Operations Support Specialist

hace 3 semanas


Madrid, España Drooms GmbH A tiempo completo
Operations Support Specialist

Department: Operations

General/Other: Customer Support/Client Care

Responsibilities
  • Involvement in administration and performing document structuring, index creation, blacklining services, and other project related tasks.
  • Data Room Management: Support in the creation, management, and archiving of data rooms.
  • Data collection and reports creation for both customers and internal purposes.
  • Executing and maintaining accurate document and user security.
  • Provision of 1st and 2nd level user support via telephone, email, and chat in Italian, Spanish, and English.
  • Archive creation: Image, testing, packing, ordering, and ensuring delivery.
Your Profile
  • 1+ years of experience in administrative tasks and MS Office with particular emphasis on Excel.
  • Hands-on mentality, customer & solution oriented, multi-tasking skills and good time and organization management.
  • Structured, detail oriented and well organized.
  • Technical affinity, proactivity, and awareness of how actions can affect the overall success of a project or company.
  • Fluent in Italian, English, and Spanish.
  • Multiple language skills welcome.
Benefits

In addition to our committed support of our employees, our diverse, fun and inclusive workplace as well as individual onboarding program, we offer a variety of local benefits and learning opportunities. The following benefits are offered to our Spanish employees:

  • Employee health initiatives.
  • Ticket Restaurant.
  • Long service awards.
  • Special leave days.
  • Birthday treats.
  • After work events and annual company parties.
Contact

At Drooms, we believe in hiring people who are forward thinkers, problem solvers, and want to be more than just another employee. Will you be one of them? Apply now and we will see you on the other side

Any questions? Feel free to contact us via jobs@drooms.com.

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