Analytical Technical Support Software Engineer | Dk008
hace 3 semanas
.Analytical Technical Support Software EngineerJob Locations: ES-Madrid, AT-Vienna, DE, BE, ES, FI-Espoo, FR, PT, UK, IE, NLRequisition ID: 20057188Job Category: Technical SupportTravel Requirements: NoneSenior Analytical Technical Support Software Engineer - HybridNice to meet youWe're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.About the job The Global Risk Technical Support is looking for a Senior Technical Support Engineer to provide technical support for enterprise-class SAS business software applications and/or solutions by applying specialized domain knowledge of software usage, features, functions, and interactions among applications and/or solution components.Our team provides people the opportunity to become a products specialist and be part of a collaborative team with a supportive team spiritResponsibilities Provide technical support for customers who are using or troubleshooting enterprise-class multi-tier software applications and/or solutions including cloud-based environments.Proactively communicate carefully and effectively with customers and experts across SAS during the problem resolution process.Accurately document and specify information in the case management system during the entire case life cycle.Routinely set and manage internal and external expectations and project pressures at all levels of technical and business management including coordinating/managing problem escalation activities and communications (outside business hours for business-critical problems as appropriate).Routinely build knowledge of SAS and specialized technical and business domain knowledge. Apply expertise to interpret documentation, suggest appropriate software features, SAS procedures, products, and/or solutions, and troubleshoot, diagnose and resolve complex business domain and/or technical problems and business critical issues that involve multiple areas of the SAS system.Act as a positive role model for others and mentor new team members.Role Competencies Strong working knowledge of SAS products and their applications or specialized products related to the assigned area.Risk and financial management skillset.Full cycle technical support, from initial contact through resolution.You're curious, passionate, authentic and accountable. These are our values and influence everything we do.Work Location Position is open to work in SAS EMEA offices based on where the candidate is eligible to work.Required Qualifications Bachelor's degree in Computer Science, Statistics, Finance, Economics, Financial math or related quantitative field or industry domain
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Analytical Technical Support Software Engineer | Dk008
hace 3 semanas
Madrid, España Sas A tiempo completoAnalytical Technical Support Software EngineerJob Locations:ES-Madrid, AT-Vienna, DE, BE, ES, FI-Espoo, FR, PT, UK, IE, NLRequisition ID:20057188Job Category:Technical SupportTravel Requirements:NoneSenior Analytical Technical Support Software Engineer - HybridNice to meet you!We're a leader in data and AI.Through our software and services, we inspire...
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Analytical Technical Support Software Engineer
hace 2 semanas
Madrid, España Sas Institute A tiempo completo.Senior Analytical Technical Support Software Engineer - HybridNice to meet you!We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a...
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Analytical Technical Support Software Engineer
hace 3 meses
Madrid, España SAS A tiempo completoAnalytical Technical Support Software Engineer Job Locations ES-Madrid | AT-Vienna | DE | BE | ES | FI-Espoo | FR | PT | UK | IE | NL | ... Requisition ID 20057188 Job Category Technical Support Travel Requirements None Senior Analytical Technical Support Software Engineer - Hybrid Nice to meet you! We’re a leader in data and AI. Through...
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Madrid, España Sas A tiempo completoSenior Analytical Technical Support Software Engineer - Hybrid Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for...
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Z-253 Analytical Technical Support Software Engineer
hace 2 meses
Madrid, España Sas - Global A tiempo completo.Senior Analytical Technical Support Software Engineer - HybridNice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for...
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Madrid, Madrid, España SAS A tiempo completoSenior Software Engineer for Analytical Technical Support Introduction At SAS, we are pioneers in the realm of data and artificial intelligence. Our innovative software and services empower clients globally to convert data into actionable insights and inquiries into solutions. As a robust, multi-billion-dollar entity, we are on the trajectory...
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Madrid, Madrid, España SAS A tiempo completoSenior Technical Support Engineer for Analytical Solutions Introduction At SAS, we are at the forefront of data and artificial intelligence. Our innovative software and services empower clients globally to convert data into actionable insights and resolve complex inquiries. As a thriving, debt-free enterprise with aspirations for public offering...
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Technical Support Specialist
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Madrid, Madrid, España Technical Concept Gmbh A tiempo completoAbout UsWe're a leading technology company, Technical Concept Gmbh, that specializes in building innovative solutions for the modern world. Our product, Redis, is a high-performance database used by thousands of customers worldwide.About the RoleWe're seeking a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be...
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Technical Support Specialist
hace 3 semanas
Madrid, Madrid, España Technical Concept Gmbh A tiempo completoAbout UsWe're a leading technology company, Technical Concept Gmbh, that specializes in building innovative solutions for the modern world. Our product, Redis, is a high-performance database used by thousands of customers worldwide.About the RoleWe're seeking a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be...
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Technical Support Specialist
hace 3 semanas
Madrid, Madrid, España Software & Support Media GmbH A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Software & Support Media GmbH. As a key member of our Unicorn Pre-IPO Global Customer Technical Support Team, you will play a critical role in helping our customers overcome complex technical issues.Key ResponsibilitiesCollaborate with customers to troubleshoot and...
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Technical Support Specialist
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Madrid, Madrid, España Software & Support Media GmbH A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Software & Support Media GmbH. As a key member of our Unicorn Pre-IPO Global Customer Technical Support Team, you will play a critical role in helping our customers overcome complex technical issues.Key ResponsibilitiesCollaborate with customers to troubleshoot and...
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Madrid, España Eaton A tiempo completo.Eaton is currently seeking a Technical Support Engineer colleague.About Eaton:Would you like to make a difference to the environment? Do you want to work for a global and ethical company? Join us and help us provide energy-efficient solutions that make a real impact. We make what matters work. To find out more about us check: here .What you'll do:As part of...
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Senior Systems Technical Support Engineer
hace 1 día
Madrid, España Sas A tiempo completo.Senior Systems Technical Support Engineer - HybridAbout the jobThe Global MidTier Technical Support Engineer team is looking for a Senior Systems Technical Support Engineer to provide technical support for enterprise-class SAS software application and/or solutions installations by applying knowledge of a particular platform or set of industry technologies....
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(Pb-766) | Technical Support Software Engineer
hace 2 meses
Madrid, España Sas A tiempo completoTechnical Support Software Engineer - Entry LevelJob Locations: ES-MadridRequisition ID: 20060956Job Category: Technical SupportTravel Requirements: NoneAbout the Company:We're the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a...
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Senior Systems Technical Support Engineer
hace 16 horas
Madrid, España Sas A tiempo completoSenior Systems Technical Support Engineer - HybridAbout the jobThe Global MidTier Technical Support Engineer team is looking for a Senior Systems Technical Support Engineer to provide technical support for enterprise-class SAS software application and/or solutions installations by applying knowledge of a particular platform or set of industry technologies....
