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Service Desk Analyst
hace 2 meses
Seleccionamos un perfil de Service Desk Analyst, cuyas funciones serán:
Proporcionar soporte técnico de nivel empresarial y experiencia de servicio orientado al cliente
Solución de problemas en ordenadores de sobremesa portátiles y tabletas con sistema operativo Windows Win 7,8, y/o 10
Trabajar y solucionar problemas de aplicaciones empresariales comunes MS Office, Office 365 Lync, Skype for Business
Solución de problemas de impresoras y servidores de impresión
ITIL v3 MCITP MCTS y/o cualificaciones técnicas relevantes muy valoradas
Capacidad para trabajar con compostura y profesionalidad cuando se trata de múltiples demandas
Los analistas del servicio de asistencia atenderán las consultas de los usuarios y los contratistas sobre hardware y software de ordenadores de sobremesa y dispositivos móviles
Informarán a los usuarios, resolverán averías o escalarán los problemas según sea necesario
Ingles fluido Grado B2 - mínimo, buena competencia en idioma inglés tanto hablado, como escrito y leído, con alta competencia en conversación fluida.
Por qué deberías unirte a nosotros:
- Trabajo estable, tendrás contrato indefinido desde el primer día.
- Modelo de trabajo híbrido.
- Encontrarás un entorno de trabajo dinámico e inclusivo
- Participate en proyectos tecnológicos punteros e innovadores.
- Plan de carrera y cursos de formación especializada.
- Salario competitivo según perfil del candidato.
- Tickets de restaurante
- Cheques de guardería
- Seguro médico y de vida
- Forma parte de una empresa responsable y comprometida con la igualdad de oportunidades.
- Un excelente ambiente de trabajo y equipo con el que trabajar codo con codo.
- Regularidad del equipo y eventos globales.
DIVERSIDAD E INCLUSIÓN EN CAPGEMINI
En Capgemini estamos comprometidos con la diversidad y la inclusión. La diversidad es fuente de innovación e inspiración. Estamos comprometidos con los profesionales, independientemente de su origen étnico, identidad de género, discapacidad, orientación sexual o cualquier otra dimensión de la diversidad.
