Support Operations Specialist

hace 2 días


Madrid, Madrid, España Sagan A tiempo completo
About Sagan

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies.

Salary Range: up to 1700 USD per year

As a remote position, you will be working in the CST time zone from Monday to Friday, 9:00 AM to 5:00 PM.

Job Description

We are looking for a skilled Support Operations Specialist to join our team. In this role, you will be responsible for managing data, reporting, and communication across various internal systems. Your primary focus will be on ensuring smooth operations and effective task management.

  • Data Management: Verify teacher, school, and district data for accuracy and perform data entry, validation, and reporting as needed.
  • Administrative Playbooks: Work on a variety of playbooks to support operational tasks, adapting to different scenarios and requirements.
  • Communication: Facilitate timely communication via email and during Zoom meetings, providing clear updates to team members and management.

You will also be responsible for reviewing order data for accuracy and collaborating with stakeholders for feedback. Additionally, you will use internal tools such as Google Apps, Notion, Slack, and Asana to support administrative tasks.

Required Skills and Qualifications

To be successful in this role, you should have:

  • Familiarity with tools like Google Apps, Notion, Slack, and Asana, or the ability to quickly learn them.
  • Proficiency in Google Sheets.
  • Strong attention to detail, especially in managing data and reports.
  • Effective communication skills and excellent follow-through.
  • Ability to adapt to changing tasks and responsibilities.
  • Positive attitude and tech-savviness.
Please note: To ensure prompt processing of your application, we kindly request that you submit your resume and intro video in English format.

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