Customer Support Advisor
hace 3 meses
.Our ClientVia is using technology to revolutionize transportation on a global scale. By leveraging cutting-edge innovations, we are dedicated to transforming not only a single individual's daily commute but also making a significant impact on reducing the environmental footprint of humanity as a whole. With ambitious goals set in motion, we are committed to creating a more sustainable and efficient future for transportation worldwide.As we continue to expand in Europe, we are looking for Customer Support Advisors to join our team You will work with our Operations team to build and operate our outstanding on-demand services. You can expect a comprehensive introduction to operations, technology management, and on-demand mobility. You will be part of an emerging team and experience the dynamics of the mobility industry first-hand.We Care: You're passionate about giving a great customer experience and about our mission to enable accessibility to mobility and reduce the world's carbon footprint.We ´re Curious: You're autonomous and proactive, with a "can-do" attitude that strives to resolve customer issues efficiently and in real time.We Achieve Together: You strive to support the operation's overall performance by providing feedback and insight into the key areas that drive a poor customer experience.TasksWhat you'll be doing?- Ensure the smooth daily operation of our services by handling contacts over the telephone and by email.- Care for customer satisfaction, making sure that you are going the extra mile with each and every contact.- Make sure that our drivers and passengers feel supported in all matters, ensuring a timely response to assist with any of their questions or concerns.- Strive for first contact resolution to resolve driver and passenger queries efficiently and satisfactorily.- Follow internal processes and systems to resolve customer issues, taking the recommended next best actions.- Demonstrate a full understanding of Via and brand values.RequirementsWhat skills & experience you'll bring to us?- Fluent level of both written & spoken German.- Able to communicate clearly and effectively in written and spoken English.- Experience in the customer service industry and ideally in a Contact Centre environment.- Be patient and empathic as you'll be supporting a paratransit service.- Autonomous and fast learner to provide effective support and to be proactive, with a "can-do" attitude.- Solution oriented to provide the correct and best outcome for the customer.- Be passionate about giving a great customer experience & have the ability to connect with customers, build rapport and show empathy.- Well organized and able to prioritize the workload with the ability to work under pressure, and to calm even in stressful situations.BenefitsWhat do we offer?- Starting date: November, 2024.- Contract: Temporary (2-month probation with the possibility to become permanent afterwards).- Salary: 25.000€ gross per year
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Customer Support Advisor
hace 16 horas
Barcelona, España Cataloxy A tiempo completo.Ofertas de empleo Customer Support Advisor - Gaelic Speaker Publicada: 16.12.2024. Actual hasta: 30.12.2024 Contract: Permanent (1 month probation) Customer Support Advisor - Gaelic Speaker, Barcelona Salario: a convenir Are you passionate about helping others and providing outstanding service? We have the perfect opportunity for you! We are seeking...
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Customer Support Advisor
hace 4 semanas
Barcelona, Barcelona, España CPM A tiempo completoAbout ViaVia is a technology-driven company that aims to revolutionize transportation globally. By leveraging innovative solutions, we strive to create a more sustainable and efficient future for transportation worldwide.Our client is looking for a Customer Support Advisor to join their team in Barcelona, Spain. As a key member of the operations team, you...
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Customer Support Advisor
hace 4 semanas
Barcelona, Barcelona, España Teleperformance A tiempo completoJob Overview:We are seeking a skilled Customer Support Advisor to join our team in the travel industry. As a customer support advisor, you will be responsible for delivering exceptional customer service to our international travellers and ensuring their needs are met.About the Role:This is a 38.5 hour per week contract (Monday to Sunday) with fixed working...
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Customer Support Advisor
hace 16 horas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo Customer Support Advisor - Gaelic SpeakerPublicada: 16.12.2024. Actual hasta: 30.12.2024 Contract: Permanent (1 month probation)Customer Support Advisor - Gaelic Speaker, BarcelonaSalario: a convenirAre you passionate about helping others and providing outstanding service? We have the perfect opportunity for you! We are seeking enthusiastic...
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Customer Support Advisor
hace 16 horas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo Customer Support Advisor - Gaelic Speaker Publicada: 16.12.2024.Actual hasta: 30.12.2024 Contract: Permanent (1 month probation) Customer Support Advisor - Gaelic Speaker, Barcelona Salario: a convenir Are you passionate about helping others and providing outstanding service?We have the perfect opportunity for you!We are seeking...
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Technical Customer Advisor
hace 1 mes
Barcelona, Barcelona, España Blu Selection A tiempo completoTechnical Customer AdvisorWe are seeking a highly skilled Technical Customer Advisor to join our team in Athens, Greece. As a key member of our customer experience department, you will be responsible for providing technical support to customers regarding electronic products.Your Key Responsibilities:Deliver technical support to customers by handling their...
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Customer Support Advisor
hace 2 días
Barcelona, España Cataloxy A tiempo completoOfertas de empleo Customer Support Advisor - Gaelic Speaker Publicada: 16.12.2024. Actual hasta: 30.12.2024 Contract: Permanent (1 month probation) Customer Support Advisor - Gaelic Speaker, Barcelona Salario: a convenir Are you passionate about helping others and providing outstanding service? We have the perfect opportunity for you! We are seeking...
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German-Speaking Client Support Advisor
hace 5 días
Barcelona, España Cataloxy A tiempo completoGerman-speaking Client Support Advisor, Barcelona Puesto: German-speaking Client Support Advisor Publicada: 07.12.2024. Actual hasta: 21.12.2024 Salario: a convenir Área: Staffing/Agencias de Empleo Jornada laboral: completa Sexo: indiferente Empresa: Workster Descripción de la oferta Workster partners with a major player in international outsourcing to...
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German-Speaking Client Support Advisor
hace 5 días
Barcelona, España Cataloxy A tiempo completoGerman-speaking Client Support Advisor, BarcelonaPuesto: German-speaking Client Support Advisor Publicada: 07.12.2024. Actual hasta: 21.12.2024 Salario: a convenirÁrea: Staffing/Agencias de Empleo Jornada laboral: completaSexo: indiferenteEmpresa: WorksterDescripción de la ofertaWorkster partners with a major player in international outsourcing to...
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German-speaking Client Support Advisor
hace 6 días
Barcelona, España Cataloxy A tiempo completoGerman-speaking Client Support Advisor, BarcelonaPuesto: German-speaking Client Support AdvisorPublicada: 07.12.2024. Actual hasta: 21.12.2024Salario: a convenirÁrea: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indiferenteEmpresa: WorksterDescripción de la ofertaWorkster partners with a major player in international outsourcing to reinforce...
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German-speaking Client Support Advisor
hace 6 días
Barcelona, España Cataloxy A tiempo completoGerman-speaking Client Support Advisor, Barcelona Puesto: German-speaking Client Support Advisor Publicada: 07.12.2024. Actual hasta: 21.12.2024 Salario: a convenir Área: Staffing/Agencias de Empleo Jornada laboral: completa Sexo: indiferente Empresa: Workster Descripción de la oferta Workster partners with a major player in international outsourcing to...
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Customer Support Advisor With Native Level Of English
hace 2 semanas
Barcelona, España Cataloxy A tiempo completo.Publicada: 30.11.2024. Actual hasta: 14.12.2024 Ofertas de empleo Customer Support Advisor with Native Level of English Customer Support Advisor with Native Level of English, Barcelona Salario: a convenir ID: 187529 2 Descripción de la oferta Description Our Client Viais on a mission to revolutionize global transportation. By harnessing cutting-edge...
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Customer Support Advisor With Native Level Of English
hace 2 semanas
Barcelona, España Cataloxy A tiempo completo.Publicada: 30.11.2024. Actual hasta: 14.12.2024Ofertas de empleo Customer Support Advisor with Native Level of English Customer Support Advisor with Native Level of English, Barcelona Salario: a convenirID: 187529 2Descripción de la oferta DescriptionOur Client Viais on a mission to revolutionize global transportation. By harnessing cutting-edge...
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German-Speaking Client Support Advisor
hace 4 días
Barcelona, España Cataloxy A tiempo completoGerman-speaking Client Support Advisor, BarcelonaPuesto: German-speaking Client Support AdvisorPublicada: 07.12.2024. Actual hasta: 21.12.2024Salario: a convenirÁrea: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indiferenteEmpresa: WorksterDescripción de la ofertaWorkster partners with a major player in international outsourcing to reinforce...
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Customer Service
hace 2 semanas
Barcelona, España Teleperformance A tiempo completoWe are looking for a Customer Service & Technical Support Advisor with English for one of the world's leading players in small domestic appliances associated with the world of coffee, the kitchen, air conditioning, and home care.Purpose of the roleWe would like to have experts to become ambassadors of our brands in the coffee and culinary world according to...
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Barcelona, España Cross Border Talents A tiempo completoWork Schedule: Monday to Friday : 9:00 AM to 6:00 PM Weekly Hours : 39 hours Position Summary: We are seeking a native German-speaking Technical Support Advisor with proficient English skills to join our team in Barcelona.As a Technical Support Advisor, you will be responsible for assisting customers with technical issues, troubleshooting, and providing...
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Technical Support Advisor With German
hace 2 meses
Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completoIn collaboration, we are excited to partner with a leading multinational BPO company to recruit German-speaking Technical Support Advisors for their innovative team in Barcelona.Role: Technical Support AdvisorLocation: Barcelona, SpainWork Model: On-siteEmployment Type: Full-timeAs a Technical Support Advisor, you'll play a vital role in delivering...
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German-Speaking Client Support Advisor
hace 4 días
Barcelona, España Cataloxy A tiempo completoGerman-speaking Client Support Advisor, Barcelona Puesto: German-speaking Client Support AdvisorPublicada: 07.12.2024. Actual hasta: 21.12.2024Salario: a convenirÁrea: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indiferenteEmpresa: WorksterDescripción de la oferta Workster partners with a major player in international outsourcing to reinforce...
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Customer Support Advisor With Native Level Of English
hace 2 semanas
Barcelona, España Cataloxy A tiempo completo.Publicada: 30.11.2024. Actual hasta: 14.12.2024Ofertas de empleo Customer Support Advisor with Native Level of EnglishCustomer Support Advisor with Native Level of English, BarcelonaSalario: a convenirID: 187529 2Descripción de la ofertaDescriptionOur Client Viais on a mission to revolutionize global transportation. By harnessing cutting-edge technology,...
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Technical Support Advisor With German
hace 2 meses
Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completoIn collaboration, we are excited to partner with a leading multinational BPO company to recruit German-speaking Technical Support Advisors for their innovative team in Barcelona. Role: Technical Support Advisor Location: Barcelona, Spain Work Model: On-site Employment Type: Full-timeAs a Technical Support Advisor, you'll play a vital role in delivering...
