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Senior Sales Account Manager
hace 3 meses
RESPONSABILITIES:
- Manage a portfolio of accounts to achieve long-term success
- Develop positive relationships with clients
- Act as the point of contact and handle customers' individual needs
- Generate new business
- Resolve conflicts and provide solutions to customers in a timely manner
- Report on the status of accounts
- Set and track sales account targets, aligned with company objectives
- Suggest actions to improve sales performance and identify opportunities for growth We are looking for an experienced Sales Account Manager to join our expanding team here in our Barcelona office. You will be responsible for developing long-term relationships with customers and overseeing sales.
As a Sales account manager, you should work to satisfy customers' needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience.
You should have excellent communication and negotiation skills and be customer service oriented.Ultimately, you should be able to grow our business by building successful, long-term client relationships.
REQUIREMENTS AND SKILLS:
- Ideally a minimum of 5 years proven work experience as a Sales account manager or Sales account executive, preferably in Fashion Jewellery or Fashion related field.
- Hands on experience in sales and an ability to deliver excellent customer experience
- Knowledge of CRM software and MS Office (MS Excel in particular)
- Understanding of sales performance metrics
- Excellent communication and negotiation skills
- An ability to deliver projects and answer inquiries on time
- Business acumen with a problem-solving attitude
- Availability to travel inside and outside Spain
- Languages required: Spanish and English