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IT support specialist

hace 4 meses

Madrid, España Destinus A tiempo completo

At Destinus, we're pioneering the future of autonomous flight systems, blending cutting-edge innovations in airframes, turbojet engines, flight software, and AI to redefine aerospace as we know it. Our mission spans from subsonic to hypersonic speeds, with applications across civilian and defense sectors. As we expand across Europe, our quest for excellence continues.

Join our dynamic team as a Technical Support Specialist, where you'll dive into a diverse array of systems, technologies, and challenges. Ready to be part of an innovative engineering company tackling IT puzzles?

Tasks
  • User online and offline support in working with corporate hardware and software
  • Initial diagnostics of hardware and software in case of malfunctions
  • Restoration of serviceability except in cases of major or difficult repairs
  • Setting up new computers (laptops and desktops) for users (Windows, macOS)
  • Setting up office equipment (printers, scanners) and connecting them to the office computer networks
  • Transfer of faulty equipment for repair and acceptance after repair
  • Participation in the purchase of necessary equipment (formulation of requirements, acceptance of equipment)
  • Managing user accounts in information systems
  • Setting up user access rights to the company's IT resources
  • Monitoring of equipment operation, computer network operation, user activity
  • Writing user instructions for working with equipment and software
Requirements
  • University or college degree or professional training in information technology or similar
  • At least 1-3 years of experience in a technical role required with a wide range of responsibilities
  • Proficiency in Microsoft 365 and its installation and administration (Outlook, Excel, Word, PowerPoint, SharePoint, Teams)
  • Knowledge and management of Microsoft Active directory (users, groups, etc.)
  • Organization of work with remote users (remote work and support tools, communication)
  • Working in an environment where you need to constantly prioritize between many tasks
  • Have a broad technical background and a willingness to expand it
  • Strong diagnostic skill, analysis and problem-solving skills, initiative
  • Good verbal and written communication English skills. Spanish is a plus.

As a plus:

  • Knowledge and ability to configure resources on Amazon Web Services
  • Experience with Microsoft Dynamics
  • Configuration and use of virtualization of computing resources
  • Setting up network equipment including switches, firewalls
  • Siemens Teamcenter administration, NX administration

If you wish to apply for this job, please upload your CV and a short motivation letter in English. If you have any questions about the job, don’t hesitate to contact us.