Sales Consultant
hace 2 semanas
What to expect:
You will provide telephone consultation to our key business customers, including restaurants, hotels, and small businesses, regarding our high-quality solutions in the field of commercial kitchen technology. You will have access to inbound calls, allowing you to actively and precisely address our customers' inquiries.
Your responsibilities at a glance:
- Conducting telephone consultations (inbound calls) to advise on and sell our high-quality commercial kitchen technology products, such as professional appliances for washing, cooking and cooling to our French customers.
- Proactively advising and selling our products and product bundles through outbound calls.
- Creating individual offers, including clarifying details such as availability and conditions, in collaboration with business partners and respective teams.
- Tracking customer inquiries and individual offers until successful completion.
- Building and maintaining long-term customer relationships through regular contact and follow-up calls.
- Identifying upselling and cross-selling opportunities to increase value for our customers.
- Actively contributing to the continuous improvement of the inbound process by sharing expertise and introducing innovative ideas.
- Experience in the hospitality, restaurant and catering industry, or with the corresponding equipment/products in the HoReCa sector
- Strong communication skills and the ability to present yourself in a friendly and professional manner over the phone.
- Ideally experience in sales or customer service in a telephone-based role.
- You are a team player and enjoy contributing your ideas to optimize customer service continuously.
- Affinity for the gastronomy industry and an interest in technical solutions are advantageous.
- Native-level proficiency in French and good English
- Innovative product and exciting career opportunities in an agile environment with a start-up mentality
- A diverse and vibrant international environment of 70+ different nationalities
- Flexible working hours and hybrid working with also flexible home office policy
- 25 days of vacation per year
- Health and wellbeing support
- Private Health Insurance covered by the company
- Lunch support / Catering service at the office
- Language courses subsidy
- Attractive referral program
- Team events, MeetUps, and TechTalks
- And much more
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