Customer Service Specialist
hace 4 semanas
En Ticketdoor estamos buscando una persona para el equipo de Customer Service Experience, donde formará parte de nuestro equipo para aprender y crecer con nosotros.Somos una startup basada en Barcelona. Actualmente estamos operando en el mercado europeo y con futuro crecimiento internacional.Somos un equipo joven, con buena comunicación y con muchísimas ganas de crecer y seguir aprendiendo, y para eso queremos incorporarte a ti como nuevo integrante en el equipo.FuncionesTu gestión será dar al cliente una experiencia única gracias a nuestros servicios, acompañándole en toda consulta que tenga en la preventa y postventa.Gestión de back office, así como la gestión de casos particulares, desarrollo de proyectos con el equipo, seguimiento de valoraciones y gestiones interbancarias.Definición de indicadores clave de satisfacción y experiencia del clienteBuscamos una persona comunicativa y resolutiva, con buenos dotes de rápido aprendizaje y proactividad.ResponsabilidadesExcelente atención al cliente en mail y chatSeguimiento de casos particulares con los clientesComunicación con el equipoPoder gestionar varios proyectos simultáneamenteRequisitosConocimientos de Zendesk, Slack y NotionPersona proactiva y comprometidaSaber gestionarse bajo gran nivel de trabajoSaber seguir protocolos y también adherirse a cambiosFlexibilidad horaria para poder adaptarse en los cambios de horario con los compañeros si fuese requeridoEspañol nativo, Inglés nivel alto escrito. Conocimientos de idiomas adicionales serán valorables.¿Qué ofrecemos?Jornada 40h semanales.De Lunes a Jueves 9:00 - 18:00, Viernes intensivo de 10:00 - 16:00Guardias rotativas cada dos fines de semana de 9:00 - 19:00Trabajo híbrido, 2 días en casa y 3 en la oficinaCrecimiento y desarrollo personal y laboral continuoUbicación de la oficina en BarcelonaProyecto indefinido y salario competitivo (18k - 20k con salario de guardias adicional) #J-18808-Ljbffr
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Customer Service Specialist
hace 2 semanas
Barcelona, España Talented International A tiempo completoExecutive Search | Talent Acquisition | Leadership | EX Microsoft*****CUSTOMER SERVICES SPECIALIST - GERMAN*****Join our Client's dynamic team in Barcelona as a Customer Service Specialist fluent in German! Are you passionate about providing exceptional service and fluent in both German and English? This is your opportunity to thrive in a fast-paced and...
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Customer Service Specialist, German
hace 3 semanas
Barcelona, España Donaldson Company, Inc. A tiempo completoCustomer Service Specialist, German page is loaded Customer Service Specialist, German Apply locations Terrassa time type Full time posted on Posted Today job requisition id JR-19621 Donaldson is committed to solving the world's most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are...
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Dutch speaking customer service Specialist
hace 4 días
Barcelona, España jobspanien A tiempo completoHey there! Are you a Dutch speaker with a knack for solving problems and a love for providing top-notch customer service? Well, we've got just the job for you! We're on the hunt for a Dutch Speaking Customer Service Specialist to join our remote team. Our mission is to provide the best customer service experience, and we need you to help us do it!Role...
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Customer Service Specialist
hace 1 semana
Barcelona, España Floward A tiempo completoJob summary Proactive and dynamic personSpecialist in debt collectionExcellent customer service skills Job seniority: entry level Responsibilities • Provide quality service and resolve queries about financial products and services• Investigate and offer appropriate solutions to customer needs and complaints• Provide basic guidance on platform usage and...
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Customer Service con Ingles y Francés en Granollers
hace 2 semanas
Barcelona, España Page Personnel España A tiempo completoExport Customer Service Representative & Logistics Coordinator. - Exportación. - Organización logística marítima y aérea - Coordinación con planificación, almacén, calidad y regulatory para los distintos envíos. - Facturación. - Apoyo global a red comercial tanto en HQ como en filiales. ¿Tienes experiência como Customer Service...
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Customer Service Specialist
hace 1 semana
Barcelona, España Ukio A tiempo completoAbout Ukio | We are one of the most promising startups of 2023 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid, Lisbon, Berlin, and Paris. This is only the beginning as we've got our sights set on spreading to the rest of Europe and later to include other continents as well . Ukio's...
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Customer Service Specialist
hace 2 semanas
Barcelona, España Ukio A tiempo completoAbout Ukio | We are one of the most promising startups of 2023 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid, Lisbon, Berlin, and Paris. This is only the beginning as we've got our sights set on spreading to the rest of Europe and later to include other continents as well .Ukio's...
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Danish Customer Experience Specialist
hace 2 meses
Barcelona, España PLP Group A tiempo completoJoin our team at PLP Group as a Danish Customer Experience Specialist and be part of our mission to simplify life for our customers. PLP Group is a leading provider of customer and employee engagement solutions, as well as business process outsourcing and on-demand services. With our commitment to delivering exceptional customer service, we are looking for...
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Customer Service Officer
hace 1 mes
Barcelona, España AMMEGA A tiempo completoDo you want to gain incredible experience with a growing company in an amazing industry? Do you know how often you use conveyor and power transmission belts? For our AMMEGA’s CS DEPARTMENT in Our BU **Ammega Belting Spain S.A.U.** we are currently looking for a: **Customer service specialist** As a Customer Service Specialist, you will be a key person...
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Customer Service Representative with German
hace 1 semana
Barcelona, España Kennametal, Inc. A tiempo completo**Customer Service Representative with German** As a Customer Service Representative (CSR), you will be responsible within the Metalcutting Demand Generation Team for the support of new/existing customers. The scope of your role will include all services focused on customer care and improving customer loyalty in the long term. The customer experience...
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Customer Service Specialist
hace 3 semanas
Barcelona, España Cooper Consumer Health A tiempo completoJob description Buscamos un Técnico de Customer Service basado en Barcelona reportando al Customer Service Manager. Funciones Atención al Cliente: Interactuar con los clientes de manera proactiva y profesional para comprender sus necesidades y resolver sus consultas. Gestionar eficazmente las quejas y reclamaciones de los clientes, siguiendo los...
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Customer Service Representative Spain
hace 1 semana
Barcelona, España Jr Spain A tiempo completocol-wideJob Description:Company DescriptionAvery Dennison is an equal opportunity employer**Job Description**:For our Spanish Customer Service team we are hiring a fresh mind for this very challenging supporting role in a very fast growing business and within a high performing team as Customer Service Specialist/representativeWhat we can offer you! Your...
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Dutch Customer Support Specialist
hace 4 semanas
Barcelona, España Recruit4.Work A tiempo completoJoin us as a Customer Support Specialist and make a significant impact on our customers' satisfaction during their stay. Main Responsibilities Provide exceptional customer service by assisting guests, resolving issues, and answering inquiries promptly. Address customer queries via phone and email related to bookings, activities, and the Dutch market. Offer...
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Customer Service Representative with German
hace 1 semana
Barcelona, España Kennametal, Inc. A tiempo completo**Customer Service Representative with German** As a Customer Service Representative (CSR), you will be responsible within the Metalcutting Demand Generation Team for the support of new/existing customers. The scope of your role will include all services focused on customer care and improving customer loyalty in the long term. The customer experience...
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Dutch Customer Support Specialist
hace 1 semana
Barcelona, España Recruit4Work S.L. A tiempo completoJoin us as a Customer Support Specialist and make a significant impact on our customers' satisfaction during their stay.Main ResponsibilitiesProvide exceptional customer service by assisting guests, resolving issues, and answering inquiries promptly.Address customer queries via phone and email related to bookings, activities, and the Dutch market.Offer...
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Customer Success Specialist
hace 4 semanas
Barcelona, España Kaino A tiempo completoMultinational Barcelona - Hybrid Full time - PermanentAbout the company: World's leading specialist in air transport communications and information technology.Mission: Advise and guide customers on standard Service Management activities leading to client success throughout the customer relationship lifecycle. Create a relationship of trust with customers,...
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Dutch Customer Support Specialist
hace 3 semanas
Barcelona, España Recruit4Work S.L. A tiempo completoJoin us as a Customer Support Specialist and make a significant impact on our customers' satisfaction during their stay. Main ResponsibilitiesProvide exceptional customer service by assisting guests, resolving issues, and answering inquiries promptly.Address customer queries via phone and email related to bookings, activities, and the Dutch market.Offer...
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Dutch Customer Support Specialist
hace 1 semana
Barcelona, España Recruit4Work S.L. A tiempo completoJoin us as a Customer Support Specialist and make a significant impact on our customers' satisfaction during their stay.Main Responsibilities Provide exceptional customer service by assisting guests, resolving issues, and answering inquiries promptly.Address customer queries via phone and email related to bookings, activities, and the Dutch market.Offer...
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Customer Service
hace 1 semana
Barcelona, España Eurofirms A tiempo completoBarcelona, Barcelona**Empleo de Customer Service, Barcelona**:**Fecha de publicación**:21/02/2024**Horario**:Jornada completa de 40 horas semanales entre lunes y viernes en turno partido en horario entre 08:00h y 17:00h con los descansos establecidos por ley.**Vacantes**:1**Salario**:25.000€ Bruto/año**Población**:Barcelona**Descripción de la oferta de...
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Customer Service Specialist – German Speaker
hace 1 mes
Barcelona, España Talented International A tiempo completoOur client, a Barcelona based healthcare manufacturing company, who develop and manufacture scalable, groundbreaking solutions to solve the world’s most complex health challenges, are on the hunt for a German speaking Customer Service and Order Management specialist, to join their team ASAP. You will:Be a close Business Partner with the Sales...