![Jet 2](https://media.trabajo.org/img/noimg.jpg)
Customer Helper
hace 3 semanas
At
[...] and
Jet2holidays we are all
Customer Helpers responsible for creating memories and ensuring our customers receive a VIP service.
Duty Manager to join our
Overseas Ground Operations Team in Alicante.
Reporting to the
Station Manager, the
Duty Manager is responsible for the day to day management of all
[...] flights and the operational performance.
Leading the
[...] operational teams, our
Duty Managers play a pivotal role in achieving the delivery of a VIP Customer Service.
You will
manage our
Passenger Service Agent teams, driving forward our
safety first culture at every opportunity whilst acting as a
Brand Ambassador for our company values.
high standards of service. Working on a shift basis, this is a
varied and
fulfilling role with significant colleague and operational
responsibility.
You will work closely with the wider
[...] team and support the
Station Manager in key operational meetings, budgets, planning and resources management and in ensuring strict adherence to safety regulations by all service providers.
What we're looking for?
The successful candidate will already be demonstrating Role Model behaviours.
You will have a proven track record of
managing others in a
fast paced, airport operational environment, and the ability to show
flexibility and a
forward-thinking approach.
excellent communication skills and be
fluent in English and Spanish.
On any given day, you'll be supportive and
always looking to help our customers and your team.
You must be
flexible to work with rotational shifts and ideally have
previous management/ supervisory experience of operational teams within a
customer facing, airport environment for this role.
What you get in return?
Competitive salary, great training, which is fully paid, a free uniform, rosters provided in advance, great team spirit and atmosphere and a chance to make a real difference to our customers journey back home and be part of our Red Team
if you have a
passion for Customer Service and love
working as part of a team, apply today, we will invite you to a telephone interview and should you be successful, we will invite you to meet our Red Team at our interview day
We hope you feel that you have what it takes to join our fantastic team and we look forward to receiving your application and welcoming you onboard
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