Olympus Onsite Support
hace 3 meses
.Olympus Onsite Support - Madrid Olympus Iberia S.A.U. (OIB) | Medical Systems | To ensure our customers' equipment is available when required so that vital and potentially lifesaving procedures can be carried out. Responsibility for supporting a specific site(s) with the aim of maximising customer equipment up-time and efficiency of Olympus and third-party equipment that fall into the service contract agreement. This is achieved by delivering on important proactive and reactive field service requirements, plus educating, and sometimes persuading end users to improve the care and handling of a wide range of medical devices to prevent avoidable equipment damage. This role must be a key contact person for the site and be able to be a pivotal role of communications between all stakeholders and the customer to improve delivery of service and sales. Therefore you must be an ambassador of Olympus. With around 225 employees, Olympus Iberia is one of the largest subsidiaries in Europe. Your responsibilities Customer Support Responsible for managing the logistics of repairs and loans including collection, administration, and distribution. Responsible for improving efficiency within the repair and loan process to improve uptime. Working with the Sales team in product introduction and future sales. Face of the company and on hand to deal with any customer question or query. Responsible for ensuring all customer requests that given to you are actioned. Uptime Support Proactively and regularly visit all stakeholders around the hospitals to manage needs and maximise customer satisfaction. Conduct repair trend observations to find the root cause of problems to reduce avoidable repairs. Where the root cause of repair trends is identified conduct troubleshooting techniques like air/water channel blockage removal to prevent repairs. Conduct basic practical training and education with customers to prevent avoidable repairs and on hygiene/reprocessing topics. Work closely and talk regularly with your local Uptime Support Manager to ensure you have an aligned action plan to achieve repair KPIs and maximise customer satisfaction. Retrieval of data/procedures for customer if/where applicable. Field Service Planned Preventative Maintenance (PPM) on electronics equipment. Flexible endoscope preventative maintenance. Installing Olympus systems including trolleys, processors, light sources etc. Provide technical support where required. If required, schedule field-based engineers to complete repairs. Potential to conduct onsite hygiene testing of Olympus equipment, perform hygiene consulting and also help the customers in case of hygiene issues regarding reprocessing. Stock control management of components held on site. Work closely with the field service engineers to maximise uptime and customer satisfaction. Shall implement and work to all applicable regulatory and quality requirements as stipulated within the KeyMed Quality Manual, Quality Policy, and Quality Objectives
-
Olympus Onsite Support
hace 3 meses
Madrid, España Olympus A tiempo completoOlympus Iberia S.A.U. (OIB) - To ensure our customers’ equipment is available when required so that vital and potentially lifesaving procedures can be carried out. Responsibility for supporting a specific site(s) with the aim of maximising customer equipment up-time and efficiency of Olympus and third-party equipment that fall into the service contract...
-
Aplicar En 3 Minutos Olympus Onsite Support
hace 2 meses
Madrid, España Olympus Europa Se & Co. Kg A tiempo completo.Olympus Onsite Support - MadridOlympus Iberia S.A.U. (OIB) | Medical Systems | To ensure our customers' equipment is available when required so that vital and potentially lifesaving procedures can be carried out. Responsibility for supporting a specific site(s) with the aim of maximising customer equipment up-time and efficiency of Olympus and third-party...
-
Onsite Support Engineer
hace 5 meses
Madrid, España QBE A tiempo completoPrimary Details Time Type: Full time Worker Type: Employee Onsite Desktop Support Engineer - Madrid/Hybrid_ Who we are Technology Services at QBE is changing - fast. In a world that also throws out it’s unexpected twists and turns, QBE technology has been pushed to the forefront of the business value chain. QBE’s investment in its platform and...
-
Onsite Support Engineer
hace 1 mes
Madrid, España Astellas Europe A tiempo completoOnsite Support Engineer - SpainAbout Astellas:At Astellas we are a progressive health partner, delivering value and outcomes where needed.We pursue innovative science, focussing initially on the areas of greatest potential and then developing solutions where patient need is high, often in rare or under-served disease areas and in life-threatening or...
-
Onsite Support Engineer
hace 1 mes
Madrid, España Astellas Pharma Europe A tiempo completo.About Astellas:At Astellas we are a progressive health partner, delivering value and outcomes where needed.We pursue innovative science, focussing initially on the areas of greatest potential and then developing solutions where patient need is high, often in rare or under-served disease areas and in life-threatening or life-limiting diseases and...
-
IT Infrastructure Specialist
hace 2 semanas
Madrid, Madrid, España Astellas Pharma Europe A tiempo completoAbout AstellasAstellas Pharma Europe is a progressive health partner dedicated to delivering value and outcomes where needed. Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience.We work directly with patients, doctors, and healthcare professionals to...
-
Onsite Support Engineer
hace 2 meses
Madrid, España Astellas Pharma Europe A tiempo completo**About Astellas**: At Astellas we are a progressive health partner, delivering value and outcomes where needed. We pursue innovative science, focussing initially on the areas of greatest potential and then developing solutions where patient need is high, often in rare or under-served disease areas and in life-threatening or life-limiting diseases and...
-
Onsite Support Engineer
hace 1 mes
Madrid, España Astellas Pharma Europe A tiempo completoAbout Astellas:At Astellas we are a progressive health partner, delivering value and outcomes where needed.We pursue innovative science, focussing initially on the areas of greatest potential and then developing solutions where patient need is high, often in rare or under-served disease areas and in life-threatening or life-limiting diseases and...
-
Onsite Support Engineer
hace 4 semanas
Madrid, España Astellas Pharma Europe A tiempo completoAbout Astellas:At Astellas we are a progressive health partner, delivering value and outcomes where needed.We pursue innovative science, focussing initially on the areas of greatest potential and then developing solutions where patient need is high, often in rare or under-served disease areas and in life-threatening or life-limiting diseases and...
-
Onsite Support Engineer
hace 1 mes
Madrid, España Astellas Pharma Europe A tiempo completoAbout Astellas:At Astellas we are a progressive health partner, delivering value and outcomes where needed.We pursue innovative science, focussing initially on the areas of greatest potential and then developing solutions where patient need is high, often in rare or under-served disease areas and in life-threatening or life-limiting diseases and...
-
Onsite Support EUC Engineer
hace 3 meses
Madrid, España SkySys A tiempo completoJob Purpose The EUC onsite support engineer will provide high quality technical support for all End User Computing devices (Laptop, Desktop and mobility) for office-based staff at site, including leading on the resolution of incidents, problems, requests, in order to achieve high standards of customer service and deliver optimum operational and business...
-
HomePage Onsite Marketing Specialist
hace 4 semanas
Madrid, Madrid, España Teleperformance Spain A tiempo completoTeleperformance Spain, a leading contact center services provider, is seeking a skilled HomePage Onsite Marketing Analyst to join their User Growth team.About the role:The successful candidate will be responsible for improving the usability and conversion of the homepage and onsite channels. This will involve analyzing data, creating proposals for...
-
German Speaking Customer Service
hace 2 semanas
Madrid, España Cataloxy A tiempo completoOfertas de empleo German Speaking Customer Service - Banking onsite Publicada: 06.11.2024. Actual hasta: 20.11.2024 German Speaking Customer Service - Banking onsite, Madrid Salario: a convenir Summary information Puesto: German Speaking Customer Service - Banking onsite Área: Staffing/Agencias de Empleo Jornada laboral: completa Sexo: indiferente Empresa:...
-
German Speaking Customer Service
hace 2 semanas
Madrid, España Cataloxy A tiempo completoOfertas de empleo German Speaking Customer Service - Banking onsite Publicada: 06.11.2024. Actual hasta: 20.11.2024German Speaking Customer Service - Banking onsite, Madrid Salario: a convenirSummary informationPuesto: German Speaking Customer Service - Banking onsiteÁrea: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indiferenteEmpresa:...
-
Spanish Onsite Marketing Analyst
hace 1 mes
Madrid, Madrid, España Teleperformance A tiempo completoAbout the RoleThe User Growth team is seeking a highly skilled Spanish-speaking Onsite Marketing Analyst to join their team. As a key member of the vertical of onsite user experience growth and homepage operations, you will be responsible for improving the usability and conversion of homepage and onsite channels.Key responsibilities include:Performing...
-
IT Onsite Technician
hace 5 meses
Madrid, España Hemmersbach GmbH & Co. KG A tiempo completoProvide Level 2 Deskside support at one of our clients location. - Spain - Madrid - Professionals - Full-time **—** Your Benefits **—****: - Buddy program- Flat hierarchies- Internal career development- International environment- Job with purpose- Onboarding program- Trusted working hours- Unlimited employment contract**Your skills**: - 2 years...
-
German Speaking Customer Service
hace 2 semanas
Madrid, España Cataloxy A tiempo completoOfertas de empleo German Speaking Customer Service - Banking onsitePublicada: 06.11.2024. Actual hasta: 20.11.2024 German Speaking Customer Service - Banking onsite, MadridSalario: a convenirSummary information Puesto: German Speaking Customer Service - Banking onsite Área: Staffing/Agencias de Empleo Jornada laboral: completaSexo: indiferenteEmpresa:...
-
German Speaking Customer Service
hace 2 semanas
Madrid, España Cataloxy A tiempo completoOfertas de empleo German Speaking Customer Service - Banking onsite Publicada: 06.11.2024. Actual hasta: 20.11.2024 German Speaking Customer Service - Banking onsite, Madrid Salario: a convenir Summary information Puesto: German Speaking Customer Service - Banking onsite Área: Staffing/Agencias de Empleo Jornada laboral: completa Sexo: indiferente...
-
German Speaking Customer Service
hace 1 semana
Madrid, España Cataloxy A tiempo completoOfertas de empleo German Speaking Customer Service - Banking onsitePublicada: 06.11.2024. Actual hasta: 20.11.2024German Speaking Customer Service - Banking onsite, MadridSalario: a convenirSummary informationPuesto: German Speaking Customer Service - Banking onsiteÁrea: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indiferenteEmpresa:...
-
Field Support Videconferencing
hace 2 semanas
Madrid, España Capgemini A tiempo completoHello! We are CAPGEMINI We are very lucky to work in a sector that is leading the evolution towards a sustainable and inclusive future. The technology. The catalyst for so many solutions that we need now more than ever. We are 360,000 PEOPLE around the world moving forward together and driven by the same passion. No matter where we are, we can be at home,...
