Finnish Customer Service Representative
hace 2 meses
If you are an empathic person, a good listener, who has a problem-solving mindset and enjoys being a team player, we have the right job for you
Job responsibilities: As a customer support advisor for a prestigious travel company, you will be in charge of understanding and identifying customer needs. You will be listening, responding and mediating between our international travellers and accommodation suppliers of all over the world, always ensuring a high level of customer service.
Clarifying inquiries about service, payment and technical requirements, providing accurate information and following set process, via email and phone.
Finnish C2 level and advanced English Excellent communication and inter-personal skills both written and spoken User friendly PC skills: Office 365, CRM Database, and other internal platforms. A problem-solving and solution-driven mentality A positive, motivated mindset that will help you deal with some tricky customer problems. Goal-oriented work approach An open mind to changing priorities and business processes. Affinity with Accommodation platforms Experience within customer service or contact center environments will be valued. Availability to work from the office and from home (within 100km from the office) Contract:
39h/week Full-time contract (Monday to Sunday) with fixed working hours and 2 days off per week. Available shift: 09:00-20:00h (Rotatory) Starting with a Temporary Contract that will evolve into a Permanent contract for a long term based on business needs. Holidays: 27 working days of holidays/year Benefits:
Feel Good - program which includes Spanish lessons, quizzes with prices, free group activities such as running, beach volleyball, roller skating and much more Free private health insurance if interested when getting a permanent contract. Flexible remuneration in nursery school transport if interested after probation period. A multicultural and international working environment Modern office spaces, well connected by public transport and close to Glories shopping mall (Westfield) Free coffee every day and free fruit once a week Be part of an exciting industry leading department with great opportunities to learn and grow your career 3 weeks of Initial training and continued personal coaching
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Laza, Orense, España Cross Border Talents A tiempo completoJob Title: Customer Support Representative for Finnish Market in BarcelonaAt Cross Border Talents, we're seeking a highly skilled and motivated individual to join our customer support team in Barcelona. As a Customer Support Representative for the Finnish market, you will play a key role in delivering exceptional customer experiences and contributing to the...
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Laza, España Cross Border Talents A tiempo completoJob Description: Junior Customer Support Representative (Finnish Market) – Barcelona Are you a native or fluent Finnish speaker looking to start an exciting career in a dynamic and vibrant city? We are hiring a Junior Customer Support Representative to join our team in Barcelona! Whether you're an experienced professional or just starting out, this is your...
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Laza, España Cross Border Talents A tiempo completoJob Description: Junior Customer Support Representative (Finnish Market) – Barcelona We are seeking a native or fluent Finnish speaker to join our customer support team in Barcelona. This is a fantastic opportunity for individuals who are passionate about helping customers and want to kickstart their career in a vibrant international environment....
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