Dutch Customer Service

hace 4 semanas


Madrid, España Recruit4Work Sl A tiempo completo

Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you We are looking for customer service representatives who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in beautiful Greece Want to start this next adventure? Check out this positionFor one of the biggest names in jewellery, we are looking for customer service representatives. Your tasks will be
Respond to eCommerce client's requests through multiple communication channels (phone and email)
Maintain solid customer relationships by handling their inquiries and concerns (i.e., order upselling, troubleshooting, fraud orders and returns)
Be knowledgeable about given promotions and inform customers about new offers
Answers questions like Where is my order, How can I get a refund
Required skills
Fluent in Dutch
Working proficiency in English
Excellent communication skills
Benefits
Excellent benefits package
Multilingual and excellent work environment to provide customer service
Extensive training
Adaptation to Greek Culture and Greek language Courses,
Internal employee incentives
Located in an amazing office in Greece with excellent transport links
Excellent relocation package with a great support system for non-local hires
Private Health coverage
Enjoy life in Greece, there are loads of social sports events
LocationRemote, must be based in Greece



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