Global Service Coordinator

hace 4 semanas

Barcelona, España Schneider Electric Global A tiempo completo

.Coordinate Service Department of the Line of Business of Prefabricated Data Center Solution Secure Poser division in Schneider Electric. Covering area of Europe, Middle East, Africa and Asia.BUSINESS DIMENSIONProjects on Data Centers from 300k to 100M €Solutions to run critical systems 24x7.Projects delivered Europe, Africa, Middle East, Asia, Australia and Japan.PRIMARY RESPONSABILITIESCoordinate Calendar of Service Department.Coordinate After Sales Cases/Incidents under warranty / No warranty.Coordinate Training Program of Technicians Certification.Coordinate and Lead Spare Part Policy (Master DataBase, Project offer and after sales support)Coordinate L3 – Expert Support of LOB Customer Care Center.Services Department Reporting.Services Department Financial control.Coordinate LOB Service Support with Country/Regional Services Organizations.Handover of projects from LOB to Country Local Services Departments.KPIClose Cases on Time.After Sales Customer Satisfaction.Time Response.Track on time Handover projects to countriesTraining program accomplishmentMaintain Spare Part Master Data BaseDevelop Spare Part Project ListDepartment Financial resultsABOUT YOUExperience: 3-5 years as a service coordinator of a technical teamExperience on digitize reporting.Experience in managing spare partsExperience in international operation valuableValuable electrical knowledgeValuable Cooling systems knowledgeValuable Control systems knowledgeExperience working worldwide ValuableCOMPETENCYEnglish minimum B2.Microsoft Office package.Able to develop and lead presentations and meetings.Skill in tools to organize documentation and plan tasks and resources.Skills to digitize and automate department reporting. (excel, SharePoint, power BI,...)Customer oriented.Autonomous and decision maker.Good performance working under pressure.Hard work capacity.Effective Reporting.Valuable Electrical knowledge in power distribution and controls.Valuable monitoring/computers knowledge.If you would like to have:Exciting job in an international company, with opportunities to lead and contribute to different projects & actions (e.G. CSR, charity, Employer Branding, Well-Being)Work in a diverse and supportive team of professionalsBuddy, mentor & induction training - that will help you to smoothly find yourself in our companySpecial training tailored to your needs and career goalsNo formal dress code - we welcome people as they are and perceive diversity as value for the companyPossibility to use foreign languages and to collaborate with cross-region teams....Share your CV (in English) with us.At Schneider Electric, we believe access to energy and digital is a basic human right. We empower all to do more with less, ensuring Life Is On everywhere, for everyone, at every moment. We provide energy and automation digital solutions for efficiency and sustainability.Looking to make an IMPACT with your career?When you are thinking about joining a new team, culture matters

  • Global Service Coordinator

    hace 4 semanas

    Barcelona, Barcelona, España Schneider Electric Global A tiempo completo

    Job Description:Job Title: Global Service CoordinatorDepartment: Service DepartmentLocation: Europe, Middle East, Africa, and AsiaJob Summary:We are seeking a talented and experienced Global Service Coordinator to join our Service Department team. The successful candidate will be responsible for coordinating the Service Department's activities, ensuring...

  • Global Service Coordinator

    hace 4 semanas

    Barcelona, España Schneider Electric Global A tiempo completo

    Coordinate Service Department of the Line of Business of Prefabricated Data Center Solution Secure Poser division in Schneider Electric. Covering area of Europe, Middle East, Africa and Asia.BUSINESS DIMENSION Projects on Data Centers from 300k to 100M €Solutions to run critical systems 24x7.Projects delivered Europe, Africa, Middle East, Asia, Australia...

  • Global Service Coordinator

    hace 4 semanas

    Barcelona, España Schneider Electric Global A tiempo completo

    Coordinate Service Department of the Line of Business of Prefabricated Data Center Solution Secure Poser division in Schneider Electric.Covering area of Europe, Middle East, Africa and Asia.BUSINESS DIMENSION Projects on Data Centers from 300k to 100M € Solutions to run critical systems 24x7.Projects delivered Europe, Africa, Middle East, Asia, Australia...

  • Global Service Coordinator

    hace 4 semanas

    Barcelona, España Schneider Electric Global A tiempo completo

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