(Cky-11) | Guest Experience Manager
hace 3 días
El mundo es tuyo con Meliá. Descubre un camino sin límites en Meliá, donde las oportunidades de crecimiento y desarrollo son infinitas. Sumérgete en un viaje que te llevará a trabajar en varios países y a formar parte de nuestra extensa familia global. Es realizar uno de los viajes más apasionantes de tu vida, un viaje en el que la inspiración y el crecimiento personal y profesional te acompañarán en cada paso.Beneficios que ofrecemos:My Meliá Rewards: Participa en nuestro programa de fidelidad exclusivo, disfrutando de beneficios y ventajas únicas.My Meliá Benefits: Aprovecha la compensación flexible y los descuentos exclusivos en una amplia variedad de productos y servicios, promoviendo un estilo de vida activo y saludable.MISIÓN: El Guest Experience Manager es el máximo responsable del departamento en los hoteles del COP Madrid, velando por el cumplimiento de los estándares de producto, servicio e imagen, para la máxima satisfacción de los clientes, ofreciéndoles siempre experiencias únicas y personalizadas y comprometiéndose a lograr la excelencia en la satisfacción del cliente y la optimización de los recursos económicos y humanos bajo su responsabilidad.¿Qué buscamos?Externo: 3 años en una posición similar en el sector hotelero.Interno: Experiencia mínima de 2 años en el Departamento de Guest Experience en la posición de Manager.Titulación universitaria, preferiblemente Turismo u Hostelería, Marketing o similar.Inglés Avanzado. Valorable un tercer idioma.Conocimientos Específicos: Estrategias de marcas, herramientas de gestión hotelera y/o Experiencia del Cliente, conocimientos financieros, operativa hotelera.Capacidad de dirigir e inspirar un equipo, organización y planificación, capacidad analítica, proactividad e innovación, excelentes habilidades comunicativas, alta vocación de servicio, capacidad de resolución, atención a los detalles.En Meliá todos somos VIP. Grandes profesionales que hacen el día a día más fácil y excepcional. Desde el recién llegado hasta el más veterano, todos reúnen unas cualidades únicas e importantes que hacen que trabajar en Meliá sea una oportunidad de crecimiento constante y un pasaporte para crear tu futuro donde quieras.Nuestra calidez, cercanía y pasión por lo que hacemos, hace que trabajar en Melia sea una experiencia inolvidable, llena de momentos emotivos y siempre con la sensación que perteneces a una gran familia en la que contamos con gente como tú, gente VIP.En Meliá Hotels International apostamos por la igualdad de oportunidades entre mujeres y hombres en el ámbito laboral, contando con el compromiso de la dirección y con los principios contenidos en las políticas de Recursos Humanos.#J-18808-Ljbffr
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Guest Experience Manager
hace 1 semana
Zaragoza, España Melia Hotels International S.A.(Meliá) A tiempo completo.Área: Guest Experience y atención al cliente"El mundo es tuyo con Meliá"El Guest Experience Manager es el máximo responsable del departamento en los hoteles del COP Madrid, velando por el cumplimiento de los estándares de producto, servicio e imagen, para la máxima satisfacción de los clientes, ofreciéndoles siempre experiencias únicas y...
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Delivery Experience Manager
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Delivery Experience Manager
hace 2 días
Zaragoza, Zaragoza, España Mygwork A tiempo completoDelivery Experience ManagerAmazon Store Customer Service is seeking a talented Delivery Experience Manager to help us improve our delivery processes. As the Voice of Delivery Experience, you will analyze processes and understand areas for improvement. This role can be based in Madrid and is part of Amazon's Customer Service team, which is at the heart of...
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Senior Customer Experience Manager
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Zaragoza, Zaragoza, España Amazon A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Customer Experience Manager to join our Amazon team. As a key member of our Last Mile Delivery Experience team, you will be responsible for developing and implementing programs that improve both customer experience and efficiency by process improvements.Your primary focus will be on understanding customer...
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Senior Customer Experience Manager
hace 2 días
Zaragoza, Zaragoza, España Amazon A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Customer Experience Manager to join our Amazon team. As a key member of our Last Mile Delivery Experience team, you will be responsible for developing and implementing programs that improve both customer experience and efficiency by process improvements.Your primary focus will be on understanding customer...
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Assistant Restaurant Manager- Four Seasons Hotel Madrid
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Logistics Delivery Experience Manager
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Room Service Manager
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Zaragoza, Zaragoza, España Mandarin Oriental Hotel Group Limited A tiempo completoRoom Service ManagerJoin our esteemed team at Mandarin Oriental Hotel Group Limited as a Room Service Manager, where you will have the opportunity to deliver exceptional service and exceed our guests' expectations.Key ResponsibilitiesProvide leadership and support to assistant managers, order takers, servers, and mini bar attendants.Train, evaluate, and...
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Room Service Manager
hace 2 días
Zaragoza, Zaragoza, España Mandarin Oriental Hotel Group Limited A tiempo completoRoom Service ManagerJoin our esteemed team at Mandarin Oriental Hotel Group Limited as a Room Service Manager, where you will have the opportunity to deliver exceptional service and exceed our guests' expectations.Key ResponsibilitiesProvide leadership and support to assistant managers, order takers, servers, and mini bar attendants.Train, evaluate, and...
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Senior Product Marketing Manager
hace 4 semanas
Zaragoza, Zaragoza, España Nexthink A tiempo completoSenior Product Marketing ManagerNexthink, a leader in digital employee experience management software, seeks a seasoned Senior Product Marketing Manager to champion our innovative products. As a key member of our growing team, you will develop and execute go-to-market strategies that generate interest, accelerate pipeline, and drive product...
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Senior Product Marketing Manager
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Zaragoza, Zaragoza, España Nexthink A tiempo completoSenior Product Marketing ManagerNexthink, a leader in digital employee experience management software, seeks a seasoned Senior Product Marketing Manager to champion our innovative products. As a key member of our growing team, you will develop and execute go-to-market strategies that generate interest, accelerate pipeline, and drive product...
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Zaragoza, España Four Seasons A tiempo completo.About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
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Senior Product Marketing Manager
hace 4 semanas
Zaragoza, Zaragoza, España Nexthink A tiempo completo{"title": "Senior Product Marketing Manager", "subtitle": "Drive Product Success at Nexthink", "content": "Nexthink, the leader in digital employee experience management software, is seeking a Senior Product Marketing Manager to champion our products and contribute to our mission to delight people at work.Key Responsibilities:Develop and execute...
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Senior Product Marketing Manager
hace 4 semanas
Zaragoza, Zaragoza, España Nexthink A tiempo completo{"title": "Senior Product Marketing Manager", "subtitle": "Drive Product Success at Nexthink", "content": "Nexthink, the leader in digital employee experience management software, is seeking a Senior Product Marketing Manager to champion our products and contribute to our mission to delight people at work.Key Responsibilities:Develop and execute...
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Client Experience Enablement Manager
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Zaragoza, Zaragoza, España Launchmetrics A tiempo completoAbout the RoleWe are seeking a highly skilled Client Experience and Enablement Manager to join our team at Launchmetrics. As a key member of our organization, you will be responsible for creating and managing enablement content, strategy, and communication to deliver exceptional client experiences.Key ResponsibilitiesWork closely with the Chief Customer...
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Client Experience Enablement Manager
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Zaragoza, Zaragoza, España Launchmetrics A tiempo completoAbout the RoleWe are seeking a highly skilled Client Experience and Enablement Manager to join our team at Launchmetrics. As a key member of our organization, you will be responsible for creating and managing enablement content, strategy, and communication to deliver exceptional client experiences.Key ResponsibilitiesWork closely with the Chief Customer...
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Guest Experience Manager
hace 3 días
Zaragoza, España Hotel Campos De Guadalmina A tiempo completoBarceló Group es una empresa familiar fundada en 1931 por Simón Barceló en Mallorca (España). Nuestra expansión a los principales destinos del mundo, así como nuestra clara estrategia de crecimiento, nos han permitido posicionarnos como la 2a cadena de España y una de las 30 más grandes del mundo en número de habitaciones. Nuestro empeño por...