Inside Sales Representative
hace 2 meses
About us Founded in 2015 in Athens, Greece, Welcome redefines the way people travel by going above and beyond the commoditized transfer service and being the first company to deliver a complete, personalised, in-destination travel experience. From the moment a traveler arrives at a new destination, until their return journey home, Welcome accommodates all their travel needs, including transfers, sightseeing trips, and local information, in the easiest, friendliest, and most personalised way possible. Welcome's drivers are experts in the area and share their local know-how to make travelers feel at home wherever they are. The company has also introduced contactless rides, thorough cleaning protocols, and protective equipment to make every journey safe.
Being a travel tech startup, Welcome continues to grow and scale its operations and is quickly becoming a global category leader for in-destination travel services.
One of the highest-rated global transportation companies with a rating of 4.9/5 stars 140 destinations in 65 countries with a goal to reach 400 by 2024 33 destinations launched in 2022 Over 2,000 travel partners including 1,000 hotels, numerous vacation rentals, and travel agents, adding 50+ new ones every month Over 1 Million happy travelers every year The Team We are a group of vibrant diverse people who love traveling and never settle on quality. Each one of us didn't join Welcome by chance and believes deeply in what Welcome is trying to achieve, so we work relentlessly to make that happen. We challenge common logic, focus on design, put simplicity and usability first, and create memorable experiences. We keep learning and exploring better ways to serve our community and grow personally and professionally in our respective fields. We stay humble along the way, with a "pay it forward" mentality, but with big and bold goals.
About the role The Inside Sales Representative role is essential to our company's sales performance in the B2B segment, as it provides invaluable help and support to the rest of the commercial team, enabling the wider organization to expand lead generation and improve conversion.
The Inside Sales Representative is responsible for identifying growth opportunities, generating new business leads, and managing the pipeline via cold calling, emailing, etc. to identify potential leads and line up sales calls/visits for Market Managers.
Responsibilities: Outbound communication via cold calling and emails to identify potential leads. Sourcing new sales opportunities through inbound lead follow-up. Line up and organize sales calls, web demos, and sales visits. Research accounts, identify key players, and generate interest. Share best practices and make recommendations to increase efficiency and effectiveness in partnerships closing. Achieve monthly, quarterly, and yearly KPIs. Participate in the preparation and handling of negotiations with potential partners. Work side by side with Market Managers, Sales Ops, and the wider Commercial team in everyday operations. Collect market/industry feedback and present new business opportunities. Respond to customer queries in a timely and accurate way, via phone, email, or chat. Identify business opportunities within the existing customer base (farming). Process leads from customers within our CRM and ensures Sales Excellence. Stay up-to-date with new product and feature launches. Requirements Proven work experience in sales. Experience in B2B sales preferably in SaaS, travel, or travel tech industry. In-depth understanding of sales principles and customer service practices. Strong phone presence with previous experience in high volume cold calling Customer-oriented mentality with excellent communication skills. Hands-on experience with ERP or CRM systems. Multitasking skills, eager to take on varied tasks. Excellent written and verbal communication skills in English and Spanish. Tenacity and drive to seek new business opportunities and meet or exceed targets. Passionate, committed, and results-oriented with an entrepreneurial spirit. Self-motivated and hands-on with a true teamwork mentality. Digital native: fluent in web and digital technologies. Ability to analyze sales figures and write reports. Uncompromising attention to detail. Ace problem-solving skills. A friendly and upbeat personality. Benefits Flexible work-from-home policy Competitive salary package The vibrant and fresh work environment at the center of Athens The tools you need to successfully perform your daily tasks The unique opportunity to join "the next big thing" at the ground level Interested? If we got you excited and you think you have what it takes to join a young, well-funded, and fast-growing startup, then just hit the 'Apply for this job' button
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