Process Lead With Italian, Alexa Shopping Operations, Amazon
hace 1 semana
.DESCRIPTIONAt Alexa Shopping Operations, we strive to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial Intelligence (AI) and Large Language Models (LLMs), enabling Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback (RLHF) across various categories at high speed. By joining us, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide.Key job responsibilitiesThe candidate actively seeks to understand Amazon's core business values and initiatives, translating those into everyday practices.Experience in managing process and operational escalations.Driving appropriate data-oriented analysis, adoption of technology solutions, and process improvement projects to achieve operational and business goals.Managing stakeholder communication across multiple lines of business on operational milestones, process changes, and escalations.Communicate and take the lead role in identifying gaps in process areas and work with all stakeholders to resolve the gaps.Be a Subject Matter Expert (SME) for the process and a referral point for peers and junior team members.Drive business/operational metrics through quantitative decision-making and the adoption of different tools and resources.Meet deadlines in a fast-paced work environment driven by complex software systems and processes.Perform deep dives in the process and propose process improvement solutions.Collaborate effectively with other teams and SMEs, Language Engineers (LaEs) to support launches of new processes and services.BASIC QUALIFICATIONSA Bachelor's Degree and relevant work experience of 3+ years.For Non-English languages only - Candidate must demonstrate language proficiency in Italian - verbal, writing, reading, and comprehension. Required language level: C2/C1.Ability to analyze and interpret complex SOPs.Excellent problem-solving skills with a proactive approach to identifying and implementing process improvements.Strong communication and interpersonal skills to effectively guide and mentor associates.Ability to work collaboratively with cross-functional teams.Thoroughly understand multiple SOPs and ensure adherence to established processes.Identify areas for process improvement and SOP enhancement, and develop actionable plans for implementation.Lead and participate in process improvement initiatives.Comfortable working in a fast-paced, highly collaborative, dynamic work environment.Willingness to support several projects at one time and accept re-prioritization as necessary.Adaptive to change and able to work in a fast-paced environment
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Process Lead With Italian, Alexa Shopping Operations, Amazon
hace 2 semanas
Barcelona, España Amazon A tiempo completoYou will need to login before you can apply for a job.Process Lead with Italian, Alexa Shopping Operations, Amazon DESCRIPTIONAt Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features,...
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Process Lead with Italian, Alexa Shopping
hace 3 semanas
Barcelona, España Amazon Spain Services, S.L.U. - B76 A tiempo completoA Bachelor’s Degree and relevant work experience of 3+ years. - Excellent problem-solving skills with a proactive approach to identifying and implementing process improvements. - Strong communication and interpersonal skills to effectively guide and mentor associates. - Ability to work collaboratively with cross-functional teams. - Thoroughly understand...
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Barcelona, Barcelona, España Amazon A tiempo completoAbout the RoleWe are seeking a highly skilled Process Lead to join our Alexa Shopping Operations team. As a Process Lead, you will play a critical role in shaping the future of the shopping experience for customers worldwide.Key ResponsibilitiesDevelop and implement process improvements to enhance operational efficiency and effectiveness.Collaborate with...
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Process Lead With Portuguese, Alexa Shopping Operations
hace 2 semanas
Barcelona, España Amazon A tiempo completoProcess Lead with Portuguese, Alexa Shopping Operations, ML Data Ops DESCRIPTIONAlexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in...
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Barcelona, España Amazon A tiempo completo.Process Lead with Portuguese, Alexa Shopping Operations, ML Data Ops DESCRIPTIONAlexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in...
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Barcelona, España Amazon A tiempo completo.You will need to login before you can apply for a job.Process Lead with Portuguese, Alexa Shopping Operations, ML Data Ops DESCRIPTIONAlexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping...
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Barcelona, Barcelona, España Amazon A tiempo completoJob SummaryAmazon is seeking a highly skilled Process Lead to join our Alexa Shopping Operations team. As a Process Lead, you will play a critical role in driving process improvements and operational excellence across our shopping features, devices, and locales.Key ResponsibilitiesDrive process improvements and operational excellence across shopping...
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Barcelona, Barcelona, España Amazon A tiempo completoJob SummaryAmazon is seeking a highly skilled Process Lead to join our Alexa Shopping Operations team. As a Process Lead, you will play a critical role in driving process improvements and operational excellence across our shopping features, devices, and locales.Key ResponsibilitiesDrive process improvements and operational excellence across shopping...
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Barcelona, Barcelona, España Amazon A tiempo completoAbout the RoleWe are seeking a highly skilled Process Lead with expertise in Portuguese to join our Alexa Shopping Operations team. As a Process Lead, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide.Key ResponsibilitiesActively seek to understand Amazon's core business values and initiatives, and...
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Barcelona, Barcelona, España Amazon A tiempo completoAbout the RoleWe are seeking a highly skilled Process Lead with expertise in Portuguese to join our Alexa Shopping Operations team. As a Process Lead, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide.Key ResponsibilitiesActively seek to understand Amazon's core business values and initiatives, and...
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Process Lead with Portuguese, Alexa Shopping
hace 3 semanas
Barcelona, España Amazon Spain Services, S.L.U. - B76 A tiempo completoA Bachelor’s Degree and relevant work experience of 3+ years. - Excellent English language skills - verbal, writing, reading and comprehension. - Excellent problem-solving skills with a proactive approach to identifying and implementing process improvements. - Strong communication and interpersonal skills to effectively guide and mentor associates. -...
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Barcelona, España Amazon A tiempo completo.Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving Artificial...
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Team Lead, Shopping Operations
hace 4 días
Barcelona, Barcelona, España Amazon A tiempo completoAbout the RoleWe are seeking a highly skilled Team Lead to join our Alexa Shopping Operations team at Amazon. As a Team Lead, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide.Key ResponsibilitiesTeam Management: Manage day-to-day operations with a team of AI Data Validators and AI Validator Leads, ensuring...
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Team Lead, Shopping Operations
hace 4 días
Barcelona, Barcelona, España Amazon A tiempo completoAbout the RoleWe are seeking a highly skilled Team Lead to join our Alexa Shopping Operations team at Amazon. As a Team Lead, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide.Key ResponsibilitiesTeam Management: Manage day-to-day operations with a team of AI Data Validators and AI Validator Leads, ensuring...
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Team Manager, Alexa Shopping Operations
hace 1 semana
Barcelona, España Amazon Spain Services, S.L.U. - B76 A tiempo completoA Bachelors Degree with relevant experience of 4+ years with 2+ years of people management. - Excellent communication (written & oral), strong organizational skills and detail oriented - Strong analytical, problem-solving, and critical-thinking skills - Comfortable working in a fast paced, highly collaborative, dynamic work environment - Willingness to...
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Barcelona, España Amazon A tiempo completo.DESCRIPTIONAlexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving...
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Barcelona, España Amazon A tiempo completo.DESCRIPTIONAlexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving...
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Team Lead, Shopping Operations
hace 7 días
Barcelona, Barcelona, España Amazon A tiempo completoAbout the RoleWe are seeking a highly skilled Team Manager to join our Alexa Shopping Operations team at Amazon. As a Team Manager, you will be responsible for leading a team of AI Data Validators and AI Validator Leads, ensuring high-quality delivery under aggressive deadlines.Key ResponsibilitiesManage day-to-day operations, prioritizing tasks and...
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Team Lead, Shopping Operations
hace 6 días
Barcelona, Barcelona, España Amazon A tiempo completoAbout the RoleWe are seeking a highly skilled Team Manager to join our Alexa Shopping Operations team at Amazon. As a Team Manager, you will be responsible for leading a team of AI Data Validators and AI Validator Leads, ensuring high-quality delivery under aggressive deadlines.Key ResponsibilitiesManage day-to-day operations, prioritizing tasks and...
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Team Lead, Shopping Operations
hace 5 días
Barcelona, Barcelona, España Amazon A tiempo completoAbout the RoleWe are seeking a highly skilled Team Manager to join our Alexa Shopping Operations team at Amazon. As a Team Manager, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide.Key ResponsibilitiesManage day-to-day operations with a team of AI Data Validators and AI Validator Leads.Manage work...
