, España Amazon A tiempo completo

.You will need to login before you can apply for a job.Process Lead with Italian, Alexa Shopping Operations, Amazon DESCRIPTIONAt Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cutting-edge technology alongside our operational excellence. By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide.Key job responsibilitiesThe candidate actively seeks to understand Amazon's core business values and initiatives, and translates those into everyday practices. Some of the key result areas include, but are not limited to:Experience in managing process and operational escalations.Driving appropriate data-oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goals.Managing stakeholder communication across multiple lines of business on operational milestones, process changes and escalations.Communicate and take the lead role in identifying gaps in process areas and work with all stakeholders to resolve the gaps.Be a Subject Matter Expert (SME) for the process and a referral point for peers and junior team members.Has the ability to drive business/operational metrics through quantitative decision making, and adoption of different tools and resources.Ability to meet deadlines in a fast-paced work environment driven by complex software systems and processes.Ability to perform deep dives in the process and come up with process improvement solutions.Shall collaborate effectively with other teams and subject matter experts (SMEs), Language Engineers (LaEs) to support launches of new processes and services.BASIC QUALIFICATIONSA Bachelor's Degree and relevant work experience of 3+ years.For Non-English languages only - Candidate must demonstrate language proficiency in Italian language - verbal, writing, reading, and comprehension. Required language level: C2/C1.Candidate must demonstrate ability to analyze and interpret complex SOPs.Excellent problem-solving skills with a proactive approach to identifying and implementing process improvements.Strong communication and interpersonal skills to effectively guide and mentor associates.Ability to work collaboratively with cross-functional teams.Thoroughly understand multiple SOPs and ensure adherence to established processes



  • Barcelona, España Amazon A tiempo completo

    You will need to login before you can apply for a job.Process Lead with Italian, Alexa Shopping Operations, Amazon DESCRIPTIONAt Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features,...


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  • Barcelona, Barcelona, España Amazon A tiempo completo

    About the RoleWe are seeking a highly skilled Process Lead to join our Alexa Shopping Operations team. As a Process Lead, you will play a critical role in shaping the future of the shopping experience for customers worldwide.Key ResponsibilitiesDevelop and implement process improvements to enhance operational efficiency and effectiveness.Collaborate with...


  • Barcelona, España Amazon A tiempo completo

    Process Lead with Portuguese, Alexa Shopping Operations, ML Data Ops DESCRIPTIONAlexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in...


  • Barcelona, España Amazon A tiempo completo

    .Process Lead with Portuguese, Alexa Shopping Operations, ML Data Ops DESCRIPTIONAlexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in...


  • Barcelona, España Amazon A tiempo completo

    .You will need to login before you can apply for a job.Process Lead with Portuguese, Alexa Shopping Operations, ML Data Ops DESCRIPTIONAlexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    Job SummaryAmazon is seeking a highly skilled Process Lead to join our Alexa Shopping Operations team. As a Process Lead, you will play a critical role in driving process improvements and operational excellence across our shopping features, devices, and locales.Key ResponsibilitiesDrive process improvements and operational excellence across shopping...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    Job SummaryAmazon is seeking a highly skilled Process Lead to join our Alexa Shopping Operations team. As a Process Lead, you will play a critical role in driving process improvements and operational excellence across our shopping features, devices, and locales.Key ResponsibilitiesDrive process improvements and operational excellence across shopping...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    About the RoleWe are seeking a highly skilled Process Lead with expertise in Portuguese to join our Alexa Shopping Operations team. As a Process Lead, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide.Key ResponsibilitiesActively seek to understand Amazon's core business values and initiatives, and...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    About the RoleWe are seeking a highly skilled Process Lead with expertise in Portuguese to join our Alexa Shopping Operations team. As a Process Lead, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide.Key ResponsibilitiesActively seek to understand Amazon's core business values and initiatives, and...


  • Barcelona, España Amazon Spain Services, S.L.U. - B76 A tiempo completo

    A Bachelor’s Degree and relevant work experience of 3+ years. - Excellent English language skills - verbal, writing, reading and comprehension. - Excellent problem-solving skills with a proactive approach to identifying and implementing process improvements. - Strong communication and interpersonal skills to effectively guide and mentor associates. -...


  • Barcelona, España Amazon A tiempo completo

    .Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    About the RoleWe are seeking a highly skilled Team Lead to join our Alexa Shopping Operations team at Amazon. As a Team Lead, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide.Key ResponsibilitiesTeam Management: Manage day-to-day operations with a team of AI Data Validators and AI Validator Leads, ensuring...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    About the RoleWe are seeking a highly skilled Team Lead to join our Alexa Shopping Operations team at Amazon. As a Team Lead, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide.Key ResponsibilitiesTeam Management: Manage day-to-day operations with a team of AI Data Validators and AI Validator Leads, ensuring...


  • Barcelona, España Amazon Spain Services, S.L.U. - B76 A tiempo completo

    A Bachelors Degree with relevant experience of 4+ years with 2+ years of people management. - Excellent communication (written & oral), strong organizational skills and detail oriented - Strong analytical, problem-solving, and critical-thinking skills - Comfortable working in a fast paced, highly collaborative, dynamic work environment - Willingness to...


  • Barcelona, España Amazon A tiempo completo

    .DESCRIPTIONAlexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving...


  • Barcelona, España Amazon A tiempo completo

    .DESCRIPTIONAlexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving...


  • Barcelona, Barcelona, España Amazon A tiempo completo

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  • Barcelona, Barcelona, España Amazon A tiempo completo

    About the RoleWe are seeking a highly skilled Team Manager to join our Alexa Shopping Operations team at Amazon. As a Team Manager, you will be responsible for leading a team of AI Data Validators and AI Validator Leads, ensuring high-quality delivery under aggressive deadlines.Key ResponsibilitiesManage day-to-day operations, prioritizing tasks and...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    About the RoleWe are seeking a highly skilled Team Manager to join our Alexa Shopping Operations team at Amazon. As a Team Manager, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide.Key ResponsibilitiesManage day-to-day operations with a team of AI Data Validators and AI Validator Leads.Manage work...