Phone Support With Native German Phone Support · Barcelona

hace 3 meses


Barcelona, España Team.Blue A tiempo completo

Title: Phone Support with Native German for Swiss markets Department: Phone Support CH Swizzonic Location: Office located in Barcelona, Spain or full-remote Responsibilities: Establish a relationship of trust with every customer who contacts us, representing the values of the company.Provide first level support on domains, email, hosting, dedicated and virtual servers and website creation tools. Accompany the customer until their questions are fully answered.Detect the needs of our customers, advising them on the purchase of new products.Maintain a commercial attitude.Follow up with customers in need of support and technical assistance by email, chat, and/or telephone.Escalate queries that cannot be resolved to the second level support team. We offer: A stable position in a close and friendly environment.Continuous learning through technical training courses to stay updated with sector developments.Tickets Restaurant to keep you energized.Health insurance.Remote work options since 2019.A good working environment: young and human. Requirements: High skills in the German language are essential (Swiss-German would be a big plus).English language skills are welcome; Italian and French are a plus.Demonstrable previous experience in customer service and/or helpdesk is preferred. If lacking experience, related studies and/or a clear customer orientation and attitude are acceptable.Impeccable oral and written communication skills.Ability to work autonomously in a highly collaborative environment.High customer orientation: Win-Win mindset.Experience working in the Swiss market is optimal. Key Competences: Passion for helping others - you love what you do.Teamwork: collaboration with both your department and other departments in the company.Independence: Self-motivated to excel.Proactivity: Eager to learn, adapt, and improve; seeks help and utilizes it effectively. Come as you areEveryone is welcome here. Diversity & Inclusion are at our core. Far above any technical competence, we value respect, openness, and trusted collaboration. We do not tolerate intolerance.
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  • Barcelona, España Team.Blue A tiempo completo

    Title: Phone Support with Native German for Swiss marketsDepartment: Phone Support CH SwizzonicLocation: Office located in Barcelona, Spain or full-remoteResponsibilities: Establish a relationship of trust with every customer who contacts us, representing the values of the company.Provide first level support on domains, email, hosting, dedicated and virtual...


  • Barcelona, España Team.Blue A tiempo completo

    Title: Phone Support with Native German for Swiss marketsDepartment: Phone Support CH SwizzonicLocation: Office located in Barcelona, Spain or full-remoteResponsibilities:Establish a relationship of trust with every customer who contacts us, representing the values of the company.Provide first level support on domains, email, hosting, dedicated and virtual...


  • Barcelona, España Team.Blue A tiempo completo

    Title: Phone Support with Native German for Swiss marketsDepartment: Phone Support CH SwizzonicLocation: Office located in Barcelona, Spain or full-remoteResponsibilities:Establish a relationship of trust with every customer who contacts us, representing the values of the company.Provide first level support on domains, email, hosting, dedicated and virtual...


  • Barcelona, España Team.Blue A tiempo completo

    Title: Phone Support with Native German for Swiss markets Department: Phone Support CH Swizzonic Location: Office located in Barcelona, Spain or full-remote Responsibilities: Establish a relationship of trust with every customer who contacts us, representing the values of the company.Provide first level support on domains, email, hosting, dedicated and...


  • Barcelona, España Team.Blue A tiempo completo

    Title: Phone Support with Native German for Swiss marketsDepartment: Phone Support CH SwizzonicLocation: Office located in Barcelona, Spain or full-remoteResponsibilities: Establish a relationship of trust with every customer who contacts us, representing the values of the company.Provide first level support on domains, email, hosting, dedicated and virtual...


  • Barcelona, Barcelona, España Team A tiempo completo

    Job Title: Phone Support with Native GermanJob Summary:We are seeking a highly skilled Phone Support Specialist with native German language proficiency to join our team. As a Phone Support Specialist, you will be responsible for providing exceptional customer service to our clients, resolving their technical issues, and ensuring their...


  • Barcelona, Barcelona, España Team A tiempo completo

    Job Title: Phone Support with Native GermanJob Summary:We are seeking a highly skilled Phone Support Specialist with native German language proficiency to join our team. As a Phone Support Specialist, you will be responsible for providing exceptional customer service to our clients, resolving their technical issues, and ensuring their...


  • Barcelona, Barcelona, España Team A tiempo completo

    Job Summary:We are seeking a highly skilled Native German Phone Support Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional phone support to our customers in German, ensuring their needs are met and their issues are resolved in a timely and professional manner.Key Responsibilities:*...


  • Barcelona, Barcelona, España Team A tiempo completo

    Job Title:Phone Support With Native GermanDescription:We are seeking a highly skilled Phone Support Specialist with native German language skills to join our team in Barcelona, Spain or work remotely. As a Phone Support Specialist, you will be responsible for providing first-level support to customers in German, resolving their queries and issues in a timely...


  • Barcelona, Barcelona, España Team A tiempo completo

    Job Title:Phone Support With Native GermanDescription:We are seeking a highly skilled Phone Support Specialist with native German language skills to join our team in Barcelona, Spain or work remotely. As a Phone Support Specialist, you will be responsible for providing first-level support to customers in German, resolving their queries and issues in a timely...


  • Barcelona, Barcelona, España Team A tiempo completo

    Job Title: Phone Support Specialist with German Language SkillsWe are seeking a highly skilled Phone Support Specialist with native German language skills to join our team in Barcelona, Spain or work remotely. As a Phone Support Specialist, you will be responsible for providing exceptional customer service to our clients in the Swiss...


  • Barcelona, Barcelona, España Team A tiempo completo

    Job Title: Phone Support Specialist with German Language SkillsWe are seeking a highly skilled Phone Support Specialist with native German language skills to join our team in Barcelona, Spain or work remotely. As a Phone Support Specialist, you will be responsible for providing exceptional customer service to our clients in the Swiss...


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