It Support Engineer L2 Barcelona

hace 2 meses


Barcelona, España Ust Global A tiempo completo

1 Opening- Barcelona**Role description**:
**Seguimos buscando talento y nos encantaría que te unieras a nuestro equipo**

Para que nos conozcas algo mejor, UST es una multinacional norteamericana certificada como Top Employer con más de 35.000 empleados a nível global y con presencia en más de 30 países. Somos líderes en servicios de tecnología digital y proporcionamos soluciones tecnológicas de gran alcance a grandes compañías.

**¿Qué buscamos?**

Estamos buscando un **IT Support Engineer L2** que será responsable de mantener y administrar el Desktop / Laptop / Mobile y Network dentro de las oficinas específicas de nuestro cliente.

**¿Qué espera UST de ti?**
- 4+ años de experiência como Ingeniero de Soporte o Técnico de Soporte EUC.
- Proporcionar soporte técnico diario a los empleados para la infraestructura de red y el software y hardware de los sistemas de escritorio internos.
- Instalar, configurar y solucionar problemas de sistemas de escritorio, estaciones de trabajo y problemas de red.
- Mantener las contraseñas, la integridad de los datos y la seguridad del sistema de archivos para el entorno de escritorio.
- Buena comunicación de información muy técnica tanto a personal técnico como no técnico.
- Soluciones de hardware y software, incluidas nuevas adquisiciones y actualizaciones.
- Participar en el desarrollo de proyectos informáticos y de infraestructura.
- Dirigir programas de formación destinados a instruir a los usuarios de ordenadores de una organización sobre aplicaciones básicas y especializadas.
- Experiência administrando con Win 7/10 y Macintosh OS X.
- Estar familiarizado con **Microsoft Office 365** con Outlook en un entorno Exchange
- **Gestión de usuarios y grupos en Active Directory**:

- **Listas de distribución**:

- Conocimientos básicos de redes

**Deseable**:

- Certificación ITIL (Foundation)
- Inglés B2

**Localización**:
El puesto requiere presencialidad en las oficinas de nuestro cliente, que se encuentran próximas a la para de metro Ciutat de la Justicia, con un horario flexible de 8 a 17 o de 9 a 18.

**_ Deseable y valorable:_**_ Poseer Certificado de discapacidad._

**¿Qué te ofrecemos?**
- 23 días laborables de vacaciones y el 24 y 31 de diciembre.
- Numerosos beneficios sociales (seguro médico, ayuda al teletrabajo, seguro de vida y seguro de accidentes).
- Programa de Retribución Flexible (tarjeta comida, cheques guardería, tarjeta transporte, clases de inglés online, seguro médico para tu familia ).
- Acceso gratuito a varias plataformas de formación.
- Estabilidad y carrera profesional.
- Tenemos implantado un plan de compensación de referencias internas.
- Posibilidad de elección de percibir tu salario en 12 o 14 pagas.
- Medidas de conciliación (horario flexible, teletrabajo, asesoramiento de especialistas (psicólogo, nutricionista, entrenador personal), jornada intensiva los viernes y en verano según proyecto).
- Plataforma UST Club descuentos y descuentos en gimnasios.

**Si quieres conocer más, no dudes en inscribirte y nos pondremos en contacto contigo para ampliarte información de la posición Te estamos esperando**

**Skills**:
Desktop Support,Itil Process,Active Directory

**About UST**:
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.



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