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IT Support Specialist

hace 2 meses


Madrid, Madrid, España Selección -It A tiempo completo

Job Summary: We are seeking an experienced IT Support Specialist to join our team at Selección -It. As an IT Support Specialist, you will be responsible for planning, coordinating, and managing support activities, focusing on IT incident and problem management.

Key Responsibilities:

  • Provide technical support to internal and external customers
  • Escalate incidents to senior technical staff as necessary
  • Monitor and analyze incident trends to identify areas for improvement
  • Develop and implement process improvements to increase efficiency and effectiveness
  • Collaborate with cross-functional teams to resolve complex technical issues

Requirements:

  • Bachelor's degree in Computer Engineering or related field
  • Minimum 2 years of experience in IT support
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Fluency in English (additional languages a plus)

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

About Us:

Selección -It is a world leader in its sector, dedicated to providing innovative solutions to our clients. We are committed to excellence and strive to create a positive impact in the communities we serve.