Senior Private Clients Services Manager

hace 2 semanas


Barcelona, España Belmonte Group A tiempo completo

The Senior Private Clients Services Manager is responsible of strategy development, coordination and execution to engage carefully selected corporate and social partners and to leverage 3rd party segmentation efforts to reach out targets more quickly and efficiently. Will be responsible for building long-lasting relationship with partners, deliver memorable experience to HNW clientele and enrich our Black Book. PR and guest facing capacities and local networking knowhow. Mission : Build, develop and manage the relationship with key corporate and social partners Embassies / Diplomats, Politicians, Private corporation, International Schools Chamber of Commerce, Sport industry, Arts & Culture, Real State, etc) Define and explore new business / incremental revenue opportunities. Develop a strong collaboration with Retail, Marketing / GKE, Hospitality, Business Analysts etc KEY RESPONSIBILITIES : Drive increased / Building and maintaining crucial relationships Acquisition of key corporate and social partners. Research, Identify, Create, develop & manage key relationships Define HNW Profile Categories, Countries, Spending power, Visits, Age, etc. Define strategy, Objectives, KPI's and measurement tools per PCS Partner Programme Support sales strategy, execution plan and marketing plan Prioritize, develop, execute and measure concrete actions Community building focus Attend industry functions, such as cultural events, association events and conferences, and provide feedback and information on market and creative trends Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in footfall Using knowledge of the market and competitors, identify and develop the company's unique selling propositions and differentiators Building and maintaining crucial relationships : Work with the team (Marketing, Retail, Hospitality )to enhance the experience in each of the guest journey touching points Collaborative work across functions and Group KEY MEASURES : HNW Data base with name of guests, date / s, size of family / group, estimated spend Development of incremental HNW channels Define clear objectives, KPI's and measurement tools to track, analyse and improve Delivery of agreed commercial KPI's #J-18808-Ljbffr



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