Empleos actuales relacionados con Team Manager Operations, Prime Video Global Operations - Madrid, Madrid - Amazon

  • Operations Team Manager

    hace 2 semanas


    Madrid, Madrid, España Mygwork A tiempo completo

    About the RoleThis is a unique opportunity to join the Prime Video Global Operations team as an Operations Team Manager. As a key member of the team, you will be responsible for overseeing the delivery of high-quality content to our global audience.Key ResponsibilitiesManage a team of 10-15 digital content associates on tasks related to content publishing,...

  • Operations Team Manager

    hace 3 semanas


    Madrid, Madrid, España Mygwork A tiempo completo

    About the RoleThis is a unique opportunity to join the Prime Video Global Operations team as an Operations Team Manager. As a key member of the team, you will be responsible for overseeing the delivery of high-quality content to our global audience.Key ResponsibilitiesManage a team of 10-15 digital content associates on tasks related to content publishing,...

  • Operations Manager

    hace 2 semanas


    Madrid Centro, Madrid, España Mygwork A tiempo completo

    About the RoleWe are seeking an experienced Operations Manager to join our Prime Video Global Operations team. As an Operations Manager, you will be responsible for managing a team of 40-50 members, including 3+ front-line team managers, to deliver business goals related to content publishing, quality, and data labelling.Key ResponsibilitiesTeam Management:...

  • Operations Manager

    hace 2 semanas


    Madrid Centro, Madrid, España Mygwork A tiempo completo

    About the RoleWe are seeking an experienced Operations Manager to join our Prime Video Global Operations team. As an Operations Manager, you will be responsible for managing a team of 40-50 members, including 3+ front-line team managers, to deliver business goals related to content publishing, quality, and data labelling.Key ResponsibilitiesTeam Management:...


  • Madrid Centro, Madrid, España Amazon Digital Spain, S.L.U. A tiempo completo

    About the RoleWe are seeking a highly skilled Team Manager Operations to join our Prime Video Global Operations team at Amazon Digital Spain, S.L.U. As a key member of our team, you will be responsible for leading a team of digital content associates and managing defined problems by delegating tasks, identifying roadblocks, and recommending trade-offs.Key...


  • Madrid Centro, Madrid, España Amazon Digital Spain, S.L.U. A tiempo completo

    About the RoleWe are seeking a highly skilled Team Manager Operations to join our Prime Video Global Operations team at Amazon Digital Spain, S.L.U. As a key member of our team, you will be responsible for leading a team of digital content associates and managing defined problems by delegating tasks, identifying roadblocks, and recommending trade-offs.Key...


  • Madrid, Madrid, España Amazon A tiempo completo

    About the RoleWe are seeking an experienced Group Manager Operations to join our Prime Video Global Operations team. As a key member of our team, you will be responsible for supervising a team of digital content associates and front line team managers, ensuring the delivery of high-quality content to our global audience.Key ResponsibilitiesManage a 40-50...


  • Madrid, Madrid, España Amazon A tiempo completo

    About the RoleWe are seeking an experienced Group Manager Operations to join our Prime Video Global Operations team. As a key member of our team, you will be responsible for supervising a team of digital content associates and front line team managers, ensuring the delivery of high-quality content to our global audience.Key ResponsibilitiesManage a 40-50...

  • Operations Team Manager

    hace 3 semanas


    Madrid, Madrid, España Amazon Digital Spain S.L.U. A tiempo completo

    About the RoleAs a seasoned operations professional, you will have the opportunity to lead a high-performing team of digital content associates in a fast-paced, growth-oriented environment. Your primary responsibility will be to supervise a team of 10-15 members on tasks related to content publishing, quality, and data labelling.Key ResponsibilitiesManage a...

  • Operations Team Manager

    hace 3 semanas


    Madrid, Madrid, España Amazon Digital Spain S.L.U. A tiempo completo

    About the RoleAs a seasoned operations professional, you will have the opportunity to lead a high-performing team of digital content associates in a fast-paced, growth-oriented environment. Your primary responsibility will be to supervise a team of 10-15 members on tasks related to content publishing, quality, and data labelling.Key ResponsibilitiesManage a...


  • Madrid Centro, Madrid, España Amazon Digital Spain, S.L.U. A tiempo completo

    About the RoleWe are seeking a highly skilled Team Manager Operations to join our Prime Video Global Operations team at Amazon Digital Spain, S.L.U. As a key member of our team, you will be responsible for leading a team of digital content associates and managing defined problems by delegating tasks, identifying roadblocks, and recommending trade-offs.Key...


  • Madrid Centro, Madrid, España Amazon Digital Spain, S.L.U. A tiempo completo

    About the RoleWe are seeking a highly skilled Team Manager Operations to join our Prime Video Global Operations team at Amazon Digital Spain, S.L.U. As a key member of our team, you will be responsible for leading a team of digital content associates and managing defined problems by delegating tasks, identifying roadblocks, and recommending trade-offs.Key...

  • Group Manager Operations

    hace 2 semanas


    Madrid, Madrid, España Amazon A tiempo completo

    About the RoleAs the Group Manager Operations for Prime Video Global Operations, you will be responsible for supervising a team of digital content associates and front-line team managers. This role requires you to manage problems across one or more functions by delegating tasks, identifying roadblocks, and recommending trade-offs.Key ResponsibilitiesManage a...

  • Group Manager Operations

    hace 2 semanas


    Madrid, Madrid, España Amazon A tiempo completo

    About the RoleAs the Group Manager Operations for Prime Video Global Operations, you will be responsible for supervising a team of digital content associates and front-line team managers. Your direct and indirect responsibilities will include managing problems across one or more functions, delegating tasks, identifying roadblocks, and recommending...

  • Group Manager Operations

    hace 2 semanas


    Madrid, Madrid, España Amazon A tiempo completo

    About the RoleAs the Group Manager Operations for Prime Video Global Operations, you will be responsible for supervising a team of digital content associates and front-line team managers. Your direct and indirect responsibilities will include managing problems across one or more functions, delegating tasks, identifying roadblocks, and recommending...

  • Group Manager Operations

    hace 2 semanas


    Madrid, Madrid, España Amazon A tiempo completo

    About the RoleAs the Group Manager Operations for Prime Video Global Operations, you will be responsible for supervising a team of digital content associates and front-line team managers. This role requires you to manage problems across one or more functions by delegating tasks, identifying roadblocks, and recommending trade-offs.Key ResponsibilitiesManage a...


  • Madrid, Madrid, España Amazon Digital Spain S.L.U. A tiempo completo

    About the RoleWe are seeking a highly experienced Senior Site Leader to join our Prime Video Global Operations team in Europe. As a key member of our leadership team, you will be responsible for developing and executing strategies to drive business growth, improve operational efficiency, and enhance the customer experience.Key ResponsibilitiesDevelop and...


  • Madrid, Madrid, España Amazon Digital Spain S.L.U. A tiempo completo

    About the RoleWe are seeking a highly experienced Senior Site Leader to join our Prime Video Global Operations team in Europe. As a key member of our leadership team, you will be responsible for developing and executing strategies to drive business growth, improve operational efficiency, and enhance the customer experience.Key ResponsibilitiesDevelop and...


  • Madrid, Madrid, España Amazon Digital Spain S.L.U. A tiempo completo

    About the RoleWe are seeking a highly motivated and detail-oriented Digital Content Specialist to join our Prime Video Global Operations team in Spain. As a Digital Content Specialist, you will play a critical role in ensuring the quality and accuracy of content available on the Amazon Prime Video platform.Key ResponsibilitiesLearn and execute processes to...


  • Madrid, Madrid, España Amazon Digital Spain S.L.U. A tiempo completo

    About the RoleWe are seeking a highly motivated and detail-oriented Digital Content Specialist to join our Prime Video Global Operations team in Spain. As a Digital Content Specialist, you will play a critical role in ensuring the quality and accuracy of content available on the Amazon Prime Video platform.Key ResponsibilitiesLearn and execute processes to...

Team Manager Operations, Prime Video Global Operations

hace 3 meses


Madrid, Madrid, España Amazon A tiempo completo

Come build the future of entertainment with us. Are you interested in helping shape the future of movies and television? Do you want to help define the next generation of how and what Amazon customers are watching?

Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at any time and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on.

As the Team Manager Operations, you will supervise a team of digital content associates. You will manage defined problems by delegating tasks, identifying roadblocks and recommending trade-offs. You will also be responsible for delivering on team goals, providing guidance or coaching to your direct reports and for hiring new talent. To succeed in this role, you will need a proven track record of leading operational teams, executing deliverables with guidance, communicating effectively and improving operational processes by driving standardization or resource optimization.

Key job responsibilities

  • Manage a team of 10-15 on tasks related to content publishing, quality or data labelling
  • Partner with internal and external teams to execute business goals
  • Guide and own Standard Operating Procedures (SOP) and share best practices across all teams
  • Plan and commit to deliverables by managing the team resources and infrastructure, queue, shifts, cross training, and time off.
  • Provide support for the optimization of various operations, team productivity, customer experience and workforce metrics
  • Perform root cause analysis and create documentation to reflect the identified gaps, problem, root cause and solutions.
  • Initiate and lead process improvement projects, present solutions, and implement them to relevant operational areas
  • Evaluate existing team members and hire new ones while applying the Amazon hiring bar.

About the team

Along with two other sites (Chennai, India and San Jose, Costa Rica), the Prime Video Global Operations team partners with a wide range of stakeholders across the Prime Video (Program, Business, Partner Operations, Tech, Product, Research and Science, etc) to oversee asset deliveries, system processing and assembly, and on-time, defect free, and complete content publishing to Prime Video's global audience. We obsess over ensuring that every search, discovery and playback interaction with Prime Video (PV) is device agnostic, defect free and results in a high engagement experience for Customers. Therefore, the DigiFlex Operations organization plays an essential role at Prime Video, ensuring that the content that powers our vision to be the premier source of global entertainment, is complete and correct.

Basic Qualifications

  • Experience of directly managing a 10+ member team
  • Experience using Microsoft office tools including Word, Excel, Power Point and Outlook
  • Experience in influencing both external and internal stakeholders
  • Experience in analysing data and best practices to assess performance drivers

Preferred Qualifications

  • Certified or trained in Lean Six Sigma methodology
  • Experience in Post house/Studios industry in the content publishing or quality management domain
  • Experience and understanding of digital media and/or digital video supply chain
  • Experience in data analysis, either through professional experience or education
  • Experience in content publishing, quality and data labelling

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ) to know more about how we collect, use and transfer the personal data of our candidates.