Customer Growth
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Overview
In this role you drive profitable growth by managing accounts, pipelines, and cross-functional initiatives. You will coordinate with Sales, Marketing, Operations, and Business Units to translate opportunities into measurable results. The position emphasizes data-driven decision making, stakeholder collaboration, and ongoing transformation support. This is a hands-on role with exposure to business reviews, dashboards, and executive-level communication.
Compensaciones / Beneficios life insurance with Generali
private health insurance with Cigna (employee funded)
flexible compensation including meal vouchers and transport
LinkedIn Learning for development
Wellbeing program (Leap) with coaching
Gympass access
Responsabilidades
Support the development and execution of growth strategies and business initiatives
Drive customer follow-up and opportunity management to maximize conversion and business performance
Collaborate with Sales on account planning and growth opportunities
Communicate value propositions and growth programs to stakeholders
Engage with customers to support business development
Maintain an accurate pipeline and opportunity tracking within CRM tools
Monitor pipeline progression, status, and growth initiative execution
Prepare business reviews, dashboards, and executive presentations
Track KPIs, campaign results, risks, and opportunities with data quality and governance
Coordinate cross-functional initiatives across Sales, Marketing, Operations, and Business Units
Manage project plans, milestones, deliverables, and stakeholder follow-up
Support implementation of new tools, processes, automation, and transformation initiatives
Facilitate meetings and coordinate between stakeholders
Build strong relationships with internal teams, customers, and partners
Escalate risks and issues impacting growth objectives
Requisitos principales 2+ years in Business Development, Sales Operations, Account Management, or similar roles
Strong customer and commercial focus
Understanding of sales processes, pipeline management, and opportunity tracking
Ability to identify opportunities and drive action plans
Strong stakeholder management and presentation skills
Experience collaborating with cross-functional teams
Strong analytical skills turning data into insights
Experience with CRM platforms and reporting tools
Good knowledge of Excel, Power BI, PowerPoint, and Outlook
Strong organizational skills with multiple priorities
Proactive, results-oriented, and problem-solving mindset
Adaptable with continuous improvement focus
stakeholder management
communication
presentations
CRM platforms
Excel
Power BI
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