Palo Alto Specialist L2 Support
hace 1 semana
.About the Role Are you familiar with Palo Alto technology? Do you hold the PCSNE? Do you want to work for an international top company?If the answer is yes, Westcon-Comstor is looking for you. We are hiring a L2 Support Specialist to join our Spanish team in Madrid to work on an hybrid mode (Although your colleagues would be spread all around the world )As a member of the Services Solutions Practice the L2 Support Specialist will fulfill a supporting role within the business unit. Specifically, she/he will drive best in class practices to assist the department to ensure services delivery excellence, and will contribute to a high performance environment in order to achieve and maintain high levels of customer satisfaction.Your Key ResponsibilitiesYour main tasks:Provide post sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web,Handle support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner,Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues,Maintaining customer documentation,Clarifying a client's system specifications, understanding their work practices and the nature of their business,Analyzing system requirements within companies and giving independent and objective advice on the use of systems,Developing agreed solutions and implementing new systems,Provide on-call support on an as needed basis.Please note you must be able to work in shifts.Qualifications / RequirementsYour qualifications:Significative experience in similar Technical Support Centers (at least 5 years)Knowledge of Palo Alto Palo Alto Networks Certified Network Security Engineer (PCNSE)Fluent in English & SpanishKnowledge of any other major European language will be an advantageExcellent written and verbal communication skillsStrong team player, used to work within an international teamAbility to work under pressureProficiency in MS Office Applications; Word, Excel, Outlook, PowerPointAbility to independently to debug broad, complex, and unparalleled networks with mixed media and protocols requiredIn-depth experience in routing and switching (OSPF, BGP, VLAN, STP)Experience with security (IPSEC, SSL-VPN, NAT, GRE)Experience with Authentication Protocols a plus (Radius / TACACS)Experience with Cisco, Checkpoint, F5 Networks products is a plusAbout UsAbout Us Westcon-Comstor (WestconGroup Inc.) is a global technology distributor with worldwide capabilities in Cloud, Global Deployment and Services, and category-leading Security, Unified Communications and Collaboration, Networking and Data Center technology Practices. Combining expert technical and market knowledge with a uniquely collaborative engagement model, the company is transforming technology distribution through its digital and physical products and services delivery
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Palo Alto Specialist L2 Support
hace 1 semana
Madrid, España Westcon-Comstor A tiempo completoAbout the Role Are you familiar with Palo Alto technology? Do you hold the PCSNE? Do you want to work for an international top company!?If the answer is yes, Westcon-Comstor is looking for you. We are hiring a L2 Support Specialist to join our Spanish team in Madrid to work on an hybrid mode! (Although your colleagues would be spread all around the world!...
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L2 Senior Support Specialist
hace 1 semana
Madrid, España Westcon-Comstor A tiempo completo.L2 Senior Support Specialist (VN12197) Community of Madrid, Spain Apply with IndeedDetails about the ClientWestcon-Comstor (WestconGroup Inc.) is a global technology distributor with worldwide capabilities in Cloud, Global Deployment and Services, and category-leading Security, Unified Communications and Collaboration, Networking and Data Center technology...
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L2 Senior Support Specialist
hace 2 semanas
Madrid, Madrid, España Westcon-Comstor A tiempo completoL2 Senior Support Specialist (VN12197) Community of Madrid, Spain Apply with Indeed Details about the Client Westcon-Comstor (WestconGroup Inc.) is a global technology distributor with worldwide capabilities in Cloud, Global Deployment and Services, and category-leading Security, Unified Communications and Collaboration, Networking and Data Center...
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Technical Specialist
hace 1 semana
Madrid, España Palo Alto Networks A tiempo completo.Technical Specialist - DLP & SaaS (EMEA & LATAM) Our MissionAt Palo Alto Networks everything starts and ends with our mission:Company DescriptionOur MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more...
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Especialista Palo Alto
hace 3 semanas
Madrid, España Idential A tiempo completoDescripción En Idential buscamos un ESPECIALISTA PALO ALTO para formar parte de un equipo dinámico en un proyecto para un cliente multinacional perteneciente al sector aeroespacial. Serás responsable de garantizar la seguridad de la red, implementar soluciones de Palo Alto Networks y optimizar la infraestructura. Entre las principales responsabilidades...
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Especialista Palo Alto
hace 3 semanas
Madrid, España Idential A tiempo completoDescripciónEn Idential buscamos un ESPECIALISTA PALO ALTO para formar parte de un equipo dinámico en un proyecto para un cliente multinacional perteneciente al sector aeroespacial. Serás responsable de garantizar la seguridad de la red, implementar soluciones de Palo Alto Networks y optimizar la infraestructura.Entre las principales responsabilidades que...
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Especialista Palo Alto
hace 2 semanas
Madrid, Madrid, España Idential A tiempo completoEn Idential buscamos un ESPECIALISTA PALO ALTO para formar parte de un equipo dinámico en un proyecto para un cliente multinacional perteneciente al sector aeroespacial. Serás responsable de garantizar la seguridad de la red, implementar soluciones de Palo Alto Networks y optimizar la infraestructura.Entre las principales responsabilidades que se requiere...
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Especialista Palo Alto
hace 2 semanas
Madrid, Madrid, España Idential A tiempo completoEn Idential buscamos un ESPECIALISTA PALO ALTO para formar parte de un equipo dinámico en un proyecto para un cliente multinacional perteneciente al sector aeroespacial. Serás responsable de garantizar la seguridad de la red, implementar soluciones de Palo Alto Networks y optimizar la infraestructura.Entre las principales responsabilidades que se requiere...
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Technical Specialist
hace 2 semanas
Madrid, Madrid, España Palo Alto Networks A tiempo completoOur Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for...
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Network Engineer-(Palo Alto)
hace 1 semana
Madrid, España Avance Consulting A tiempo completo(Palo Alto) • Strong knowledge on "Palo Alto" and "Check Point".• Work will focus on migrating firewalls.
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Network Engineer-(Palo Alto)
hace 2 semanas
Madrid, España Avance Consulting A tiempo completo(Palo Alto)• Strong knowledge on “Palo Alto” and “Check Point”.• Work will focus on migrating firewalls.
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Consultor Comunicaciones Fortinet/palo Alto/f5
hace 3 semanas
Madrid, España Hasten group A tiempo completo**Localidad**: Madrid ***: **Funciones**: Desde Grupo Hasten seleccionamos un Consultor de Comunicaciones con al menos 4 años de experiência en seguridad perimetral y balanceadores F5 para importante proyecto perteneciente al sector público, modalidad híbrida (40% presencial) en zona Plaza Castilla (Madrid). Horario: 3 días de 07:00 a 15:00 horas y 2...
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Senior Cybersecurity Technical Support Engineer
hace 3 semanas
Madrid, España Palo Alto Networks A tiempo completoCompany Description **Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish - but we’re not here for easy. We’re...
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Senior Technical Support Engineer
hace 3 semanas
Madrid, España Palo Alto Networks A tiempo completoCompany Description **Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish - but we’re not here for easy. We’re...
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Network Engineer-(Palo Alto)
hace 1 semana
Madrid, España Avance Consulting A tiempo completo(Palo Alto) • Strong knowledge on “Palo Alto” and “Check Point”. • Work will focus on migrating firewalls. Please send your resume to
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Network Engineer-(Palo Alto)
hace 1 semana
Madrid, Madrid, España Avance Consulting A tiempo completo(Palo Alto)• Strong knowledge on "Palo Alto" and "Check Point".• Work will focus on migrating firewalls.Please send your resume to
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Senior Support Account Manager
hace 4 semanas
Madrid, España Palo Alto Networks A tiempo completoCompany Description **Our Mission** At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish - but we’re not here for easy. We’re...
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Support Operator L1/l2 con Francés
hace 2 semanas
Madrid, Madrid, España Page Personnel España A tiempo completoSoporte y gestion de incidencias del mercado internacional Diagnostico y resolución de incidencias de Nível 1 y Escalar incidencias de nível Trabajar de la mano del tercer nível y de los programadores.Support Operator L1/L2 con francés |Cliente final multinacional Francés muy alto. Experiência en monitorización herramientas de ticketing Diagnóstico...
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Technical Specialist
hace 4 semanas
Madrid, España Palo Alto Networks A tiempo completoOur Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking...
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Associate Support Account Manager
hace 2 semanas
Madrid, Madrid, España Palo Alto Networks A tiempo completoCompany DescriptionOur MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.We have the vision of a world where each day is safer and more secure than the one before. These aren't easy goals to accomplish - but we're not here for easy. We're here for better. We...