Field Service Representative

hace 5 meses


Santander, España Veolia Wts A tiempo completo

**Descripción del empleo**Desde Veolia Water Technologies and Solutions, nos encontramos en la búsqueda de una persona para el puesto de Field Service Representative.La persona seleccionada será responsable de la conducción efectiva y rentable de la función de servicio en esa parte del cliente asignado.Funciones principales del puesto:- Brindar servicio, mantenimiento de equipos de dosificación, recomendar cambios, reportar y comunicar con los representantes del cliente sobre el desempeño del tratamiento de acuerdo con el acuerdo comercial; el servicio y el soporte se brindarán a los sitios del cliente dentro de la región y en todo el país según sea necesario.- Cumplimiento de EHS (Ambiente, Salud y Seguridad);- Comprender el acuerdo comercial en cada sitio del cliente asignado y asegurarse de que las personas responsables de la cuenta estén al tanto de cualquier cambio de alcance solicitado por el cliente;- Trabajar junto con el/la Account Manager para asegurar que se cumplan los planes de rentabilidad y productividad definidos por el Director de Ventas;- Optimizar las actividades de servicio en los clientes asignados para maximizar la productividad y la rentabilidad;- Asegurar la ejecución de los planes de servicio al cliente;- Comunicarse con el contacto del cliente definido o su suplente durante cada visita de servicio;- Informar al/la Account Manager sobre cualquier inquietud con respecto al cumplimiento, desempeño, relaciones, aumento del alcance, como visitas adicionales o solicitudes del cliente, así como oportunidades de crecimiento;- Desarrollar relaciones con los clientes en las cuentas asignadas.**Requisitos**- Licenciatura en química o ingeniería química- Orientación al cliente- Experiência laboral en operación de sistemas de calderas- Experiência de trabajo con equipos de dosificación es preferible- Capacidad para apoyar eficazmente a múltiples gerentes y equipos- Buenas habilidades organizativas, de comunicación e interpersonales- Español fluido, nível intermedio de inglés- Licencia de conducir válida para España y disponibilidad para viajar.**Información adicional**All your information will be kept confidential according to EEO guidelines.



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