Retail Partner Manager

hace 6 días


Madrid, Madrid, España Michael Page A tiempo completo

¿Dónde vas a trabajar?

Our client is one of the Big Five companies in the American information technology industry that specialises in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware.

Descripción

Challenge

Help resolve partner issues and inquiries, business or technical, with multiple approaches to reach an optimal solution.Build new processes and procedures with foresight to anticipate and address future issues.Help the team navigate through the implications of problems with known solutions.Proactively identify ways to grow business in the ecosystem, including setting up new partnerships, pivoting or wave down existing partnerships.Develop and execute complex/"first of a kind" ecosystem initiatives with one or several partners.

InfluenceInfluence across the team and with Product, Engineering, Legal, and other cross-functional teams to align resources and direction for go-to-market strategy and/or partner initiatives.Develop rich relationships, internally and externally, offering support and direction to team members and advocating internally for partners.Develop, maintain, and manage relationships with partners, acting as a primary contact for a partner list.Guide the integration of multiple adjacent partner plan time-lines, goals, and objectives.Actively ensure the integration of the team's activities and deliverables with other related projects or teams.

ExpertiseAct as subject matter expert for managed partners and industry/vertical/market.Utilise comprehensive knowledge of relevant Google-wide processes and partner ecosystems.

Responsibilities under the direction of Google Manager

Business leadership

Drive managing partner engagement and relationship by tracking business metrics and insights, building business forecasts, and ensuring strong brand/reputation management.

Cross-functional collaboration

Build and maintain strategic relationships with external partners and internal stakeholders/teams to drive the best partner experience and ensure product excellence.

Deal execution and Partner Management

Drive end-to-end partner experience to ensure deal integration which includes negotiating and finalising contracts, executing on account plans, pitching to partners, resolving partner issues, and advocating on behalf of partner.

Product and Partnership strategy development

Drive partner strategy, including new partner and opportunity prospecting. Conduct partner/industry research and collaborate on product strategy.

¿A quién buscamos (H/M/D)?

Consultative skills

Ability to understand stakeholder needs through dialogue before conducting analysis and making recommendations.

Contract knowledge

Ability to interpret legal documents and collaborate with attorneys to ensure the drafting of contract language reflects business needs and intents.

Customer conversations

Ability to utilise open, closed, and leading questioning techniques to understand underlying beliefs, motivations, and causes for behaviours, needs, and desires.

Customer research

Knowledge of the customer's organisation, industry, competition, and end-customers.

Data-driven analysis and reporting

Ability to combine technical and financial data to differentiate and position the value of Google products, services, and solutions to create competitive advantage.

Industry knowledge

Ability to analyse and apply industry, market, and organisational information to strategies and plans.

Objection handling and negotiation

Ability to navigate through the sales process using techniques to help customers reach mutually agreed outcomes within a deal.

Operations management strategy

Ability to leverage standards-based business practices to ensure materials, equipment, and technology deliver efficient and effective business outcomes.

Opportunity and pipeline management

Ability to discover opportunities to deliver expanded customer value by effectively

Persuasion skills

Ability to gain commitment to a product, service, or idea from partners, customers, and stakeholders using data and appropriate communication or storytelling methods.

Project/program management

Knowledge of the process of managing several related projects or programs, often with the intention of signing deals.

Relationship building

Ability to build trusting, collaborative relationships and rapport with different stakeholders and businesses. This includes being approachable, engaged, authentic, and relating well to people regardless of personality or background.

Situational leadership

Ability to interact confidently, clearly and respectfully with others, especially senior leaders of the organisation, to present/defend/clarify concerns or issues regarding an existing project, program or solution. This includes the ability to effectively address difficult questions, handle push-backs from a high-level audience, and maintain a professional demeanour while engaging in difficult or sometimes high-pressure situations.

Stakeholder management strategy

Ability to positively influence individuals in a customer's organisation who can help others make a conscious decision on the proposed product, service, or solution.

¿Cuáles son tus beneficios?

The work will be in hybrid format: 2 days off-site and 3 days on-site.


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