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Front Office Assistant Manager
hace 2 meses
Barcelona, España Radisson Blu 1882 Barcelona, Sagrada Familia- Rooms A tiempo completoRadisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,600 hotels in operation and under development in 120 countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people...
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Front Office Assistant Manager
hace 3 meses
Barcelona, España Radisson Blu 1882 Barcelona, Sagrada Familia- Rooms A tiempo completoRadisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,600 hotels in operation and under development in 120 countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people...
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Front Office Manager
hace 3 meses
Barcelona, España Marriott International, Inc A tiempo completo**Job Number** 24100379 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Barcelona, La Rambla 111, Barcelona, Barcelona, Spain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions...
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Assistant Front Office Manager
hace 1 mes
Barcelona, España Ennismore A tiempo completo.SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to...
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Assistant Front Office Manager
hace 1 mes
Barcelona, España Ennismore A tiempo completo.SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to...
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Front Office Manager
hace 3 meses
Barcelona, España Marriott International A tiempo completoJOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures...
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Assistant Front Office Manager
hace 2 meses
Barcelona, Barcelona, España Meliá Hotels International A tiempo completoMelià Hotels international está buscando un Assistant Front Office Manager para unirse a nuestro equipo en Torre Melina, a Gran Melià Hotel. Estamos buscando un candidato apasionado que tenga buenas habilidades interpersonales y organizativas y crea que tiene la propensión a las relaciones con los clientes.Misión: asiste al Front Office Manager en la...
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Front Office Manager
hace 3 meses
Barcelona, España Page Personnel España A tiempo completoFront Office Manager (h/m) - Sector Hotelero - Barcelona, se encargará de: - Gestión de un equipo grande, toma de decisiones, coordinación de tareas y mejorar constante de operaciones y funcionamiento del hotel. - Atención directa al huesped y resolución de incidencias y reclamaciones. - Garantizar y comprobar que se cumplen los esandartes de calidad...
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Assistant Front Office Manager
hace 2 meses
Barcelona, España Sls A tiempo completoJob Description What you'll do We are looking for an Assistant Front Office Manager to join the pre-opening team at SLS Barcelona.Under the guidance of the Front Office Manager, the Assistant Front Office Manager will supervise the Front Office team, ensuring the service is on point and solving any issue reported by the team.Assist the Front Office Manager...
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Assistant Front Office Manager
hace 1 mes
Barcelona, España Ennismore A tiempo completoSLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to...
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Assistant Front Office Manager
hace 1 mes
Barcelona, España Ennismore A tiempo completoSLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to...
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Assistant Front Office Manager
hace 2 meses
Barcelona, España Accor A tiempo completoCompany DescriptionSLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum.Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the...
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Assistant Front Office Manager
hace 2 meses
Barcelona, España SLS A tiempo completoJob DescriptionWhat you’ll doWe are looking for an Assistant Front Office Manager to join the pre-opening team at SLS Barcelona. Under the guidance of the Front Office Manager, the Assistant Front Office Manager will supervise the Front Office team, ensuring the service is on point and solving any issue reported by the team.Assist the Front Office Manager...
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Assistant Front Office Manager
hace 2 semanas
Barcelona, España Sls A tiempo completoSLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum.Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to...
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Supervisor/a Front Office
hace 3 meses
Barcelona, España Hilton Barcelona A tiempo completo¿Te apasiona el mundo del la Recepción? ¿Tienes experiência en el sector hotelero? En el Hilton Barcelona buscamos un/a **Front Office Supervisor** para formar parte del equipo de Front Office. El hotel Hilton Barcelona es un hotel 4* superior, ubicado en el distrito comercial y financiero de la ciudad, es un hotel de negocios y eventos que cuenta con...
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Supervisor/A Front Office
hace 3 meses
Barcelona, España Hilton Barcelona A tiempo completo¿Te apasiona el mundo del la Recepción? ¿Tienes experiência en el sector hotelero? En el Hilton Barcelona buscamos un/a **Front Office Supervisor** para formar parte del equipo de Front Office.El hotel Hilton Barcelona es un hotel 4* superior, ubicado en el distrito comercial y financiero de la ciudad, es un hotel de negocios y eventos que cuenta con 290...
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(Tkz-328) Front Office Manager
hace 2 semanas
Barcelona, España Marriott International A tiempo completo.JOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell / Door Staff, Switchboard and Guest Services / Front Desk.Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process.Ensures guest...
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Assistant Front Office Manager
hace 2 semanas
Barcelona, España Sls A tiempo completoSLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to...
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Assistant Front Office Manager
hace 2 semanas
Barcelona, España Ennismore A tiempo completoSLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum.Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to...
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Assistant Front Office Manager
hace 2 semanas
Barcelona, España Ennismore A tiempo completo.SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to...
Front Office Manager |
hace 2 meses
.JOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check-in and check-out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.CANDIDATE PROFILEEducation and ExperienceHigh school diploma or GED; 2 years experience in guest services, front desk, or related professional area.2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.CORE WORK ACTIVITIESMaintaining Guest Services and Front Desk GoalsManages day-to-day operations, ensuring quality, standards, and meeting customer expectations daily.Develops specific goals and plans to prioritize, organize, and accomplish work.Handles complaints, settles disputes, resolves grievances and conflicts, or negotiates with others.Supervises staffing levels to ensure guest service, operational needs, and financial objectives are met.Ensures regular ongoing communication with employees to create awareness of business objectives, communicate expectations, recognize performance, and produce desired results.Understands the impact of the department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.Supporting Management of Front Desk TeamUtilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision-making; demonstrates honesty/integrity; leads by example.Encourages and builds mutual trust, respect, and cooperation among team members.Serving as a role model to demonstrate appropriate behaviors.Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.Ensuring Exceptional Customer ServiceProvides services that are above and beyond for customer satisfaction and retention.Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.Responds to and handles guest problems and complaints.Sets a positive example for guest relations.Empowers employees to provide excellent customer service.Observes service behaviors of employees and provides feedback to individuals.Interacts with customers to obtain feedback on product quality, service levels, and overall satisfaction.Ensures employees understand customer service expectations and parameters
