Customer Service Sales Representative
hace 2 días
Salario: de 400€ por año
- A Coruña
Publicada: 27.11.2024. Actual hasta: 22.12.2024
Un poco sobre la empresa ConcentrixServicios de empresa a empresa.
Descripción de la ofertaExperience the power of a game-changing career
Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Customer Service Sales Representative, you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.
What you will do in this roleAs a Customer Service Sales Representative on our team, you will:
- Take incoming customer calls from boutiques and shops and solve users' demands.
- Log call details onto call management systems and provide response and resolution within SLA.
- Maintain service and product knowledge and expertise associated with applications specific to individual customers.
- Ensure contractual SLA is maintained.
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Concentrix is a great match if you:
- Have a proficient or bilingual level of French, and advanced level of English.
- Have a minimum of 1-year relevant experience in fashion retail or retail.
- Have knowledge of sales techniques (up-/cross-selling, objection handling, etc).
- Are Customer Driven, motivated to work in sales, opportunistic in creating sales leads.
- Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs.
- Have exceptional customer-facing and customer-care skills.
- Have working knowledge of IT platforms, equipment, and applications: Windows/MS Office.
If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role.
What's in it for youIn this role, we offer benefits that help support your unique lifestyle:
- Full-time 39 hours/week temporary contract: rotative Monday to Saturday 8:00 - 19:00.
- Salary 18,400 euros gross/year + up to 1,200 euros gross/year in bonus.
- Central location in Barcelona.
- Bring-a-friend (referral) bonus opportunities.
- Full paid training on the company and the project you'll be working on.
- Career development programs, specialized courses.
Experience the best version of you
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."
Concentrix is an equal opportunity employer.
We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.
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