Global Candidate Services Manager- Lhh Global Delivery Services
hace 1 mes
.Global Candidate Services Manager - Global Delivery Service The Global Candidate Services Manager is responsible for leading our centralized delivery operations teams. Partnering with in country and global delivery operations leaders to standardize, simplify and centralize back office and candidate support tasks whilst maintaining quality delivery, exceeding KPI's and managing costs for delivery.Our teams provide support to the business in two key ways. Global Administrative support performs high volume, repeatable back office tasks in a variety of LHH systems. Candidate Support interfaces directly with consultants and candidates to answer questions on delivery, resolve system queries and provide a positive candidate experience whilst minimizing cost to the business.Reporting Relationships: Reports directly to VP, Global Candidate Support ServicesDirect Reports Lead, Global Administrative SupportSenior Team Lead, Global Administrative SupportAssistant Manager, Global Administrative SupportIndirect Reports 5 x Senior Global Administrative Support32 x Global Administrative SupportLocation: This is a role that will support Europe, India and North America. Ideal candidate location will be in Europe where LHH has a strong presence (UK, Spain, France, DACH, BNP).Responsibilities Partner with in country and global leaders to standardize, centralize and simplify operational processes.Ensure quality work is delivered within SLA by centralized team.Manage escalations from candidates and operations teams, undertaking root cause analysis and adjusting process and training.Maintain a trained, engaged bench of support team members equipped to deliver on fluctuating volumes of work.Mentor GDS leads to manage performance, engagement and professionalism of their teams.Control costs through cross training, managing utilization and work prioritization.Desired Experience/Characteristics 7 + years experience in delivery operations, or similar.Demonstrable experience centralizing and standardizing operations processes.5+ years experience in Career Transition or LD industry.Experience influencing change and progress in a highly matrixed environment.Fluent in English is required; French or Spanish desirable.Excellent written and verbal communication skills.Ability to adjust leadership style to work with a variety of cultures.Experience managing competing priorities and stakeholders whilst keeping overarching business objectives a priority.What we offer Growth opportunities within a human resources global leader.We prioritize learning to stay agile in an increasingly competitive business environment.We foster an open-minded environment where people spark new ideas and explore alternatives.Contract: PermanentContract Type: Full-timeAbout LHH The world of work is ever-changing and unpredictable. Organizations are constantly fighting a battle to find and maintain their competitive advantage: their talent
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Director, Sales Operations Business Partner
hace 3 semanas
Madrid, España Lhh (Global) A tiempo completo.Director, Sales Operations Business Partner – LHH Global Sales The primary responsibility of this position is to work proactively and directly partner with the LHH Global Heads of Sales for all major markets and Rest of Europe region and to act as the single point of contact for all Global Account Directors who report into the Global Sales organization....
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Director, Sales Operations Business Partner
hace 1 día
Madrid, España Lhh (Global) A tiempo completoDirector, Sales Operations Business Partner – LHH Global SalesThe primary responsibility of this position is to work proactively and directly partner with the LHH Global Heads of Sales for all major markets and Rest of Europe region and to act as the single point of contact for all Global Account Directors who report into the Global Sales organization....
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Madrid, España IPC Systems A tiempo completoIPC is a fintech company that focuses on the human element. Having global presence, we support local markets with cutting edge cloud-based trading communications and managed connectivity. Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global...
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Madrid, Madrid, España American Express Services Europe Limited A tiempo completoCompany OverviewAmerican Express Services Europe Limited is a global financial services company that operates in over 130 countries worldwide.About the RoleThe Vice President of Global Merchant Services International Compliance will play a critical leadership position within the Global Merchant Services Line of Business Compliance team providing compliance...
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Global Services Manager
hace 4 semanas
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Global Delivery Manager
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Madrid, Madrid, España Amerisourcebergen Services Corporation A tiempo completoJob SummaryWe are seeking a skilled Marketing Director to lead our global consulting services expansion efforts. The ideal candidate will have a strong background in marketing and consulting, with experience in developing and executing strategies that drive business growth.
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hace 2 semanas
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Strategic Sales Operations Partner for Global Expansion
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Cloud Services Delivery Manager
hace 4 días
Madrid, España Importante Grupo A tiempo completo.Cloud Services Delivery Manager - HybridNice to meet you! We're the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling...
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Construction Services Sourcing Manager
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Senior IT Procurement Manager for Global Services
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Madrid, España American Express Services Europe Limited A tiempo completo.Job Description - Vice President, International Global Merchant Services Compliance (24023021) Vice President, International Global Merchant Services Compliance - 24023021 Description You Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of...