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Ground Operations Support
hace 3 meses
We aim to connect the people in these cities with their passion for travel, in an enjoyable and increasingly sustainable way.
After over a decade in the skies, we have now flown close to 60 million passengers.Today, we serve over 100 destinations in 18 countries, actively consolidating our position among the top European airlines in the industry.
In recent years, we have raised our travel capacity more than most competitors, increasing our number of aircraft, routes, destinations, employees, and markets.
Throughout this journey, our team continues to excel and grow stronger as our services gain recognition amongst an expanding European audience.
We are a young, dynamic, and international team that enjoys working together to grow our company during this exciting time in the airline industry.
Our main markets are France, Italy, Spain, and Greece.We have 21 operational bases:
Nantes, Bordeaux, Toulouse, Marseille, Strasbourg, Lille, Lourdes, Lyon, and Brest in France; Venice, Verona, Palermo, Cagliari, Olbia, Florence, Bari, and Naples in Italy; Asturias and Bilbao in Spain; Athens in Greece; and Hamburg in Germany.
If you feel inspired by our story and you're ready to take off with us, continue reading We are hiring a Ground Operations Support who has experience in interacting with different cultural environments and can work in a challenging high-growth atmosphere.
Are you a skilled, positive, assertive, and sociable individual who enjoys working as part of a multicultural team?If your answer is yes, apply to come on board and make Volotea your next professional destination
What you will do:
Airport support from OCC (operations control center)
Airport support on daily doubts, system use or documentation requests. Exceptional requirements authorisations and requests. Delays monitoring and codification. Flight watch and support. Welfare assistance coordination with airports according to EU261. Airport database update. Delays management and other incidences
Assure the correct information is received by Handling Agents and Passengers in case of disruption and in coordination with Customer Response Team.
Monitoring of assistance given and passenger status follow up. Cost control on assistance delivered. Reports and StatisticsIncidences daily reports in case of disruption. Daily coding report.
What you will need:
Willing to work in a dynamic and multicultural environment. Willing to work H24 shifts in the operations control center (including weekends and nights) from June to October. Airline previous background will be highly valued. Good communication skills.
Teamwork is a must High English level will be required (necessary to develop daily tasks, all communications by phone or email will be in English).
Spanish, French, Greek or Italian is a plus.What do we offer:
Flexible vacation days. Access to year-round free flights (exc. airports tax) for you, your partner, and your children, with over 100 airlines worldwide. Gym pass discounts and more. Continuous training to continue your development. Learn more about working at Volotea HQ. Watch our colleagues define it in one word.
Volotea is an equal opportunity employer that values diversity and inclusion and strives to recruit diverse candidates.
Our goal is to continuously improve and sustain an inclusive culture by attracting, developing, and engaging the best talent in our industry.
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