Customer Care Representative
hace 1 semana
.Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Customer Care Representative (12-month Contract) Onsite Location(s):Madrid, ES Location: from our offices in Madrid, on a hybrid working schedule (3 days/week in the office + 2 days/week working from home). About the Role: Reporting to the Customer Service Supervisor, the Customer Service Representative will support our customers by managing their inquiries, orders, emails, and phone calls. This role is crucial in delivering exceptional customer service for Boston Scientific products & services in line with our internal processes and standards In this role, you will be responsible to: Handle incoming calls and provide professional, friendly support to clients. Respond promptly to customer inquiries, including order details, delivery status, and return requests. Manage and oversee the Esker platform and EDI portals Process specialized orders not handled by the standard order processing team. Support the central order processing team with any questions or issues. Resolve customer disputes efficiently and fairly. Contribute to ongoing improvements in customer service operations by following established procedures. Ensure a high level of customer satisfaction by delivering prompt, professional, and responsive support. Foster positive customer relationships by addressing concerns effectively What we are looking for in you: At least 3 years of experience in a similar customer service role, ideally within the medtech industry. Excellent verbal and written communication skills. Strong phone handling skills and a customer-focused approach. Proficient with SAP, Esker, Salesforce/Service Cloud, and general computer applications. Experience with e-commerce systems, preferably in the medtech or Healthcare industry Comfortable communicating in Spanish and English, both spoken and written. Strong commitment to customer service and client satisfaction. Excellent interpersonal and communication skills, especially over the phone. A team player who enjoys collaborating with others. Quick leaner and understand new procedures. Highly organized, reliable, and detail oriented. Adaptable and open to change, with a proactive mindset. Able to take initiative and solve problems effectively. Versatile and able to work independently on various tasks and tools. What can we offer you: Attractive salary and benefit package. Working within an international, proactive and innovative environment. Upskilling in a challenging but healthy competition atmosphere. Mentoring and a company investing in the professional and personal development of its people. Company with a purposeful mission. We, Boston Scientific, are an equal employment opportunity employer
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Customer Care Representative
hace 6 meses
Madrid, España Xe A tiempo completoAt Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300...
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Customer Care Representative Part-time
hace 6 meses
Madrid, España EasyPark Group A tiempo completoAt EasyPark, we love cities. We love them for work, for play and everything in between. That’s why our mission is to make life in cities that much easier - by taking care of the parking. With the use of technology, we break barriers, helping improve the urban experience. Our aim is to create a scenario where parking supply and driver demand are balanced...
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Field Care Supervisor
hace 2 meses
Madrid, España Bluebird Care A tiempo completoProviding Quality CareBluebird Care started as a small family business in 2004, and today we are proud to be one of the largest providers of home care services across the UK. But what makes us different?We're committed to keeping people in the comfort of their own home, so we help with anything from everyday tasks around our customers' homes through to...
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Field Care Supervisor
hace 2 meses
Madrid, España Bluebird Care A tiempo completoProviding Quality Care Bluebird Care started as a small family business in 2004, and today we are proud to be one of the largest providers of home care services across the UK.But what makes us different?We're committed to keeping people in the comfort of their own home, so we help with anything from everyday tasks around our customers' homes through to...
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Dutch Speaking Customer Service Representative
hace 2 días
Madrid, Madrid, España Digital Customer Care Company Bv A tiempo completoWe are seeking a skilled and experienced Dutch speaking customer service representative to join our team at Digital Customer Care Company Bv. This is a remote-only position that offers the opportunity to work from anywhere in the world.Salary: 10-15 euros gross per hour, depending on experienceJob DescriptionAs a customer service representative, you will be...
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Customer Care Representative Madrid Es+cat Full
hace 6 meses
Madrid, España EasyPark Group A tiempo completoAt EasyPark, we love cities. We love them for work, for play and everything in between. That’s why our mission is to make life in cities that much easier - by taking care of the parking. With the use of technology, we break barriers, helping improve the urban experience. Our aim is to create a scenario where parking supply and driver demand are balanced...
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Customer Care Representative
hace 7 meses
Madrid, España Happy Koala LLC A tiempo completo**Happy Mammoth** is a fun and rapidly growing health company committed to helping our customers live very full lives once again. We laugh, we collaborate and we encourage personal growth/passions. We are obsessed with creating natural health products centered around gut, hormone and mental health with our unique results-based dosages using the latest...
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Customer Care Representative
hace 7 meses
Madrid, España BD A tiempo completo**Job Description Summary**: As Customer Care Representative you will be the first point of contact for our Customers when contacting BD to get support related to their orders, price information, product information, etc. You will part of the Order Management process being the link between OM team, Customers and Business. You will be responsible to process...
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Care Services Manager
hace 1 mes
Madrid, Madrid, España Bluebird Care A tiempo completoAbout Bluebird CareBluebird Care is a leading provider of home care services across the UK, founded in 2004 as a small family business. Our commitment to delivering high-quality care has enabled us to grow into one of the largest home care providers in the country.Our MissionWe strive to keep people comfortable in their own homes by offering a range of...
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Customer Care Representative
hace 1 semana
Madrid, España Boston Scientific Gruppe A tiempo completo.Customer Care Representative (12-month Contract)Onsite Location(s): Madrid, ESLocation: from our offices in Madrid, on a hybrid working schedule (3 days/week in the office + 2 days/week working from home).About the Role:Reporting to the Customer Service Supervisor, the Customer Service Representative will support our customers by managing their inquiries,...
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Customer Care Representative
hace 6 meses
Madrid, España BD A tiempo completo**Job Description Summary**: As Customer Care Representative you will be part of the Process Excellence team. This team is in charge of the back office processes. You will be carrying out processes such as order allocation, billing, product returns... The goal of this team is to simplify process and standardize between the different BUs with the greatest...
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Care Provider
hace 2 meses
Madrid, Madrid, España Bluebird Care A tiempo completoRole OverviewAs a Care Assistant with Bluebird Care Pontypridd, you will be delivering high-quality care to our customers in their own homes. This role involves driving from house to house, providing personal care duties, prompting and administering medication, and promoting customer health, well-being, and independence.Responsibilities• Providing personal...
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Customer Care Representative
hace 7 días
Madrid, España Boston Scientific Gruppe A tiempo completo.Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert: Create AlertCustomer Care Representative (12-month Contract)Onsite Location(s):Madrid, ESLocation:From our offices in Madrid, on a hybrid working schedule (3 days/week in the office + 2 days/week working from home).About the Role:Reporting to the Customer Service...
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Customer Care Representative
hace 1 semana
Madrid, España Boston Scientific Gruppe A tiempo completoCustomer Care Representative (12-month Contract)Onsite Location(s): Madrid, ESLocation: from our offices in Madrid, on a hybrid working schedule (3 days/week in the office + 2 days/week working from home).About the Role:Reporting to the Customer Service Supervisor, the Customer Service Representative will support our customers by managing their inquiries,...
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Registered Nurse For Complex Care
hace 2 meses
Madrid, España Bluebird Care A tiempo completoJoin our dedicated team at Bluebird Care North Somerset, where we provide high-quality, personalized care to individuals with complex health needs in the comfort of their own homes. We pride ourselves on delivering compassionate, person-centered care that enhances the quality of life for our customers. We are seeking a skilled and compassionate Registered...
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Customer Care Representative
hace 1 semana
Madrid, España Boston Scientific Gruppe A tiempo completoPress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert: Create AlertCustomer Care Representative (12-month Contract)Onsite Location(s):Madrid, ESLocation:from our offices in Madrid, on a hybrid working schedule (3 days/week in the office + 2 days/week working from home).About the Role: Reporting to the Customer Service...
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Care Coordinator Specialist
hace 1 mes
Madrid, Madrid, España Bluebird Care A tiempo completo**About Bluebird Care**We are a leading provider of home care services across the UK, committed to keeping people in the comfort of their own homes. Our team delivers exceptional care and support, ensuring each customer's unique needs are met with dignity and respect.**Job Overview**We are seeking an experienced Care Coordinator Specialist to join our team....
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Care Assistant
hace 2 meses
Madrid, España Bluebird Care A tiempo completoProviding Quality Care Bluebird Care started as a small family business in 2004, and today we are proud to be one of the largest providers of home care services across the UK.What makes us different We're committed to keeping people in the comfort of their own home, so we help with anything from everyday tasks around our customers' homes through to complex...
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Registered Nurse for Complex Care
hace 2 meses
Madrid, España Bluebird Care A tiempo completoJoin our dedicated team at Bluebird Care North Somerset, where we provide high-quality, personalized care to individuals with complex health needs in the comfort of their own homes. We pride ourselves on delivering compassionate, person-centered care that enhances the quality of life for our customers. We are seeking a skilled and compassionate Registered...
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Registered Nurse for Complex Care
hace 1 semana
Madrid, España Bluebird Care A tiempo completoJoin our dedicated team at Bluebird Care North Somerset, where we provide high-quality, personalized care to individuals with complex health needs in the comfort of their own homes. We pride ourselves on delivering compassionate, person-centered care that enhances the quality of life for our customers. We are seeking a skilled and compassionate Registered...