Internal Efficiency Support Executive

hace 2 semanas


Palma, Baleares, España Hotelbeds A tiempo completo
Hotelbeds is the world's leading technology partner, connecting and empowering the world of travel.

We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets.

We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none.

And of course we have an amazing team Our people, Team Hotelbeds, are the beating heart of the company who we encourage to 'move fast, dream big and make the difference' every day.

In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our 'global approach, local touch' mentality.

We're headquartered in Palma, Mallorca and employ around 3,500 people worldwide.

JOB DESCRIPTION:
We are looking for business support executive to join our team.


As a business support executive, you will be responsible for ensuring and maintaining the highest standards of support and resolution with regards to incidents & knowledge related queries.

Speed, quality, accuracy, and consistency will be key to this.

Ensure regular contact with all key stake holders is taken place, ensuring regular and understandable updates are provided.

Also with the ability to see beyond department boundaries identifying opportunities and informing accordingly with regards areas in need of improvement and the implementation of necessary trainings.

Assist and Contribute to the departments Key Performance Indicators will also be essential.


Obtain and evaluate all relevant information from users to enable investigation to then resolve queries/issues using business knowledge, liaising with in house department teams.

Carrying out testing and responsible for communication of updates relating to incidents.

Qualifications:

  • Excellent knowledge of Spanish and English languages.
  • Analytical thinker with strong attention to detail.
  • High School Diploma is essential.
  • Tourism University Degree is Desirable
  • Strong knowledge of Office Package use.
  • Working knowledge of Jira ticketing system
  • Excellent communicator, confident with verbal and written communication.
  • Able to construct logical, structured verbal and written communications, tailored to the audience.
  • To remain calm, courteous, and professional when dealing with issues.
  • Highly motivated to provide good service.
  • Willingness to learn new technologies and platforms


You will have the opportunity to work for a company that is going through significant change in becoming the world ́s leading travel services provider.

We are looking for people that are ready to ride the wave in this exciting journey.

As well as an attractive benefits package you will be able to work:

  • Within an innovative, engaging and multicultural environment.
  • Have the opportunity to build strong and lasting business relationships and friendships from around the world.
  • Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

  • Senior Internal Auditor

    hace 2 semanas


    Palma, Baleares, España WebBeds A tiempo completo

    The main purpose of the WebBeds Internal Audit function is to assist the company in achieving its objectives by bringing a systematic and disciplined approach to the evaluation and improvement of Governance, Risk Management, and Internal Control processes.The position of Senior Internal Auditor offers a steep learning curve, high career visibility, frequent...


  • Palma, Baleares, España TUI Group A tiempo completo

    Palma, Spain- Hybrid Permanent Full Time 37.5As part of the commercial division, the Overseas Commercial Support team represent commercial interests of UK&I source market in destination, working in conjunction with central Revenue teams to administer and resolve customer related booking and reservation issues. At TUI we believe work is something you do not...


  • Palma, Baleares, España WebBeds A tiempo completo

    Strengthen AP processes and mitigate risks - join us as an Accounts Payable Executive:Job Title**:Accounts Payable Executive - Debit Balances Reclaim & Risk MitigationDepartment:FinanceLocation (primary):Palma de MallorcaIn this role you willMitigate risks in key functional AP areas that contribute to company losses as detailed below but not restricted to....

  • P2P Executive

    hace 2 semanas


    Palma, Baleares, España Tui Cruises Gmbh A tiempo completo

    Join TUI Global Business Services as P2P Executive You will support Accounts Payable (AP) activities within Global Finance Services, ensuring exceptional service for internal and external customers. About the Role: Assist with Supplier accounts management and support TUI MM entities with Accounting activities Prepare payment proposals and ensure timely and...

  • Senior Internal Auditor

    hace 2 semanas


    Palma, Baleares, España Hotelbeds A tiempo completo

    Hotelbeds is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel...

  • R2r Tr Executive

    hace 2 semanas


    Palma, Baleares, España TUI A tiempo completo

    Joining the Finance Team as an R2R Treasury Executive you will collaborate with the Treasury (TR) activities within the TUI Global Business Services to provide a high level of service and support to the internal customer.ABOUT THE JOB Preparation and execution of automatic payments Bank guarantees, prepayments and no calendar payments. Accounting of banking...

  • P2p Executive

    hace 2 semanas


    Palma, Baleares, España TUI A tiempo completo

    Joining TUI Global Business Services as P2P Executive, you will assist with Accounts Payable (AP) activities within Global Finance Services to provide a high level of service for internal and external customers.ABOUT THE JOBAssisting with Supplier accounts management, providing TUI MM entities and businesses the right support to the Accounts Payable cycle...

  • P2p Executive

    hace 2 semanas


    Palma, Baleares, España TUI A tiempo completo

    Joining TUI Global Business Services as P2P Executive, you will assist with Accounts Payable (AP) activities within Global Finance Services to provide a high level of service for internal and external customers.ABOUT THE JOB Assisting with Supplier accounts management, providing TUI MM entities and businesses the right support to the Accounts Payable cycle...

  • Yield Executive

    hace 2 semanas


    Palma, Baleares, España TUI A tiempo completo

    We are looking for a Yield Executive to join our hardworking Overseas Yield team based in Palma whilst supporting the wider commercial aspect of our UK-based business. The Yield Executive will assist with destination commercial yield targets, maximising saleability of resorts ensuring our hotels remain on sale through negotiation of releases, stop sales and...

  • Yield Executive

    hace 2 semanas


    Palma, Baleares, España TUI A tiempo completo

    We are looking for a Yield Executive to join our hardworking Overseas Yield team based in Palma whilst supporting the wider commercial aspect of our UK-based business. The Yield Executive will assist with destination commercial yield targets, maximising saleability of resorts ensuring our hotels remain on sale through negotiation of releases, stop sales and...

  • P2p Executive

    hace 2 semanas


    Palma, Baleares, España TUI Group A tiempo completo

    Palma, Spain- Hybrid Permanent Full Time 38.5Joining TUI Global Business Services as P2P Executive, you will assist with Accounts Payable (AP) activities within Global Finance Services to provide a high level of service for internal and external customers.ABOUT THE JOB Assisting with Supplier accounts management, providing TUI MM entities and businesses the...

  • Purchasing Executive

    hace 2 semanas


    Palma, Baleares, España TUI A tiempo completo

    Joining the TUI Group Purchasing team as Purchasing Executive, you will be accountable for supporting overseas buying activity and supplier management, create and manage tracking and reports for buying populations, proactively providing yield and revenue insight, as well as negotiating low risk contracts and manage their performance. As we continue to...

  • Purchasing Executive

    hace 2 semanas


    Palma, Baleares, España TUI A tiempo completo

    Joining the TUI Group Purchasing team as Purchasing Executive, you will be accountable for supporting overseas buying activity and supplier management, create and manage tracking and reports for buying populations, proactively providing yield and revenue insight, as well as negotiating low risk contracts and manage their performance. As we continue to...

  • Executive Sous Chef

    hace 2 semanas


    Palma, Baleares, España Manhattan Group A tiempo completo

    Position: Executive Sous ChefLocation:Luxury Five-Star Hotel, Lagos, NigeriaAbout the Hotel: Wellestablished luxury fivestar hotel in Lagos, renowned in the West African region. Offers over 350 keys, multiple F&B outlets, and conference facilities for up to 1500 guests.Responsibilities: Support the Executive Chef in maintaining high culinary standards across...


  • Palma, Baleares, España WebBeds A tiempo completo

    The overall task and responsibility of the Connectivity and Optimization Executive is to accelerate growth and generate increased revenue by furthering our technical relationships with suppliers.Work with Contracting, IT team and suppliers to investigate opportunities for growth, and further sales of Sunhotels content via XML API/PUSH/CACHE.Identify areas...

  • Technical Support Analyst

    hace 2 semanas


    Palma, Baleares, España WebBeds A tiempo completo

    This role can be based in either our Palma, Targu Mures, Iasi, Jakarta or Manila offices.Who are WebBeds?WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and...


  • Palma, Baleares, España Hotelbeds A tiempo completo

    Hotelbeds is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel...


  • Palma, Baleares, España Bahia Principe Hotels & Resorts A tiempo completo

    We are looking for the best talent for our Hotel Division, Bahia Principe Hotels & Resorts. Through the Executive Development Program of the Planning & Control (Finance) Area you will have a unique experience and will learn how the hotel business works, having the opportunity of joining us permanently.The program lasts 6 months, and you will be involved in...

  • Purchasing Executive

    hace 2 semanas


    Palma, Baleares, España TUI Group A tiempo completo

    Palma, Spain- Hybrid Permanent Full Time 40The role holder will support the Purchasing Team through the contracting cycle by leading their own low risk hotel partner portfolio aligned to the Product bed Brief with the core focus to drive revenue on behalf of all source markets.ABOUT THE JOB- You will work in collaboration with the Group Purchasing Team to...


  • Palma, Baleares, España Morgan Philips Executive Search A tiempo completo

    Leading resort brand-management, travel and hospitality group is looking for a Regional IT Operations Director (Europe).Mission:Responsibilities:To be responsible for hotels technology solutions & operation across inclusive collection hotels in EuropeTo lead regional IT team to provide high quality on-property service level & execute new projects To...