Field Support Specialist
hace 4 semanas
Nova Biomedical is an Equal Opportunity Employer in compliance with Affirmative Action in hiring and promoting women, minorities, veterans and individuals with disabilities.
Reports directly to the national Sales Manager.Strong working relationship with Nova's European Technical Support department.Strong working relationship with the local Product Applications Specialist, Sales Team and administrative functions.Job Summary and/or Key Objectives Plans, schedules and delivers emergency and proactive onsite and remote support on all Nova product lines to customers in his/her assigned geographical territory.Installs and maintains Nova products at customer site and performs on site operator trainings as needed.Delivers telephone and email support on technical and application related questions to customers.Essential Responsibilities and Accountabilities Maintains close and direct customer contact during product implementation projects and follows up with after sales customer complains.Assists to manage quality related activities (investigations, complaints, corrective actions).Technical Service focal point with external provider.IT specialist (including internal technical support).Works closely with local Product Specialist and Account Sales Managers to support on site product evaluation and demonstration activities for all Nova products.Provides comprehensive documentation of all technical support interventions and maintains the TMS- and technical support CRM database.Attends local and European Technical support conference calls and meetings.Qualification Advanced technical or clinical laboratory background.Strong technical affinity with 'hands on' attitude.Work experience in a field service/technical support role.Proven work experiences in the MD-, IVD- or BioTech industry (2-3 years).Very good self-organization and customer communication skills.A good balance of team player skills and ability to work independentlyIT-Network administration skills are a plus.Good English language skills (written and oral).Location Madrid Area (remote).Ability to travel up to 80% of total work time within the assigned geographical territory.
#J-18808-Ljbffr
-
Field Support Specialist
hace 4 semanas
Madrid, España Nova Biomedical A tiempo completoField Support SpecialistReporting RelationshipsReports directly to the national Sales Manager.Strong working relationship with Nova's European Technical Support department.Strong working relationship with the local Product Applications Specialist, Sales Team and administrative functions.Job Summary and/or Key ObjectivesPlans, schedules and delivers emergency...
-
Field Support Specialist
hace 4 semanas
Madrid, España Nova Biomedical Gmbh A tiempo completoNova Biomedical is an Equal Opportunity Employer in compliance with Affirmative Action in hiring and promoting women, minorities, veterans and individuals with disabilities.Reports directly to the national Sales Manager.Strong working relationship with Nova's European Technical Support department.Strong working relationship with the local Product...
-
Field Support Specialist
hace 4 semanas
Madrid, España Nova Biomedical Gmbh A tiempo completoNova Biomedical is an Equal Opportunity Employer in compliance with Affirmative Action in hiring and promoting women, minorities, veterans and individuals with disabilities.Reports directly to the national Sales Manager.Strong working relationship with Nova's European Technical Support department.Strong working relationship with the local Product...
-
Field Support Specialist
hace 4 semanas
Madrid, España Nova Biomedical Gmbh A tiempo completoCareer Opportunities with Nova Biomedical CorporationNova Biomedical is an Equal Opportunity Employer in compliance with Affirmative Action in hiring and promoting women, minorities, veterans, and individuals with disabilities.Job Summary and/or Key ObjectivesPlans, schedules, and delivers emergency and proactive onsite and remote support on all Nova product...
-
Field Support Specialist
hace 4 semanas
Madrid, España Nova Biomedical Gmbh A tiempo completoCareer Opportunities with Nova Biomedical CorporationNova Biomedical is an Equal Opportunity Employer in compliance with Affirmative Action in hiring and promoting women, minorities, veterans, and individuals with disabilities.Job Summary and/or Key ObjectivesPlans, schedules, and delivers emergency and proactive onsite and remote support on all Nova product...
-
Field Support Specialist
hace 2 semanas
Madrid, España NOVA Biomedical GmbH A tiempo completoNova Biomedical is an Equal Opportunity Employer in compliance with Affirmative Action in hiring and promoting women, minorities, veterans and individuals with disabilities.Reports directly to the national Sales Manager.Strong working relationship with Nova’s European Technical Support department.Strong working relationship with the local Product...
-
Field Support Specialist
hace 4 semanas
Madrid, España Nova Biomedical Gmbh A tiempo completoCareer Opportunities with Nova Biomedical CorporationNova Biomedical is an Equal Opportunity Employer in compliance with Affirmative Action in hiring and promoting women, minorities, veterans, and individuals with disabilities.Job Summary and/or Key Objectives Plans, schedules, and delivers emergency and proactive onsite and remote support on all Nova...
-
Field Engineer Support Specialist
hace 2 semanas
Madrid, Madrid, España Trt Shared Services, Opc A tiempo completoAbout the RoleWe are seeking a highly skilled Field Engineer Support Specialist to join our team at Trt Shared Services, Opc. This is a fantastic opportunity for a motivated individual to work with cutting-edge technology and make a real impact on our customers.Key ResponsibilitiesManage spares movement in and out of the warehouse, ensuring accurate...
-
Field Support Specialist
hace 3 semanas
Madrid, España Nova Biomedical Gmbh A tiempo completoNova Biomedical is an Equal Opportunity Employer in compliance with Affirmative Action in hiring and promoting women, minorities, veterans and individuals with disabilities.Reports directly to the national Sales Manager.Strong working relationship with Nova's European Technical Support department.Strong working relationship with the local Product...
-
Technical Field Support Specialist
hace 1 semana
Madrid, Madrid, España Abbott A tiempo completoAbbott, a global leader in healthcare, is seeking an individual to support our medical devices in Barcelona. This role will focus on providing technical assistance and training to physicians and customers.Job DescriptionAs a Field Technical Support Specialist for Abbott, you will be responsible for:Providing technical support to physicians and customers...
-
Field Support Specialist
hace 1 semana
Madrid, Madrid, España Tomra Collection Pty Ltd A tiempo completoCompany OverviewTomra Collection Pty Ltd is a multinational organization and a leading provider of sensor-based sorting, peeling, and integrated post-harvest solutions for the food industries. Our company has been at the forefront of innovation for over 50 years, transforming global food production to maximize food safety and minimize food loss by making...
-
Technical Field Support Specialist
hace 3 semanas
Madrid, Madrid, España Abbott A tiempo completoJob Summary:As a Field Technical Engineer Intern at Abbott, you will have the opportunity to learn and develop skills in a dynamic and challenging environment. Your primary role will be to provide technical support to physicians and equipment throughout the national territory, while also learning how to prepare and present product presentations, provide...
-
Field Service Specialist
hace 7 días
Madrid, Madrid, España TOMRA Collection Pty Ltd A tiempo completoJob DescriptionTOMRA Collection Pty Ltd is a leading provider of innovative solutions for the food industry. We are seeking an experienced Field Service Specialist to join our team in Valencia.The successful candidate will have at least (1+) years of experience in field service or customer support and a strong understanding of electrical power circuits, PLC...
-
Rfid Field Technical Support Specialist II
hace 4 semanas
Madrid, Madrid, España Johnson Controls A tiempo completoWe are looking for a highly skilled Rfid Field Technical Support Specialist II to join our team at Johnson Controls. Our ideal candidate will have a strong background in electronics security systems, particularly in EAS and RFID technology.As a Rfid Field Technical Support Specialist II, you will be responsible for providing technical support for innovative...
-
Technical Support Specialist
hace 4 semanas
Madrid, Madrid, España Nova Biomedical Gmbh A tiempo completoJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Nova Biomedical GmbH. As a Technical Support Specialist, you will be responsible for delivering emergency and proactive onsite and remote support on all Nova product lines to customers in your assigned geographical territory.Key...
-
Technical Field Specialist
hace 7 días
Madrid, Madrid, España Abbott Laboratories A tiempo completoAbout the Role:We are seeking a highly skilled Technical Field Specialist to join our team at Abbott Laboratories. As a key member of our sales force, you will be responsible for providing technical support to customers and sales representatives across the region.In this role, you will travel extensively (approximately 25% of the time) to visit customers and...
-
Technical Field Support Specialist
hace 2 semanas
Madrid, Madrid, España Alstom Gruppe A tiempo completoAbout AlstomAlstom is a global leader in the rail industry, with a broad portfolio of products and services that cover train control systems, electrification, power transmission, and digital mobility solutions. Our company operates on five continents, employing over 80,000 people worldwide.We are currently seeking a full-time Technical Field Support...
-
Technical Support Specialist
hace 1 semana
Madrid, Madrid, España Tillster A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Tillster.As a Technical Support Specialist, you will provide technical support for our Self-Service kiosk, mobile application, and online products for US and International customers.Key Responsibilities: Troubleshoot technical issues for internal and external...
-
Field Clinical Specialist
hace 3 meses
Madrid, España Shockwave Medical, Inc. A tiempo completoShockwave Medical, Inc. is a pioneer in the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Shockwave Medical aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic...
-
Product Support Specialist
hace 1 mes
Madrid, Madrid, España Board International A tiempo completoJob SummaryWe are seeking a highly analytical and self-motivated Product Support Specialist to join our Support Team at Board International. As a Product Support Specialist, you will work closely with our customers and business partners to enable their success using the Board Platform.Key ResponsibilitiesInvestigate and resolve complex technical issues...