![Igenomix](https://media.trabajo.org/img/noimg.jpg)
Customer Support Representative
hace 1 semana
Customer Support Representative
Exciting opportunity with Igenomix - Pioneers in advanced reproductive genetic testing.
At IGENOMIX we provide advanced services in reproductive genetics. Our broad experience and qualifications make us the global leader in this field.
The constant efforts we make in R&D, enable us to create and develop specific tools to support professionals in the reproductive medicine area.
Igenomix is part of Vitrolife Group, Vitrolife is an international medical device and genetic services Group.Vitrolife develops, produces and markets products for reproductive health together with services that provide personalised genetic information to improve clinical practices in infertility, women's health and rare diseases.
Headquartered in Gothenburg, Sweden, the Group employs approximately 1,200 people worldwide. Its products, services and solutions are available in more than 110 markets through a network of subsidiaries and distributors. The Group has wide-ranging experience in the fertility field with an advanced research capacity. The Vitrolife share is listed on NASDAQ Stockholm.Key Responsibilities
- Manage all types of customer requests.
- Manage customer orders and prepare them for delivery in ERP.
- Register in the CRM the customer requests as well as do a follow up periodically.
- Work to establish process improvements /efficiencies and maintain existing routines and policies.
- Collaborate with relevant stakeholders to solve problems.
- Guarantee an excellent customer experience and improve it continuously.
- Keep all the data in the ERP updated for customers (price lists)
- Update CRM and ERP systems with correct customer information details.
- Work proactively together with Sales to solve customer requests and support Sales to ease the customer experience.
- Bachelor's degree or similar
- 23 years of experience working in a similar role.
- Fluent written and verbal English communication skills (B2-C1)
- Knowledge in Portuguese would be valuable
- Analytical and highly technically focused
- Adaptive, collaborative, professional and loves working in an everchanging environment where you are constantly improving yourself, and your processes
- Excellent communication and interpersonal skills, with the ability to effectively communicate complex information to both technical and nontechnical stakeholders.
- Salesforce and Jeeves experience is an asset.
We offer an attractive compensation package at a very dynamic and innovative company; as well as a unique career opportunity with potential for growth within our organization.
-
Customer Support
hace 1 semana
Paterna, Valencia, España Preference A tiempo completoNuestro equipo de Customer Support es responsable de brindar un servicio excepcional a los clientes de Preference. Su principal objetivo es asegurar la satisfacción y fidelidad de los clientes, al proporcionarles asistencia técnica y resolver sus consultas o problemas de manera efectiva y oportuna. Esta posición implica una comunicación clara y amigable...
-
Sales Representative
hace 7 días
Paterna, Valencia, España Vitrolife Group A tiempo completoAt the Vitrolife Group, we work every day to unlock the full potential of science and technology to reduce the barriers towards building a family. Together we help our customers and their patients to fulfill the dream of having a baby._ We are seeking an experienced Sales Representative (with an Administrative and Sales focus) to join Igenomix, part of the...
-
Customer Care
hace 7 días
Paterna, Valencia, España Avantio A tiempo completoAbout usAvantio, with more than 20 years of experience, is one of the world leaders in technology solutions for holiday rentals. It is an innovative and rapidly growing sector that is displacing hotels as the preferred form of accommodation.Based in Valencia and with sales teams in the USA, in Avantio you will discover a highly qualified team, made up of...
-
Customer Care
hace 1 semana
Paterna, Valencia, España Avantio A tiempo completoAbout usAvantio, with more than 20 years of experience, is one of the world leaders in technology solutions for holiday rentals. It is an innovative and rapidly growing sector that is displacing hotels as the preferred form of accommodation.Based in Valencia and with sales teams in the USA, in Avantio you will discover a highly qualified team, made up of...
-
Paterna, Valencia, España Q2 A tiempo completoImportant: Italian Native SpeakerGoals of the position: Provide exceptional online customer service support Resolve orderrelated issues by liaising between client and internal/external groups (warehouse/carriers) Initiate and followup with new Italian customers Answer productrelated and general inquiries Keep current with product information Assist with...
-
Customer Support Coordinator
hace 1 semana
Paterna, Valencia, España Preference A tiempo completoEn Preference, buscamos un/a profesional apasionado/a y experimentado/a para liderar nuestro equipo en expansión de servicio al cliente. Como coordinador/a, serás responsable de supervisar las operaciones diarias del equipo, asegurando que se cumplan los estándares de servicio y se proporcione una experiência excepcional a nuestros clientes.Funciones...
-
Customer Success Manager
hace 7 días
Paterna, Valencia, España Avantio A tiempo completoAbout usAvantio, with more than 20 years of experience, is one of the world leaders in technology solutions for holiday rentals. It is an innovative and rapidly growing sector that is displacing hotels as the preferred form of accommodation.Based in Valencia and Miami (USA), in Avantio you will discover a highly qualified team, made up of top-level...
-
Customer Success Manager
hace 1 semana
Paterna, Valencia, España Avantio A tiempo completoAbout usAvantio, with more than 20 years of experience, is one of the world leaders in technology solutions for holiday rentals. It is an innovative and rapidly growing sector that is displacing hotels as the preferred form of accommodation.Based in Valencia and with sales teams in the USA, in Avantio you will discover a highly qualified team, made up of...
-
Head of Customer Care
hace 1 semana
Paterna, Valencia, España Avantio A tiempo completoBased in Valencia, Avantio's goal is to help vacation rental companies grow and become more competitive.With more than 20 years of experience and almost 200 employees, Avantio is one of the world leaders in vacation rental technology solutions.The vacation rental is a fast-growing and innovative sector that is displacing hotels as the preferred form of...
-
Sales Assistant Fashion E-commerce American Native
hace 1 semana
Paterna, Valencia, España Q2 A tiempo completoImportant: American Native Speaker We are open full time or part timeGoals of the position: Provide exceptional online customer service support Resolve orderrelated issues by liaising between client and internal/external groups (warehouse/carriers) Initiate and followup with new American customers Answer productrelated and general inquiries Keep current with...
-
Sales Development Representative
hace 1 semana
Paterna, Valencia, España Avantio A tiempo completoAbout usAvantio, with more than 20 years of experience, is one of the world leaders in technology solutions for holiday rentals. It is an innovative and rapidly growing sector that is displacing hotels as the preferred form of accommodation.Based in Valencia and with sales teams in the USA, in Avantio you will discover a highly qualified team, made up of...
-
System Administrator
hace 1 semana
Paterna, Valencia, España albelli-Photobox Group A tiempo completoJoin APG as an IT Systems Administrator and contribute to the seamless functioning of our Office and Factory functions. Your technical expertise and customer-oriented approach will play a crucial role in supporting colleagues from diverse departments and ensuring a positive customer experience.About the roleAs an IT Systems Administrator at APG, you will...
-
Sales Engineer
hace 1 semana
Paterna, Valencia, España AGCO A tiempo completoMaking a difference. That's what a career at AGCO is all about. At AGCO you have a voice and the opportunity to impact our long-term success, as well as your ownAGCO Corporation**is NOW looking for:Sales Engineer, Grain and ProteinLocation: Valencia, SpainWho We Are Looking ForThe Sales Engineer is responsible for sales to end customers within his/her...
-
Compressors Development Engineer
hace 1 semana
Paterna, Valencia, España MAHLE A tiempo completoYour Role & Responsibilities Support Compressor development activities from Acquisition to Serial life phases. Analyze test data and organize results with observations and conclusions. Support product cost and quality improvement activities. Support the DFMEA reviews. Define solutions according to system requirements and MAHLE standards. Assist with...
-
Key Account Manager
hace 1 semana
Paterna, Valencia, España Itera Soluciones de ingeniería A tiempo completoResponsibilities Participate with management in the preparation of the Strategic Plan. Agree with the Sales Director on the Regional Business Development objectives. Define the short and mediumterm Regional Sales Plan based on the Strategic PlanCustomer qualification:understanding customer needs and buying potential, establishing sales forecasts. Supervise...
-
2 Accounting Assistants
hace 7 días
Paterna, Valencia, España Vitrolife Group A tiempo completoAt the Vitrolife Group, we work every day to unlock the full potential of science and technology to reduce the barriers towards building a family. Together we help our customers and their patients to fulfill the dream of having a baby._We are currently looking for 2 Accounting Assistants to join the Corporate Finance area. Daytoday transactions Posting of...
-
Sales & Application Engineer
hace 7 días
Paterna, Valencia, España MAHLE A tiempo completoTogether, we move the world, and we want you to be a part of it. In MAHLE you will have the opportunity to work in one of the most powerful multinationals in the automotive sector, with great opportunities for professional development and surrounded by a multicultural environment with colleagues who share your passion for technology and mobility.- As a Sales...
-
Accounting Assistant
hace 1 semana
Paterna, Valencia, España Igenomix A tiempo completoAccounting AssistantExciting opportunity with Igenomix - Pioneers in advanced reproductive genetic testing.At IGENOMIX we provide advanced services in reproductive genetics. Our broad experience and qualifications make us the global leader in this field. The constant efforts we make in R&D, enable us to create and develop specific tools to support...
-
Test Assistant
hace 1 semana
Paterna, Valencia, España Albelli-Photobox Group A tiempo completoAbout the roleYou will support on the testing substream within the product portfolio, working closely with the Project Manager on delivery. You will work closely with IT & manufacturing teams, understanding how orders flow from the website through to manufacturing.You will also gain a view of our products portfolio from a digital & physical point of view and...
-
Business Development Manager Latam
hace 1 semana
Paterna, Valencia, España Avantio A tiempo completoAbout usAvantio, with more than 20 years of experience, is one of the world leaders in technology solutions for holiday rentals. It is an innovative and rapidly growing sector that is displacing hotels as the preferred form of accommodation.Based in Valencia and with sales teams in the USA, in Avantio you will discover a highly qualified team, made up of...