IT Support Specialist
hace 2 días
At Krimda, we are seeking an experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our employees and contractors, ensuring that our computer systems and networks are running smoothly and efficiently.
Key Responsibilities:- Provide technical support to employees and contractors via phone, email, and in-person
- Install, configure, and troubleshoot computer systems, printers, and other hardware
- Diagnose and resolve hardware and software issues
- Manage and prioritize support tickets
- Install and configure new software and hardware
- Oversee security and install anti-virus protection
- Provide training to staff on new systems and technologies
- Experience in desktop support with Windows OS 10, Teams, Outlook, and Office365 products
- Understanding of networking protocols and concepts, including routing and wide area networks
- Diagnostic abilities and experience with VMWare, Veeam, and Hyper-V
- Understanding of group policy and Active Directory concepts
- Good spoken and written English and Spanish, with knowledge of other languages an advantage
- Microsoft certifications an advantage
- Opportunity to work with a dynamic and growing company
- Competitive salary and benefits package
- Opportunities for career growth and professional development
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced IT professional looking for a new challenge, please submit your application.
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