Global Service Delivery Manager
hace 2 semanas
.ABOUT TOSHIBA GLOBAL COMMERCE SOLUTIONS:At Toshiba, our purpose is to create opportunities that make the retail journey you want a reality. That's driven by our passion to give you expert guidance and the solutions you need to choose your direction, navigate obstacles, and accelerate forward to reimagine how you engage your customers in ways they've never seen.The ability to innovate is the key to retail success. That's why we invest in future technologies that enable retailers to innovate faster to keep up with continuously evolving customer expectations.Bringing the retailer's vision to life starts with creating the right strategy. We work with our clients to understand their requirements and then create a strategy that supports their business goals. We also evaluate their long-term needs and create new processes, solutions or programs truly tuned to make their business shine today and in the future.As part of Toshiba Global Commerce Solutions, you'll be an integral partner to the success of our customers. We're passionate about retail transformation and solving the problem that retailers face every day to help them create more engaging shopping experiences.MISSION:As the Global Service Delivery Manager, you will manage any project activities for your assigned customer(s) (software development, hardware & software Installations, software support, hardware maintenance), ensuring the cooperation of the various departments within the organization, other TGCS entities and foreign Vendors. Operations to be managed in multiple countries, partnering with both local and international customers.You will prepare and provide relevant project documentation, leading the project implementation and delivery within the set preconditions (costs, quality, time, organisation, and communication) in such a way that the formulated project objectives (SLA achievements, Profit & Loss responsibility, milestones completion) are achieved.WORKPLACE :Hybrid – Madrid office – home working – with travel to clients as required.KEY RESPONSIBILITIES:Responsible for the delivery of project objectives, while adhering to the approved project finances.Drawing up the project plan (project definition, project objectives and a program of requirements) and plan of approach.Obtaining approval for project documents.Realising the implementation of the project plan, as well as providing periodic reports in accordance with agreed project objectives and results.Define preconditions, committed to achieving the (project) objectives.As a proactive leader, provide guidance and support to project team members, promoting collaboration.Support the Sales team to define and approve the Scope of Work for related projects/services.Project completion, testing the delivered project results against the project plan and, after achieving the desired project objectives, transferring relevant knowledge and documents to the operational departments (service, product specialists, etc
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Global Service Delivery Manager
hace 2 semanas
Madrid Centro, Madrid, España Toshiba Global Commerce Solutions A tiempo completoABOUT TOSHIBA GLOBAL COMMERCE SOLUTIONS:At Toshiba, our purpose is to create opportunities that make the retail journey you want a reality. That's driven by our passion to give you expert guidance and the solutions you need to choose your direction, navigate obstacles, and accelerate forward to reimagine how you engage your customers in ways they've never...
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IT Service Manager
hace 3 semanas
Madrid, España Manning Global A tiempo completoOur client, a leading global ICT service provider, is recruiting for an ** IT ** ** Service Manager ** to join their business in *** **Spain ** **.** **Position Title**: **IT Service Manager** **Position Type**: - Permanent**Start Date**: - ASAP**Location**: - Madrid, Spain**Contact**: - Tamara Rajic | +49 (0) 89 23 88 98 74**Position Overview**: - As...
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Service Delivery Manager
hace 1 mes
Madrid, España NTT Ltd. A tiempo completoNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
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Service Delivery Manager
hace 1 semana
Madrid, España Worldline A tiempo completoWorldline Somos innovadores en el corazón de la industria de la tecnología de pagos, moldeando cómo el mundo paga y recibe los pagos. Las soluciones que construyen nuestros trabajadores impulsan hoy el crecimiento de millones de negocios del mañana. Desde tu cafetería local hasta unicornios y bancos internacionales. Desde San Francisco hasta Auckland....
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Global Service Delivery Director
hace 6 días
Madrid, España Unilabs A tiempo completo.We have high ambitions for the 3 coming years and in order to support this future growth, we need to reinforce our Global IT team. Therefore, we are creating a new position and need to recruit a high calibre professional to help make this journey successful. Reporting to the Chief Information Officer (CIO), the Global Service Delivery Director is...
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Global Service Delivery Director
hace 7 días
Madrid, España Unilabs A tiempo completo.We have high ambitions for the 3 coming years and in order to support this future growth, we need to reinforce our Global IT team. Therefore, we are creating a new position and need to recruit a high calibre professional to help make this journey successful.Reporting to the Chief Information Officer (CIO), the Global Service Delivery Director is responsible...
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IT Service Delivery Manager
hace 3 semanas
Madrid, España DHL A tiempo completo**IT SERVICE DELIVERY MANAGER** **Job Purpose**: The IT Service Delivery Manager (IT SDM) is responsible for the management of the front-line team to ensure the delivery and support of IT services to a geographically assigned set of sites. **Main Responsibilities**: - Team Management to ensure proper change management communication is in place and manage...
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Global Service Delivery Manager
hace 1 mes
Madrid, España Toshiba Emea A tiempo completoAbout Toshiba Global Commerce Solutions: At Toshiba, our purpose is to create opportunities that make the retail journey you want a reality. That's driven by our passion to give you expert guidance and the solutions you need to choose your direction, navigate obstacles, and accelerate forward to reimagine how you engage your customers in ways they've never...
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IT Service Delivery Manager
hace 3 semanas
Madrid, España DHL A tiempo completo**IT SERVICE DELIVERY MANAGER** **Job Purpose**: The IT Service Delivery Manager (IT SDM) is responsible for the management of the front-line team to ensure the delivery and support of IT services to a geographically assigned set of sites. **Main Responsibilities**: - Team Management to ensure proper change management communication is in place and manage...
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Service Delivery Manager
hace 1 semana
Madrid, España Worldline A tiempo completoWorldlineSomos innovadores en el corazón de la industria de la tecnología de pagos, moldeando cómo el mundo paga y recibe los pagos. Las soluciones que construyen nuestros trabajadores impulsan hoy el crecimiento de millones de negocios del mañana. Desde tu cafetería local hasta unicornios y bancos internacionales. Desde San Francisco hasta Auckland....
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Global Service Delivery Manager
hace 3 semanas
Madrid, Madrid, España Toshiba Emea A tiempo completoAbout Toshiba Global Commerce Solutions:At Toshiba, our purpose is to create opportunities that make the retail journey you want a reality. That's driven by our passion to give you expert guidance and the solutions you need to choose your direction, navigate obstacles, and accelerate forward to reimagine how you engage your customers in ways they've never...
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Global Service Delivery Director
hace 1 semana
Madrid, España Unilabs A tiempo completoWe have high ambitions for the 3 coming years and in order to support this future growth, we need to reinforce our Global IT team. Therefore, we are creating a new position and need to recruit a high calibre professional to help make this journey successful.Reporting to the Chief Information Officer (CIO), the Global Service Delivery Director is responsible...
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Global Service Delivery Director
hace 1 semana
Madrid, España Unilabs A tiempo completoWe have high ambitions for the 3 coming years and in order to support this future growth, we need to reinforce our Global IT team. Therefore, we are creating a new position and need to recruit a high calibre professional to help make this journey successful.Reporting to the Chief Information Officer (CIO), the Global Service Delivery Director is responsible...
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Service Delivery Manager
hace 7 días
Madrid, España Worldline A tiempo completo.WorldlineSomos innovadores en el corazón de la industria de la tecnología de pagos, moldeando cómo el mundo paga y recibe los pagos. Las soluciones que construyen nuestros trabajadores impulsan hoy el crecimiento de millones de negocios del mañana. Desde tu cafetería local hasta unicornios y bancos internacionales. Desde San Francisco hasta Auckland....
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IT Service Delivery Manager
hace 2 semanas
Madrid, Madrid, España DHL A tiempo completoIT SERVICE DELIVERY MANAGERJob Purpose:The IT Service Delivery Manager (IT SDM) is responsible for the management of the front-line team to ensure the delivery and support of IT services to a geographically assigned set of sites.Main Responsibilities: Team Management to ensure proper change management communication is in place and manage expectations and...
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Service Delivery Manager
hace 1 semana
Madrid, España Worldline A tiempo completo.Worldline Somos innovadores en el corazón de la industria de la tecnología de pagos, moldeando cómo el mundo paga y recibe los pagos. Las soluciones que construyen nuestros trabajadores impulsan hoy el crecimiento de millones de negocios del mañana. Desde tu cafetería local hasta unicornios y bancos internacionales. Desde San Francisco hasta Auckland....
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Global Delivery Service Manager
hace 2 semanas
Madrid, Madrid, España Allianz Popular Sl. A tiempo completoArea of Expertise:Operations Unit:Allianz Partners Employing Entity:ALLIANZ PARTNERSJob Type: Full-Time Remote Job: Hybrid working Employment Type: Permanent ID: 45573 Global Delivery Service ManagerKey responsibilities As a Global Delivery Service Manager, you will have the following responsibilities:Lead testing for defined line of business:Define Testing...
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global service delivery manager
hace 2 semanas
Madrid, Madrid, España LHH A tiempo completoGestión de la operación de los servicios. Interlocución con Project Manager (PM) y Service Delivery Manager (SDM) para transición a servicios y mejora continua Coordinación de los equipos/tareas que participan en el/los servicio(s). Coordinar la correcta implantación y operación de los servicios proporcionados a cliente. Seguimiento de la estrategia...
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global service delivery manager
hace 1 mes
Madrid, Madrid, España LHH A tiempo completoGestión de la operación de los servicios. Interlocución con Project Manager (PM) y Service Delivery Manager (SDM) para transición a servicios y mejora continua Coordinación de los equipos/tareas que participan en el/los servicio(s). Coordinar la correcta implantación y operación de los servicios proporcionados a cliente. Seguimiento de la estrategia...
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Service Delivery Manager
hace 3 meses
Madrid, España FNZ A tiempo completoReporting to the Head of Service Delivery, the Service Delivery Manager has primary responsibility for providing senior client management support, incorporating service delivery oversight and commercial management. The Service Delivery Manager will be accountable for setting the priorities in order to achieve commercial outcomes, both internally and...
