After-Sales Engineer

hace 1 mes

San Sebastián de los Reyes, España Grupo Oesia A tiempo completo

Descripción: In Grupo Oesía we are growing
We would like to count on you for our next job offer.
Do you know us?
From Grupo Oesía we develop technologies and services with the commitment to create a future in which technology responds to the challenges of the planet and its inhabitants, to create a better, more efficient, safe and sustainable world.
Throughout 45 years of trajectory , Grupo Oesía has been immersed in the innovation of products and services that benefit more than 2.000 million people all over the world in the fields of health, defense and security, telecommunications, finances, logistics and the agro-alimentary sector.
What are we looking for?
We are looking for a Digital Pre-Sales and Brand Engagement Specialist.
The Digital Pre-Sales and Brand Engagement Specialist plays a crucial role in engaging with our community, enhancing our brand presence, and organising impactful events with a clear focus on the pre-sales generation.
This position requires a passion for UAV technology, excellent communication skills, and proficiency in managing both online and offline community engagement.
Key responsibilities include coordinating social media publications, events, and other engagement activities, as well as developing strategies to drive active product sales and foster brand loyalty.
The ideal candidate is proactive, innovative, and adept at collaborating with sales and marketing teams to ensure cohesive and effective engagement efforts.
What will be your functions?
Maintain Customer Satisfaction.
Daily coordination of technical support for customers, acting as the first point of contact within the Company for technical enquiries.
Preparation and delivery of training courses (Integration, Operation Course, etc.)
Working closely with new customers to ensure the correct setup of their platforms (with Flight Control Dept).
Autopilot integration and tuning on customer UAVs.
Preparation of new articles for, and maintenance of, the Knowledge Base (in coordination with the Quality Manager and CRG).
Product testing, documentation maintenance and content update (with Product Managers).
Collaboration with other CRG members on other commercial activities.
What do we offer you?
Working in a multinational company recognized as one of the best companies to work for in 2024, according Forbes.
Stable and innovative technological projects for leading national and international clients.
Flexible schedule and intensive working hours during the summer months.
Career plan: we offer an attractive professional career based on experience and personal potential within a company in continuous evolution and with solid growth.
Free access to various training platforms so that you have access to a wide multidisciplinary catalog.
Flexible compensation.
An egalitarian, diverse company with great Corporate Social Responsibility.
A positive, healthy and cooperative work environment.
Teamwork is the cornerstone of the success of the company's projects.
Requisitos: Desirable competencies for the development of the position: Degree level education.
Training/qualification in UAVs/high level aeromodelling.
Technical, customer-support and/or sales experience (highly desirable).
Experience with avionics and/or UAVs (highly desirable).
English (high level required, written and spoken).
Customer-oriented.
Excellent communication and negotiation skills.
International experience (desirable).
Required to Travel: Yes.
Do you want to work in the best teams in the sector and be part of large technological and industrial projects?
Join Grupo Oesía through this offer
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